Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83494 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   July 31, 2014 — Rated 10 out of 10 by R.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Mike Murphy did a fantastic job cleaning my carpets. He was extremely curteous I commend him to your attention/

Report a concern   July 31, 2014 — Rated 10 out of 10 by John Correia Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very professional technician who took extra care to insure all the stains on my wall to wall carpets were removed. The result is the carpet looks like new.

Report a concern   July 31, 2014 — Rated 10 out of 10 by J.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like the professionalism and friendliness of your technicians.
And, of course, the prompt response.

Report a concern   July 31, 2014 — Rated 9 out of 10 by E.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

High quality cleaning

Report a concern   July 31, 2014 — Rated 10 out of 10 by A.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The product worked - my carpet looks clean and smalls clean! The young man who came was courteous, helpful, and professional.

Report a concern   July 31, 2014 — Rated 10 out of 10 by T.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Friendly, quick and accomplished the job!

Report a concern   July 31, 2014 — Rated 9 out of 10 by H.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician y'all sent out was very helpful and thorough; he did a great job! He did a great job and I would recommend ZeroRez to anyone -- in fact I already have. He was professional, cheerful, and fast. It was clear that he knows his job and cares about doing it right. Thumbs up!

Report a concern   July 31, 2014 — Rated 5 out of 10 by R.H. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Cleaning was great. However, I was told over the phone I was goanna get four tickets for Hawaiian Falls. Just looked at the bill and it says that I should receive two tickets. I cant use two, as I have three kids and cant leave two at home. I still have not received any tickets after a couple of weeks.

Report a concern   July 31, 2014 — Rated 9 out of 10 by C.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Dries quickly is #1. Workman are clean, pleasant and know their product.

Report a concern   July 31, 2014 — Rated 10 out of 10 by K.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I have cats so like that there are no chemicals in the cleaning solution. The technician arrived as scheduled and did a very thorough and professional job. I could not be happier with the service I received.

Report a concern   July 31, 2014 — Rated 3 out of 10 by D.W. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I had 1 bedroom cleaned 200.00.
I was hoping to be able to do regular intervals, but can't afford that.

Report a concern   July 31, 2014 — Rated 10 out of 10 by M.Z. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional

Report a concern   July 31, 2014 — Rated 5 out of 10 by D.L. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

My floor feels a little sticky. I am hoping it is because it might still be a little damp

Report a concern   July 31, 2014 — Rated 9 out of 10 by C.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

no residue

Report a concern   July 31, 2014 — Rated 5 out of 10 by J.M. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

We were told by the person that provided the service that we would receive the tickets to the water park, but when we called they said we didn't spend enough. I would think that the $200 that we spent would have be enough! So much for calling about an advertised come-on.

Report a concern   July 31, 2014 — Rated 10 out of 10 by N.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No residue in carpet.

Report a concern   July 31, 2014 — Rated 7 out of 10 by C.C. Zerorez Dallas/Ft. Worth
What could we do to improve?

It just wasn't what I expected.

Report a concern   July 31, 2014 — Rated 10 out of 10 by Bryan Crowson Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The 2 service texts where GREAT.

Report a concern   July 31, 2014 — Rated 10 out of 10 by L.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Prompt, courteous, fast.

Report a concern   July 31, 2014 — Rated 5 out of 10 by M.S. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Paid for an air filter on the 19th of May and it was not.delivered till July after I had to call and ask. It did not fit and they thought they did me a favor by rushing the order after I called....really! Totally unsatisfactory!

Report a concern   July 31, 2014 — Rated 10 out of 10 by Joyce and Glen Dye Zerorez Dallas/Ft. Worth
What do you like about our products and services?

great job cleaning

Report a concern   July 31, 2014 — Rated 10 out of 10 by L.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Lawrence was very nice and efficient.

Report a concern   July 31, 2014 — Rated 10 out of 10 by H.A.J.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Everything! The tech was efficient, thorough and very polite - and his work was spot on!

Report a concern   July 31, 2014 — Rated 10 out of 10 by P.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The 2 workers that came to my house were very nice, professional and did an awesome job!!!

Report a concern   July 31, 2014 — Rated 10 out of 10 by Donna Tynan Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Caesar was wonderful. He was most professional and worked so hard to do an excellent job.

Report a concern   July 30, 2014 — Rated 1 out of 10 by D.T. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I asked for an estimate on Monday 7/28 to clean the upholstery on 4 chairs. It is Wednesday and I am still waiting for the estimate!!

Report a concern   July 30, 2014 — Rated 8 out of 10 by M.D. Zerorez Dallas/Ft. Worth
What could we do to improve?

check your appts after they are confirmed

Report a concern   July 30, 2014 — Rated 5 out of 10 by A.K. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

After the carpet dried, the spots that were cleaned showed up again. I paid $180 + dollars just to have the spots in the carpet again. I could have that done with some other company for half the amount I paid.

Report a concern   July 30, 2014 — Rated 10 out of 10 by T.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The crew was on time. They really got the furniture and carpets cleaner than they had been in a long time and I feel like everything is really clean.

Report a concern   July 30, 2014 — Rated 10 out of 10 by Maribeth Wakefield Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No chemicals. Friendly service technicians!


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