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based on 84628 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
good cleaning. technician was very good and explained the process throughly
Dean was great a very hard worker we had to leave and he got it done n a hurry
The carpet has stripes on it. I have called to get it done over. It is not clean.
The service and the service people were wonderful
The carpets didn't have a soapy smell, just clean. Also, they dried quickly. The technician explained the service and product and did a fantastic job.
Carpet cleaning was fine, the 'free' 100 sq ft. tile cleaning not as good - left a soapy residue that I'm cleaning up myself. Also the 'Jody Dean' special was supposed to come with 2 Hawaiian Falls tickets - I forgot to ask for and did not receive.
No residue! No smelly chemicals. No waiting 8 hours for it to dry.
Cesar did an excellent job on my rugs which had A LOT of PET STAINS...He was very professional and kind...keep him around...
It left our carpet feeling soft and smelling clean!
Clean smell when done. Not a fragrance smell.
Very professional and Jaime did a wonderful job
The service was great and my carpets look very good. Both service men who were there were great and did a fantastic job.
No residue, cleaner carpet.
I felt like once the technician saw I had pets and didn't pay for pet odor removal that he didnt even try to remove any stains. He did my entire house in 30 - 45 min. I was disappointed
Excellent service and satisfaction
I like that u do not use chemicals for cleaning that i do not want my family exposed to, anfd that yall do an awesome job. My kitchen tile looks like brand new.
On time ! Friendly very careful not to make a mess
Technician was very nice to work with.
Quality of work and price.
Eviroment friendly.
Give a more thorough estimate of what the cost is and what other products will be offered depending on conditions. Springing costs on customers is poor business.
the quality level of the work and the staff excellent
Have the office or the driver call 30 minutes prior to arrival as promised. There was no call which left us scrambling to put the last items away. I was still in bed when the technician arrived.
Do not try to upsell when he starts cleaning the carpet.
Wording on invoice was unprofessional: ... "customer just wanted bandaid."
Quick
Price, professional, "green" products.
Justin worked hard to make sure my older carpet was as clean and restored as could be. I was surprised at how good it looked when he finished. I was also pleasantly surprised that the "add-on's" I asked about weren't priced at five times the advertised price. Dalworth did that to my wife, and I'll never use them again.
Animal friendly
Very clean, technician very focussed on service, polite and helpful..Important to our home safety, privacy. Appreciated his advice for future maintainance.. thanks ZEROREZ!!
On time
Your agent was very helpful in recommending services needed. It appears that most of the stains are removed. He put the shifted furniture back in place. Good job!