Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83492 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   May 23, 2014 — Rated 5 out of 10 by J.Y. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

We have always been very happy with Zerorez until this time. The technician was super nice but in too big of a hurry and missed a lot. I still have vomit smell on my carpet in one room and I noticed that my living room smelled like dog pee. That has never been an issue the previous times we used zerorez. Usually the tech comes in and shines a black light and shows me where we should treat for pet stains and would have seen where my child was sick. Instead, he never asked us about anything and was done before I knew it. Usually it takes up to 2 hours maybe. It wasn't even 45 minutes. He didn't even ask us about the protectant.

Report a concern   May 23, 2014 — Rated 10 out of 10 by B.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Prompt, fast, clean

Report a concern   May 23, 2014 — Rated 10 out of 10 by G.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great job! No more stains!

Report a concern   May 23, 2014 — Rated 8 out of 10 by G.B. Zerorez Dallas/Ft. Worth
What could we do to improve?

The tech ,Lawrence was extremely diligent . The only problem was the length of his hoses
Was not long enough to reach my master closet so it wasn't able to be cleaned.
He just adjusted my bill so that helped .
Do you have hose extenders or do you only have a finite length ??

Report a concern   May 23, 2014 — Rated 10 out of 10 by Jim Leverette Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We are very pleased to recommend Dean in special recognition for his outstanding work and for providing exceptional service above and beyond the call of duty.

Report a concern   May 23, 2014 — Rated 10 out of 10 by L.S.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Made my carpet look and feel like new.

Report a concern   May 23, 2014 — Rated 10 out of 10 by C.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great work

Report a concern   May 23, 2014 — Rated 10 out of 10 by B.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It seemed to clean better than other methods. However, it was not dry as quickly as I thought it would be.

Report a concern   May 23, 2014 — Rated 5 out of 10 by P.C. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

some stains are coming back already

Report a concern   May 23, 2014 — Rated 10 out of 10 by K.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The products and process worked where others did not. The carpets look like new again all spots and stains gone!

Report a concern   May 23, 2014 — Rated 10 out of 10 by Charles Blair. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Did a very good job and was very friendly.We will use again

Report a concern   May 22, 2014 — Rated 9 out of 10 by S.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The carpet looked great when you were done.

Report a concern   May 22, 2014 — Rated 0 out of 10 by T.D. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I was not impressed by your estimator that came to my home to provide me with the free quote!

Report a concern   May 22, 2014 — Rated 10 out of 10 by G.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No chemicals. Just pure water. Techs are personable but not pushy. Will definitely use you again.

Report a concern   May 22, 2014 — Rated 10 out of 10 by S.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Prompt and excellent cleaning job

Report a concern   May 22, 2014 — Rated 8 out of 10 by J.S. Zerorez Dallas/Ft. Worth
What could we do to improve?

Thomas Did A Great Job And The Carpets Look Great now. Just Wish That Would Have happed The First Time Out.

Report a concern   May 22, 2014 — Rated 9 out of 10 by Gabrielle Vance Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Green company

Report a concern   May 22, 2014 — Rated 10 out of 10 by T.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Did a good job and were very friendly.

Report a concern   May 22, 2014 — Rated 10 out of 10 by L.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

This was the single most effective carpet cleaning we have seen in 30 years!

Report a concern   May 22, 2014 — Rated 10 out of 10 by L.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

smelled good and it was not all wet afterwards. the carpet was very new so i cant really commment on stains etc but it was very clean. driver was early which was awesome!!

Report a concern   May 22, 2014 — Rated 10 out of 10 by B.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The Technician did a fantastic job of stretching our carpet and cleaning it The 5 year old carpet looks like new. Please give Him a bonus or dinner out or something He is very professional.

Report a concern   May 22, 2014 — Rated 10 out of 10 by K.O. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpet looks great, dried quick and absolutely no wet carpet smell!

Report a concern   May 22, 2014 — Rated 10 out of 10 by T.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service tech was very professional and efficient. He took care to cover the wall corners to protect them from the hoses. Carpet looked refreshed like the day we moved in and he was even able to do a fantastic job of cleaning our mattress.

Report a concern   May 22, 2014 — Rated 10 out of 10 by L.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

dry carpet at the end of the service.

Report a concern   May 22, 2014 — Rated 7 out of 10 by D.B. Zerorez Dallas/Ft. Worth
What could we do to improve?

Lower the cost

Report a concern   May 22, 2014 — Rated 10 out of 10 by T.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Looks good when done and carpets dry quicker.

Report a concern   May 22, 2014 — Rated 10 out of 10 by D.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

You are easy to work with and your price for services is fair. Also, the carpet looks and smells like new when you are done.

Report a concern   May 22, 2014 — Rated 10 out of 10 by P.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They were able to get out stains that I thought were permanent.

Report a concern   May 22, 2014 — Rated 10 out of 10 by J.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No chemicals, great smell afterwards, friendly staff

Report a concern   May 22, 2014 — Rated 10 out of 10 by J.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

do a great job. Better than any other.


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