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based on 83494 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
They made the carpet smell fresh and clean
The crew was informative, on time, friendly, worked quickly and efficiently, and the results were great.
Thanks,
First name removed
Technicians are friendly. They do the job quickly and professionally. Carpets look great!
The tech was VERY polite and helpful about the process. The carpet looks great. Definitely 5 stars.
clean, efficient, quality employees
Excellent service and stand behind their work. Very friendly staff!
Keith has done our carpet the past five years so we like our rep. My carpet is not coming as clean since it is 16 years old but I am hoping cleaning it will help it last longer.
I loved the technician, Joseph. He was neat and clean and worked very hard. Also my carpets are very clean. He was able to get the stains out of the carpet
Carpet has no residue
no residue left in carpets
I'm always happy with the carpet cleaning. I didn't know you steam cleaned grout and sealed it. I was so pleased with the results...........until I realized the service man had splashed the sealant on the front of my brand new ( 1 week old) stainless steel refrigerator. You did send someone to clean it but that process did take off a little of the shine. I'll still recommend the carpet cleaning but will discourage the grout job.
The technician arrived on time, explained cleaning options clearly, and was courteous .
I like the no detergent or additives to cleaning.
I did not get the call 24-48 hours prior to appointment. I did not get the call 30 minutes prior to arrival. This created a real problem since this was for my grandfather as he was waiting on me to let him know you were coming as well, I was traveling form 1.5 hours away.
I enjoyed the great look, smell and the feel of the carpet. Our carpet looks new. Austin our carpet specialist was very professional, polite and superior service. He shows he enjoys what he does as a career. I am so glad I chose Zerorez and will highly recommend to others. Thank you, Mrs Beth Gmeiner Phone number removed
Got most of the stains out of our carpet that we thought were permanent. Fast and considerate employee.
First, your response to a service request was handled quickly and professionally. Darwin arrived early (loved that!) and reviewed everything with me before he began the service. He moved efficiently through the carpet and tile of the master bedroom and then on to the second floor. And the results are amazing! I will certainly share my experience with friends and neighbors.
It got rid of most of the stains on my carpet. Service was on time and quick.
Van left several oil stains in my driveway. They are the only spots I have. Too bad attention to cleanliness on the inside couldn't apply to outside as well. I want the oil spots removed but don't know how to get this done.
Great service. Love it. Will use the service again in January 2015.
The worst experience not going to waste my time to help you be better
Remive all stains or at least let the owners know that the stains could not be remived other than that he did a great job on the stairs.
Punctuality, quality, price and overall customer service.
No soaps or chemicals used
Was very pleased with the service.
Quick schedule time. Service was excellent. Advisor informed me of all services available and what to expect from cleaning.
I paid $1,500 to have my tile floors cleaned and sealed. Although the service guy was great, worked hard and did a great job, I feel like I overpaid for this service by about $1,200. I'll never use Zerorez again. The problem wasn't with the service or service personnel, it's with the pricing.
Nothing really, the spots in the living room did not come out completely, but don't think they ever will. Tommy did a good job at trying.
Well there were 2 guys that came to my home, one was SUPER nice & the other needs to work on his people skills. My carpet was stiff after the cleaning, not sure if this is normal?

Prompt, professional service with great outcome.