Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 84616 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   October 9, 2014 — Rated 10 out of 10 by R.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Miguel was wonderful

Report a concern   October 9, 2014 — Rated 10 out of 10 by C.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Tyrone worked hard and did a very good job cleaning 3 tile areas and sofa. He cleaned up his working area and had me inspect the job when finished.

Report a concern   October 9, 2014 — Rated 9 out of 10 by G.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional and good service.

Report a concern   October 9, 2014 — Rated 10 out of 10 by Rita Carroll Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Does good work. Tech was friendly and knowledgeable. .

Report a concern   October 9, 2014 — Rated 10 out of 10 by R.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very happy with the job that Sean did and his willingness to make sure we were happy with the results.

Report a concern   October 9, 2014 — Rated 10 out of 10 by Kathy Dann Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Chemical free. Daniel Jackson who cleaned my carpet was the kindest, most professional employee we have had from your company. I will never want anyone else but mr Jackson when I call again. He was the best!!

Report a concern   October 9, 2014 — Rated 10 out of 10 by B.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

technician seemed to know his job and did not try to oversell

Report a concern   October 9, 2014 — Rated 10 out of 10 by J.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent results both times I have used Zerorez. On time, through and made our carpet look good and feel good for 14 year old.

Report a concern   October 9, 2014 — Rated 10 out of 10 by J.A.C.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

That there is no residue on the carpet and they smell very fresh.

Report a concern   October 9, 2014 — Rated 10 out of 10 by E.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They work!

Report a concern   October 9, 2014 — Rated 10 out of 10 by M.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpet looks better than when we moved in. The technician was very hard working, kind and considerate. He has a great personality and listens, which is uncommon in this day and age.

Report a concern   October 9, 2014 — Rated 10 out of 10 by A.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The services are handled very professionally and the work is down in a friendly manner.
The finished product is all that is promised and more.

Report a concern   October 9, 2014 — Rated 10 out of 10 by V.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The carpet is always fresh and clean after your service. Also, your employees are very professional and do a great job. Reagan worked quickly and did a great job

Report a concern   October 9, 2014 — Rated 4 out of 10 by P.T. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I thought Zerorez claimed to leave no residue, and my carpets don't feel clean and soft, they feel sort of rough, not exactly sticky, but not soft. The other problem is when I put the couch back against the wall, there was a brown spot on the carpet. It's very obvious, so of course it diminishes my pleasure in my clean carpets.

Report a concern   October 9, 2014 — Rated 10 out of 10 by K.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My carpets looked fantastic and the technician did an excellent job!!

Report a concern   October 9, 2014 — Rated 10 out of 10 by L.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The carpet feels clean and soft with Zerorez. My technition was helpful and friendly.

Report a concern   October 9, 2014 — Rated 9 out of 10 by J.V. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

no soap residue

Report a concern   October 9, 2014 — Rated 10 out of 10 by K.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I feel likey carpets are thoroughly cleaned & I'm not pushed to add more services.

Report a concern   October 8, 2014 — Rated 10 out of 10 by L.N. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The 2 gentlemen that came to my house did a great job and were very nice. Carpets look great. I can tell they even cleaned the corners of the carpet...not every place does that.

Report a concern   October 8, 2014 — Rated 10 out of 10 by M.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very helpful, hardworking technician. Jesus really went the extra mile to make sure our home was cleaned with excellence.

Report a concern   October 8, 2014 — Rated 9 out of 10 by B.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Thorough prompt service. Fellow worked hard to do a really good job with my carpet.

Report a concern   October 8, 2014 — Rated 9 out of 10 by K.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The carpet looks great. I will be interested to see if the old stains come back over time, like they have done with every other carpet company. Right now I am very pleased.

Report a concern   October 8, 2014 — Rated 0 out of 10 by C.R. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The tech did more than I approved and I was charged for it.

Report a concern   October 8, 2014 — Rated 10 out of 10 by T.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was very polite and did a good job. The carpet looks really good.

Report a concern   October 8, 2014 — Rated 10 out of 10 by E.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpets always look like new and it lasts a good while.

Report a concern   October 8, 2014 — Rated 7 out of 10 by C.R.F. Zerorez Dallas/Ft. Worth
What could we do to improve?

The stain is still visible. We would like to have it removed.

Report a concern   October 8, 2014 — Rated 5 out of 10 by T.L. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Technician was nice; but spot cleaning was terrible. He even returned to try again. Spots were no better. One large spot appeared that wasn't even there before the carpets were cleaned.

Now the carpets were REALLY dirty so they look much cleaner; just none of the spots came out. I will try spot cleaning myself.

Report a concern   October 8, 2014 — Rated 10 out of 10 by Sandra Johnson Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Justin did a very good job and was a very nice young man
One spot did not come out, but he tried. Love company

Report a concern   October 8, 2014 — Rated 10 out of 10 by Kevin and Wendy Martin Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The communication was great. I was informed every step of the way from booking appointment, confirmation and arrival time. The gentleman was prompt and courteous. Plus the outcome was great.

Report a concern   October 8, 2014 — Rated 10 out of 10 by D.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

prompt service and reasonable price


Privacy Policy