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based on 84628 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I like the steam cleaning instead of water what came out of my carpet was dirty soapy water from the last company that cleaned my carpet.
Cleans without harsh and irritating chemicals.
Service person was excellent. Only complaint it took way more than 4-6 hours to dry. Could not put furniture back until the next day. Would help if we had some little pieces of plastic to put down under anything that had some metal on the bottoms of furniture.
The technician was on time, called shortly before he arrived. He was willing to retouch one of our high traffic areas. He was respectful of our privacy. He was eager to answer our questions, and accomplished the job in a timely manner.
At this time we are very disappointed with the job done on tile and carpet, we are waiting to see how manager handles situation next week. There should be a report on my complaints, I do not feel like repeating the details again!!
Quick, easy, could still be in the house during and after!
Removed stains and made our carpets look like new.
Fast dry time and no harsh smells.
work quality time in and out
I like the fact that no chemicals are used on the carpets. They looked fantastic and the technician was very good.
Prompt and courteous service - work was excellent and done in a very timely manner.
Fair and honest service providers. Always considerate and nice to me and my family when in our home.
No deodorant smell very neutral.
Fast and clean
Our carpets look brand new! I am amazed and so happy I called Zerorez!
They do a great job at treating any spots prior to cleaning. Once cleaning they pay special attention and detail to problem areas.
Carpet cleaning was well done,for the amount of traffic area of carpet that was cleaned it turned out looking "like new". The cleaning process seemed to help our carpet restore its original thickness and of course it's shade of color!
the carpet is really clean.
Your work is terrific. And your service is great! I have used you twice and both times I have worked with two very good technician
Thank you
The carpet finally feels CLEAN again!
I spent almost $2,000 over 2 services to remove pet odor from the carpet. The service did not resolve the problem. The fundamental issue now is the carpet needs to be replaced. Given this is what your company does on a daily basis and you're theoretically the subject matter expert it's not an unreasonable expectation that based on on the severity of the problem your staff would know that your service wasn't going to remedy the problem. Hence, I wasted $2,000.
My carpets are clean! It took way less time for the your people to shampoo my carpet than it usually takes me! I am very pleased.
quality of service totally different than the first time we used you
also had some tough stains that we told you about when we scheduled but technician arrived with an attitude of "this is hard - do you want me to leave"
looks like we replace the carpet now since the color was bleached out
Joseph was very professional, courteous and my carpet looks amazing. This is the second time Joseph has cleaned my carpet. Will definitely use zerorez again.
David Garrett did a fabulous job cleaning our carpets and we are very pleased with the outcome.
stop sending surveys. I got inferior service, harassment from a manager and a broken promise from the owner. isn't this enough?
Service was excellent! Chad was extremely nice and polite and did a fabulous job! Love the product with no chemicals and cleaned beautifully!
It's not chemical based.
Best carpet cleaning available! Courteous and friendly technicians who bend over backwards to make sure I'm completely satisfied with the job they've done. Reasonable prices too! I'm happy :)

You stand behind your work. I was not happy the first time and you sent a crew back out to redo the job which was so much better