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based on 83384 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Friendly and professional technician. The carpet looks great!
Dexter was amazing. He was on time. Professional, and was able to get out my tough stains. Thankful for his hard work 3
The process is quick and effective. Staff is friendly and knowledgeable.
Tiimely arrival, very polite technician and a SUPERB job on the carpet. Couldn't be more pleased..
Zero Residue
Organic
I was quoted 418 for my service. It ended up being 775. I wanted two rugs cleaned as well. I put them in the notes when I requested service. I was never quoted that the rugs would be an additional 300. I called and spoke with a woman at the office who said she would look into and never called me back. I was absolutely ripped off and overcharged. I will never use you again and will file a complaint with the BBB.
Easy booking, good price and great service!
Did work quoted and cleaned up after cleaning air ducts
The service is consistently professional and the technicians do a wonderful job. Carpets always look good.
Deiuntay did a fabulous job cleaning my carpets.
You all do a good job and it is great that you don’t use soap.
Friendly staff, great service and care!
a very nice job but your technican was great
I have hesitated to provide feedback, however this has been bothering me. The technician was very nice, however when he arrived, he asked if he could use our restroom. He was in there close to 10 minutes and left residue in the toilet after a bowel movement, utilizing all the remaining toilet paper and wipes available. I truly believe this could have been taken care of prior to his arrival. The carpet cleaning otherwise was good, but I was surprised that he didn’t move ANYTHING, not even a pillow out of the way…just open floor.
My air ducts are clean and now breathing cleaner air-the young man that came out to the house was hard worker and knowledgeable
Good value and solid service. I made the switch to this company about 6 years ago and really happy I did.
AN EXCELLENT CLEANING WAS DONE ON A VERY DIRTY CARPET, I LOVE IT!
Every time I have used zerorez I have been satisfied with the end product. Clean carpet with no chemical smells. The techs are very courteous.
arn was on time called ahead courteous and did a great job!
My guy did a great job. Very professional and quick.
My cleaning was yesterday and my carpet still smells like dogs. No deodorizer apparently and it cost me $400.
The technician sprayed scotch guard all over the hardwood floors surrounding our rugs. He made a total mess of it, and we can’t get the scotch guard off of the hardwood floors! Unacceptable!
Not pushy and very accommodating as well as knowledgeable.
Brian was very personable and did an awesome job cleaning my carpet.
safe for pets and carpets
Technician did an excellent job.
I could book easily, quickly. The technician was prompt, professional and did an amazing job!
Our service guy was very professional. He took great care of our furniture and walls to make sure nothing was scratched or damaged. Excellent job!
travertine floors are SO CLEAN as well as the grout. Very professional and thorough.
I also had the airducts cleaned. WOW... it's shocking what's in the airducts...
Use a tarp or other forms if floor protectors to prevent water on hardwood floors when cleaning bedroom carpets.