What our clients think of us!

Davien was very friendly and knowledgable; carpet looks great.

The cost was reasonable, the workers were meticulous and courteous, and my carpet looked like new.

I like the way my carpet looks and feels after it's cleaned

He was on time and did a great job.

When the job is not up to the standard expected , you send out a person that can make it right with no delay.

I received friendly professional service and very pleased with the cleaning. Your technician did an excellent job. I will definitely recommend your carpet cleaning service to friends and family.

give a better quotes as not to upset techs and clients. Take out spots better and not leave carpets wet, so they dont need 2 days to dry. I've never had my carpet wet for over 48 hours. rake carpets after. I feel if water was extracted better the carpets would of look better, but I thought they looked good.

On Time. Carpet looks great and smells good.

Quality work and customer satisfaction.

no odor.... no chemicals

We had to have certain parts of our carpet redone. The second time, there was a significant improvement, but still disappointed that it wasn't done right the first time. The dry time the second time around was also much better than the 10-12 hour dry time of the first job. Also not happy about the price increase. I understand it is company policy to upcharge for certain treatments, but we should have been made aware of this BEFORE you came out to clean our carpets not when you arrive to do the job. That way we could shop around and find a better deal (if we knew upfront). Going from a quote of $155 to paying $363 is a big difference.

My carpets feel a lot better and they are much cleaner now. The two people who returned on Saturday were very professional and efficient and they resolved the concerns which arose from the first service visit. thanks.

professional technician, carpets looked great following treatment, thanks for the tickets to Hawaiian Falls.

Very good service, however, it is quite expensive.

I was moving into a home and wanted the best carpet cleaning possible. We paid over $600 and there are stains remaining that were beyond the couple the technician showed up. I felt pressured to pay the extra $350 for the pet upgrade. Didn't receive the gift card that was advertised on the radio station.

Carpets dried quickly and looked great.

We had a great experience with zerorez. They were timely and efficient, they did a great job and were very nice. Thank you!!

The use of "green" technology.

This is the 2nd time I have used Zerorez for carpet cleaning. The first I was beyond impressed and that is why I called again. This past service didn't compare to the first. I asked about a brush the first technician used for pre-treating the carpet and the tech said they didn't have on all the trucks. Also he didn't know anything about the air conditioner filter and the first tech explained how that affected the cleanliness of the carpets and the importance of a clean air filter. I just didn't feel I got the same service or impressive results with the carpets. Although they still did a good job.

The tech was knowledgeable, courteous and professional. Scheduling was easy,and we liked that it is chemical free, and left a clean scent.

Chemical-free products and professional service all around

The business I work for has been a ZeroRez client for many years. When I scheduled my appointment June 20, 2014, I gave the business name and services request to the representative and he asked if I was still on the 13th floor and if we wanted the same service that we had last year. I told him that we have not moved and are still at our current location and we settled for June 21, 2014 at 10:30 AM. Due to the nature of our work, it is required that we have an employee on site for the security of our client's work. Saturday the 21st I receive a call from my coworker at our office saying the representative from ZeroRez showed up but didn't know we were on the 13th floor and did not have the equipment to clean our carpets. He also said that in order to get an accurate quote, he needed to measure the space. (We have been a customer for a long time, the space hasn't changed. This also explains why he didn't know we were on the 13th floor.) We spent money on payroll for a service call that did not happen.

I have used Zerorez for several years now and always been extremely pleased with the service. On this service trip, the technician was extremely nice and very helpful, but the cleaning was not what I've come to expect.

The price and customer service technician were fantastic. Also the speed with which the service takes place.

Easy to schedule, service is better than any other of it's kind, all at a really great price!

Since I wasn't home I had to deal with the technician by phone /he couldn't have made it any easier /the results that I got really blew my mind /it restored my faith in great customer service /the job he did was outstanding and he was extremely was pleasant and smooth over the phone /he made it easy for me to work with him not being at the actual residence/ I have been & I will start recommending more people to your service.Thank You

I still have a makeup spot in my bedroom that hadn't been there more than a couple of weeks and I was hoping that Zerorez would be able to clean it up.

Technician was courteous and professional, went out of his way to do a great job for us. We will be repeat customers.

I was able to get an appointment quickly, the Zerorez employee was polite and did his work quickly, and I now feel comfortable letting the baby crawl all over the floor!

I have used your company's services 3 times since 2010 with complete satisfaction. Now that my carpet is older with more wear and tear, I will call more often.