Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 84628 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   July 17, 2014 — Rated 10 out of 10 by R.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The Zerorez Co. sent Jo and Shawn to work on my carpets in several rooms. Jo evaluated the needs and quoted me a price that I agreed on. Both men were very courteous, friendly and accommodating. The job was done quickly and very satisfactory. I was very pleased the way my carpets looked.
I defiantly will recommend Zerorez to anyone who should need the services you offer.

Report a concern   July 17, 2014 — Rated 10 out of 10 by Diane Deckert Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very nice service man. Communnicated with me on what he was doing and he did a wonderful job.

Report a concern   July 17, 2014 — Rated 10 out of 10 by J.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Nick was very nice. Carpets were cleaned very nicely. Good experience all the way around.

Report a concern   July 17, 2014 — Rated 10 out of 10 by R.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Thoroughly professional and detailed cleaning of carpets and rugs

Report a concern   July 17, 2014 — Rated 9 out of 10 by J.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

THE CLEANING IS EXCELLENT BUT THE SCHEDULING DEPARTMENT NEEDS A LOT OF IMPROVEMENT ! !

Report a concern   July 17, 2014 — Rated 9 out of 10 by D.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Good

Report a concern   July 17, 2014 — Rated 8 out of 10 by G.D. Zerorez Dallas/Ft. Worth
What could we do to improve?

nothing

Report a concern   July 17, 2014 — Rated 10 out of 10 by Joey Trevino Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The overall cleaning process seemed much more effective than traditional methods.
Joes customer service was very professional and i will be using him for all my jobs in the future !

Report a concern   July 17, 2014 — Rated 10 out of 10 by Y.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My house smells clean!!! your associate was very professional and work really hard.

Report a concern   July 17, 2014 — Rated 9 out of 10 by Ron Robertson Zerorez Dallas/Ft. Worth
What do you like about our products and services?

You arrived on time and did the job requested.

Report a concern   July 17, 2014 — Rated 10 out of 10 by M.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

less residue in carpet, cleaner feeling,

Report a concern   July 17, 2014 — Rated 9 out of 10 by K.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The techs who came out to do the cleaning were very nice and professional. I also like that you use ZERO chemicals.

Report a concern   July 17, 2014 — Rated 10 out of 10 by E.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Everything was great!!!

Report a concern   July 17, 2014 — Rated 10 out of 10 by Donna Truax Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My carpet was awful, and Jaime was honest about what he could and could not get out. Some places became clean that I did not think woould become clean.

Jaime was fast and efficient.

Report a concern   July 17, 2014 — Rated 10 out of 10 by D.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

There was not a strong order after cleaning. They took out some very bad spots on my carpet that I did not think it could be done. The Service man was polite and efficient.
I would highly recommend Zerorez.

Report a concern   July 17, 2014 — Rated 10 out of 10 by S.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They work! It's the only place that has gotten my carpets clean.

Report a concern   July 17, 2014 — Rated 10 out of 10 by S.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great job getting stains out.

Report a concern   July 17, 2014 — Rated 10 out of 10 by J.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was very nice and on time. The products were chemical free, and my carpet dried fast.

Report a concern   July 16, 2014 — Rated 10 out of 10 by J.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We had problems with pet stains and odors in our carpets. After the cleaning team left, the carpets looked and smelled fresh again. There are no chemical smells. The cleaning team arrived promptly, were efficient, helpful, and professional.

Report a concern   July 16, 2014 — Rated 10 out of 10 by V.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Ron was great. He did a great job. Please send him the next time.

Report a concern   July 16, 2014 — Rated 9 out of 10 by R.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

the service person was very nice. the product could be better. it didn't get up the dark walk in stains as well as i like them

Report a concern   July 16, 2014 — Rated 6 out of 10 by C.S. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Carpets not as clean as I was hoping for

Report a concern   July 16, 2014 — Rated 10 out of 10 by G.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service & cleaning system

Report a concern   July 16, 2014 — Rated 10 out of 10 by B.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent customer service. Great cleaning job. Liked the lack of chemicals.

Report a concern   July 16, 2014 — Rated 10 out of 10 by Diane Boudreaux Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Austin was very professional and did a fantastic job on our carpets. Our carpets have never been this clean and have definitely never smelled this good! Thanks ZeroRez!

Report a concern   July 16, 2014 — Rated 10 out of 10 by A.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpets were clean, fresh, job done thoroughly, technician polite and explained process, great job stretching carpet

Report a concern   July 16, 2014 — Rated 10 out of 10 by Thomas Johnston Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Tech was very professional and did a very good job!

Report a concern   July 16, 2014 — Rated 10 out of 10 by R.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpets come out as new. No sticky residue. Best value for the price. This is 3rd time we used Zero Res. Always been very satisfied. Had a bit of a problem with technicians getting to our house.Technician called that he is on his way. About half hour later we got phone call that they could not find our address, verified address. Assumed your office would call technicians with our correct address. Waited another 1/2 hour, nobody showed up. Called technician, had his nr. on my caller I'd. Said nobody from his office called hom w. Correct address, still waiting for their call. Gave him our correct address, said it was different from what he had in his paperwork????, but is in neighborhood already & will be right there. They showed up shortly afterwards about 11:30 am. I got a bit frustrated at that point & called your office to talk to a supervisor. Was told one would call me, but never did. Just so you know what is going on in the field. But they made it up & did a super job. Very happy with their work.
Rgds, First name removed & Manfred Last name removed

Report a concern   July 16, 2014 — Rated 10 out of 10 by David Garza Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpets looked as good as they did when they put them down!

Report a concern   July 16, 2014 — Rated 10 out of 10 by Shelley Williams, Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Darwin was amazing - got here a little early went through each step with me and left my carpets looking and smelling amazing!


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