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based on 84628 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Mitchel was on time, professional and very knowledgable.
The follow up I received after a less than desirable experience. Thomas is an awesome knowledgeable employee who knows the technical aspects of his work. An asset to any company. He's the reason I'll recommend ZEROREZ to friends and family.
Customer for life,
RW Last name removed
The "pre-treating" of the spots & traffic pattern in our carpet was dissapointing once the carpet dried.
Additionally, there was a charge of $80 for the three rooms that had pet stains that was better, but again in a couple of cases - the spots did not improve so I am not sure all pet spots in these three rooms were treated.
We did not walk on high traffic areas & used white socks for the next 36 hours in order to make sure the carpet had a chance to fully dry before assessing the cleaning
The technician was very thorough and touched up places at my request. Both of the men were pleasant, courteous and professional.
On time and excellent service
Less pressure to buy services we do not need.
The carpet in my apartment is extremely OLD. After being cleaned it looks brand new, I'm very happy with the service I received.
wHAT A WONDERFUL YOUNG MAN REPRESENTED UR COMPANY
Prompt service, friendly, accommodating cleaner.
Zerorez Service was friendly, professional and very hard working, I failed to point out one spot that needed cleaning; other than that great service!
Friendly customer service, both on the phone & in person. Very professional.
The technicians always are up selling to other services. They are looking for items to charge for.
This is anoying. Also I had to remind them to wipe up water left on wood floors. They said no issue and would have gotten after it stayed there for a while.
Courteous and effective service
My carpet was treated for pet odor and stains and I paid a lot of money to have the stains treated and the odor removed. They still have a lot of the urine smell. I would like for a representative to come back out and retreat.
My carpets look beautiful! All spots were removed. I will use Zerorez again.
Communication is great and skilled technicans . I will use your services in the future and tell my frieds about it
It gets the carpet cleaner better than any other service I have used.
No harsh chemicals
Leaves carpet clean & fresh.
Service was good, but I wasn't able to get my entire house done because it was so expensive to add the extra rooms & stairs. Perhaps offer a flat rate once beyond a certain number of rooms...
great results
The customer service and work from the technician were OUTSTANDING!
The ZEROEZ products are always unbeatable.
Clean carpets, very nice associate.
Professional, friendly and clean carpet!
Mitchell the tech was great and very informative. So far everything looks wonderful.
It's chemical free.
Detailed explanations, nice job for cleaning.
The guy was quick and professional and got the job done, no problems
We WERE very pleased with your service. Wehave put your info in our files for future service.
J And J N.
Feel of the carpet after cleaning