Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83492 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   June 23, 2014 — Rated 10 out of 10 by P.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fast, friendly, no chemicals

Report a concern   June 23, 2014 — Rated 10 out of 10 by K.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician explained the process thoroughly. Gave us reasonalble options to consider. Did a very good job cleaning.

Report a concern   June 23, 2014 — Rated 10 out of 10 by P.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fast service but you get the carpet clean.

Report a concern   June 23, 2014 — Rated 10 out of 10 by M.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The equipment used was perfect & got out the cat pee in my carpet. So happy! :))

Report a concern   June 23, 2014 — Rated 10 out of 10 by S.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We were very impress with the service and the time that was taken! He did not rush like other companies do, he took the time to do his best with our carpets! They look great!

Report a concern   June 23, 2014 — Rated 10 out of 10 by J.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Good service, stayed in touch

Report a concern   June 23, 2014 — Rated 9 out of 10 by Gloria Lewis Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Environmentally friendly

Report a concern   June 22, 2014 — Rated 10 out of 10 by K.V. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpets are clean and we get the Hawaiian Falls Coupons

Report a concern   June 22, 2014 — Rated 10 out of 10 by E.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

David was extremely knowledgeable in every area that we needed to be cleaned. We felt very comfortable with him and when he finished the carpets look fantastic.

Report a concern   June 22, 2014 — Rated 10 out of 10 by A.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Zerorez has the best cleaning method available and their service personnel have always been first rate.

Report a concern   June 22, 2014 — Rated 10 out of 10 by T.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I only had my carpets cleaned yesterday, so the longevity of the clean is still to be seen, but i am very pleased with the initial cleanliness. My very old carpet looks new! And my service provider, Charles, was a pleasure to meet and visit with. He was informative, personable and an overall cool guy. He went above and beyond my expectations and I am very happy with my experience. Bravo!

Report a concern   June 22, 2014 — Rated 10 out of 10 by J.K.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like the process. There is no residue.

Report a concern   June 22, 2014 — Rated 10 out of 10 by M.K.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technicians have been very professional and always complete the work quickly.

Report a concern   June 22, 2014 — Rated 10 out of 10 by D.N. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Environmentally safe. Staff informed and courteous.

Report a concern   June 22, 2014 — Rated 0 out of 10 by S.P. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I've used Zerorez exclusively for the last ten years. Three months ago you were sloppy with the spraying. I cleaned up the residue on the baseboard, cabinets, furniture and appliances. This time your water smell is way way to strong for me. You came back out to try and fix but could not.

Report a concern   June 22, 2014 — Rated 7 out of 10 by E.W. Zerorez Dallas/Ft. Worth
What could we do to improve?

Keep your words , make sure to keep the time scheduled.

Report a concern   June 22, 2014 — Rated 10 out of 10 by J.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quick and efficient

Report a concern   June 22, 2014 — Rated 9 out of 10 by I.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

This was my first time to try your service. Your technicians were very efficient both in explaining what they were doing sand how their system worked. I was a little taken aback by the price on the special solution used to remove any pet urine. It was an unexpected cost that I had not anticipated. At this point I will wait to see how well the carpets hold up and if any spots return. Other than that I was satisfied with your service thus far.

Report a concern   June 22, 2014 — Rated 10 out of 10 by V.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great products and excellent service. Thanks!

Report a concern   June 22, 2014 — Rated 10 out of 10 by K.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professionalism and always prompt. Don't like that you added fuel charge without telling before service-$10 for a 5.5 mile trip. If I were further out then I would understand; but a customer within a 10 mi radius is the coat of doing business!!

Report a concern   June 22, 2014 — Rated 9 out of 10 by M.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Got the carpet clean.

Report a concern   June 22, 2014 — Rated 10 out of 10 by S.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The service tech was very friendly and professional. The carpets have never looked better!

Report a concern   June 22, 2014 — Rated 10 out of 10 by Kim Huckabee Zerorez Dallas/Ft. Worth
What do you like about our products and services?

How clean my carpets are. How friendly and professional the service person was.

Report a concern   June 22, 2014 — Rated 10 out of 10 by B.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Prompt service, technician showed up on time and was very knowledgable about the products you all sell/service.

Report a concern   June 22, 2014 — Rated 9 out of 10 by S.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpet was Cleaned very well

Report a concern   June 22, 2014 — Rated 10 out of 10 by L.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

High quality end results, no crunchy, sticky carpet, & great customer service!

Report a concern   June 22, 2014 — Rated 9 out of 10 by M.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

the tect was nice and friendly. I did have and animal spot come back but I got it out the next day. Everything else was fine.

Report a concern   June 22, 2014 — Rated 10 out of 10 by Patricia Browning Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I didn't see any hope for my carpet but decided to let you all clean it so that I wouldn't be embarrassed to have company for a couple of years before I could get new carpet. The results were amazing. Spots that I never dreamed would come out did in fact come out. I did end up spending more than you advertised because I had once had a pet, and the technician treated four rooms at $60 per room. Then I had four rooms scotch guarded at $30 a room. My bill was $507 instead of $99. I will say, however, that my only regret is that I didn't call you sooner.

Report a concern   June 22, 2014 — Rated 9 out of 10 by B.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The steam cleaning system helped reduce the coughing and wheezing I was doing every time I walked up the stairs. The carpet looks clean and smells fresh. Would prefer hot steam cleaning instead of cold water that Kyle did. I was hoping to get rid of stains in child's bedroom but Kyle said stain caused from a bed frame. Would like to get the tile and another room done within the next month. Will recommend this company to a relative and friend.

Report a concern   June 22, 2014 — Rated 10 out of 10 by L.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The people


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