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based on 83492 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Technician explained the process thoroughly. Gave us reasonalble options to consider. Did a very good job cleaning.
Fast service but you get the carpet clean.
The equipment used was perfect & got out the cat pee in my carpet. So happy! :))
We were very impress with the service and the time that was taken! He did not rush like other companies do, he took the time to do his best with our carpets! They look great!
Good service, stayed in touch
Environmentally friendly
Carpets are clean and we get the Hawaiian Falls Coupons
David was extremely knowledgeable in every area that we needed to be cleaned. We felt very comfortable with him and when he finished the carpets look fantastic.
Zerorez has the best cleaning method available and their service personnel have always been first rate.
I only had my carpets cleaned yesterday, so the longevity of the clean is still to be seen, but i am very pleased with the initial cleanliness. My very old carpet looks new! And my service provider, Charles, was a pleasure to meet and visit with. He was informative, personable and an overall cool guy. He went above and beyond my expectations and I am very happy with my experience. Bravo!
I like the process. There is no residue.
Technicians have been very professional and always complete the work quickly.
Environmentally safe. Staff informed and courteous.
I've used Zerorez exclusively for the last ten years. Three months ago you were sloppy with the spraying. I cleaned up the residue on the baseboard, cabinets, furniture and appliances. This time your water smell is way way to strong for me. You came back out to try and fix but could not.
Keep your words , make sure to keep the time scheduled.
Quick and efficient
This was my first time to try your service. Your technicians were very efficient both in explaining what they were doing sand how their system worked. I was a little taken aback by the price on the special solution used to remove any pet urine. It was an unexpected cost that I had not anticipated. At this point I will wait to see how well the carpets hold up and if any spots return. Other than that I was satisfied with your service thus far.
Great products and excellent service. Thanks!
Professionalism and always prompt. Don't like that you added fuel charge without telling before service-$10 for a 5.5 mile trip. If I were further out then I would understand; but a customer within a 10 mi radius is the coat of doing business!!
Got the carpet clean.
The service tech was very friendly and professional. The carpets have never looked better!
How clean my carpets are. How friendly and professional the service person was.
Prompt service, technician showed up on time and was very knowledgable about the products you all sell/service.
Carpet was Cleaned very well
High quality end results, no crunchy, sticky carpet, & great customer service!
the tect was nice and friendly. I did have and animal spot come back but I got it out the next day. Everything else was fine.
I didn't see any hope for my carpet but decided to let you all clean it so that I wouldn't be embarrassed to have company for a couple of years before I could get new carpet. The results were amazing. Spots that I never dreamed would come out did in fact come out. I did end up spending more than you advertised because I had once had a pet, and the technician treated four rooms at $60 per room. Then I had four rooms scotch guarded at $30 a room. My bill was $507 instead of $99. I will say, however, that my only regret is that I didn't call you sooner.
The steam cleaning system helped reduce the coughing and wheezing I was doing every time I walked up the stairs. The carpet looks clean and smells fresh. Would prefer hot steam cleaning instead of cold water that Kyle did. I was hoping to get rid of stains in child's bedroom but Kyle said stain caused from a bed frame. Would like to get the tile and another room done within the next month. Will recommend this company to a relative and friend.
The people

Fast, friendly, no chemicals