Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83385 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   October 28, 2023 — Rated 10 out of 10 by M.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Good products and Excellent Service

Report a concern   October 28, 2023 — Rated 10 out of 10 by Jana Foster Zerorez Dallas/Ft. Worth
What do you like about our products and services?

CJ was very knowledgeable and friendly.

Report a concern   October 28, 2023 — Rated 10 out of 10 by Pat Wood Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Jason? no, Jacob? Very nice young man. Very personable & professional. Did a super job on my carpets. I didn't think my closet carpet wud come out so clean. He worked hard on the dogs' carpet area. Thanks so much!

Report a concern   October 28, 2023 — Rated 2 out of 10 by W.H. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The carpets were not cleaned. There is still pet hair all over from the previous owners - which is why we choose your services to begin with.

Report a concern   October 28, 2023 — Rated 10 out of 10 by J.O. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

carpets look like new after your representative completed his work. He was very informative and explained all options to me so I could decide what was best for me.

Report a concern   October 28, 2023 — Rated 10 out of 10 by Shealyn Gray Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Easy to schedule the carpet cleaning service. Our technician was friendly and did a good job cleaning the carpet.

Report a concern   October 27, 2023 — Rated 10 out of 10 by L.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our carpet looks great and the tech was knowledgeable and friendly.

Report a concern   October 27, 2023 — Rated 10 out of 10 by Tim Benson Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Job well done

Report a concern   October 27, 2023 — Rated 10 out of 10 by K.A.A.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We had tile and carpet cleaned today and it looks great! Our technician, Triston S. was very thorough, friendly and did a wonderful job! There were stains we didn’t think would come out & they did. Our 30 year old carpet looks good! We’ve used Zerorez for years and are very pleased with the results.
We had our ductwork cleaned earlier in the week and are very pleased, as well. Ricardo and the other technician were wonderful, too.

Report a concern   October 27, 2023 — Rated 10 out of 10 by Heather Carlile Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your technician is thorough, respectful, and a gentleman. And, my carpets look great!
But, the thrill was that my dining room chairs with the white seats are now perfectly white!

Report a concern   October 27, 2023 — Rated 10 out of 10 by D.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

You are always on time and your associate is always kind and polite.

Thank you for your service.

Report a concern   October 26, 2023 — Rated 10 out of 10 by Susie and Paul Williams Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Used many times. Each time a good experience.

Report a concern   October 26, 2023 — Rated 10 out of 10 by Jane Winge Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician showed up earlier than promised window, was professional and verified our satisfaction with his work.

Report a concern   October 26, 2023 — Rated 10 out of 10 by Michael Dyess Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I posted an outstanding review on Google.

Report a concern   October 26, 2023 — Rated 10 out of 10 by P.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I had water damage on my carpet, the technician was able to get it out! The carpet looks great, the technician was very professional and pleasant.

Report a concern   October 26, 2023 — Rated 7 out of 10 by P.H. Zerorez Dallas/Ft. Worth
What could we do to improve?

Have a more reliable notification system and be clearer on your definition of 3 rooms

Report a concern   October 26, 2023 — Rated 10 out of 10 by S.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Tristin was absolutely AMAZING!! Thank you Tristin and Zerorez.

Report a concern   October 26, 2023 — Rated 7 out of 10 by K.O.D. Zerorez Dallas/Ft. Worth
What could we do to improve?

Better communication. Zereorez cleaner did a good job but showed up without notification 2 hours before schedule I was given.

Report a concern   October 26, 2023 — Rated 10 out of 10 by S.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Did a great job both with the cleaning and with post instructions

Report a concern   October 26, 2023 — Rated 10 out of 10 by D.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very good cleaning job.

Report a concern   October 25, 2023 — Rated 10 out of 10 by C.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We love Zerorez they are always very professional, show up on time and do a great job!

Report a concern   October 25, 2023 — Rated 10 out of 10 by J.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician did great job.

Report a concern   October 25, 2023 — Rated 10 out of 10 by Jackie Berk Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Julian was so well educated regarding how to remove stains from my carpeting. He did an excellent job and my carpeting looks fabulous! He was so professional and polite and a definite asset to your company! I love your products as they have no smell and are a healthy product that you use.

Report a concern   October 25, 2023 — Rated 10 out of 10 by M.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I never got my email receipt for services rendered at 500 Coventry Court, Irving, 75061 on Tuesday at 130pm

Email address removed

Report a concern   October 25, 2023 — Rated 9 out of 10 by Bob Burton Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It was great! Timely, efficient, and professional!

Report a concern   October 25, 2023 — Rated 3 out of 10 by A.G. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I have water spots on my couch that I didn’t have before. I have allowed 3 days hoping that it was a wet spot, but the spots looks permanent now.

Report a concern   October 25, 2023 — Rated 10 out of 10 by S.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Wonderful customer service! Always on time and professional.

Report a concern   October 25, 2023 — Rated 10 out of 10 by Rebecca Snider Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was congenial, presented himself professionally, worked very quickly and did a wonderful job. A big, big tea stain we had tried to clean ourselves came right up!

Report a concern   October 25, 2023 — Rated 10 out of 10 by Paula Fallon Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was very good. He did a great

Report a concern   October 25, 2023 — Rated 10 out of 10 by S.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fast dependable. Did an amazing job on very old carpet. Highly recommend!


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