Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 84617 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   October 7, 2014 — Rated 10 out of 10 by Joice Carter Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Clean carpet

Report a concern   October 7, 2014 — Rated 10 out of 10 by Jamee Hunter Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It resolved the pet stain and odor issues I had. Very satisfied. Dan Jackson demonstrated both expertise and enthusiasm as he explained my options for pet issues.

Report a concern   October 7, 2014 — Rated 10 out of 10 by T.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

service and product were outstanding. very knowledgeable staff. I would recommend your product to everyone.

Report a concern   October 7, 2014 — Rated 10 out of 10 by M.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very professional. Did a great job. Removed a stain!

Report a concern   October 7, 2014 — Rated 10 out of 10 by D.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fast, Courteous and stand behind your services!

Report a concern   October 7, 2014 — Rated 10 out of 10 by F.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent service from the crew. The guy should be nominated as one of the best employees

Report a concern   October 7, 2014 — Rated 10 out of 10 by K.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

do a good job with cleaning. people who come to the house are polite and seem honest. Jesus was very good.

Report a concern   October 7, 2014 — Rated 10 out of 10 by C.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My carpet looked new after it had been cleaned by zerorez. The technician was also very professional.

Report a concern   October 7, 2014 — Rated 9 out of 10 by K.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was very informative and knowledgable about my 18 year old carpet. He took the time to listen to my concerns and offered solid advice to fix several issues. Very pleased with results!

Report a concern   October 7, 2014 — Rated 10 out of 10 by L.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They are chemical free!!

Report a concern   October 7, 2014 — Rated 10 out of 10 by S.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

All natural and stains do t come back unlike with traditional steam cleaning.

Report a concern   October 7, 2014 — Rated 10 out of 10 by K.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I love the way the carpet looks and smell when it is cleaned by Zerorez. Max did an awesome job of cleaning my carpet. He's always so courteous and hardworking. The new guy with Max was good too.

Report a concern   October 7, 2014 — Rated 10 out of 10 by Jan Miller Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your services are chemical free making my carper stay fresh and clean longer. The Zerorez techs are courteous and do their job quickly and efficiently. I love Zerorez!

Report a concern   October 6, 2014 — Rated 10 out of 10 by E.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Product: I like the lack of soap residue and the fact the dirt is sucked out of my carpet and house, not just swirling the dirt around. Price was very fair.
Service: Technician was very professional and competent.

Report a concern   October 6, 2014 — Rated 7 out of 10 by G.P. Zerorez Dallas/Ft. Worth
What could we do to improve?

There was a ton of moisture in our home after this cleaning. We only had 3 rooms and stairs done this time, but it still had spots of wetness 24 hours later and extreme humidity.

I was not there to meet the technician, but he was very helpful and professional when I talked to him on the phone.

Report a concern   October 6, 2014 — Rated 10 out of 10 by K.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

they work!!!!

Report a concern   October 6, 2014 — Rated 10 out of 10 by H.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Joe did a great job cleaning our carpets and repairing the carpet in our master that had water damage! Our carpets look fantastic! Very pleased!

Report a concern   October 6, 2014 — Rated 8 out of 10 by D.S. Zerorez Dallas/Ft. Worth
What could we do to improve?

Your tech was late

Report a concern   October 6, 2014 — Rated 10 out of 10 by Charyn Guess Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I called Zerorez because we inherited a house and needed it cleaned and sanitized prior to moving in, due to my severe allergies. The house had a lot of smoke and musty moldy smell that was tearing me up!!
My favorite part was the technician, Darwin!! He took the time to explain the process, as well as allay my fears of allergic reactions to the products. He did test areas, allowed me to be near enough to see if i had a reaction while he went on to another project. He cleaned the ductwork VERY WELL until no more debris came out!! Cleaned and sanitized furniture and made it like brand new!!! And even managed to make the ugly old carpet look and smell great!!!
Our entire house now smells like brand new!!
My current neighbor, Uncle John, has been using Zerorez for a while and liked them, so i figured i would try them. I will DEFINITELY be keeping their number for future use!! And always hope i get Darwin again!! Thank you Zerorez and Darwin!!!

Report a concern   October 6, 2014 — Rated 10 out of 10 by C.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quality & Service are top notch. Have been very happy with services performed.

Report a concern   October 6, 2014 — Rated 10 out of 10 by M.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Job well done

Report a concern   October 6, 2014 — Rated 5 out of 10 by B.T. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

HE DIDN'T REMOVED A STEIN THAT WAS REMOVALABLE IT WAS JUST DOG PEE. HE DIDN'T TELL ME ABOUT CARPET DEODORANT AFTER A CARPET IS CLEAN THEY USUALY DO THAT SO THIS BROUGHT THE SMELL WORSE AFTER IT WAS CLEANED. HE SEEMED TO BE IN A HURRY TO LEAVE DIDN'T ASKE IF I WANTED ANYTHING ELSE.

Report a concern   October 6, 2014 — Rated 9 out of 10 by D.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Tech showed up on time, called ahead, very professional

Report a concern   October 6, 2014 — Rated 7 out of 10 by M.M. Zerorez Dallas/Ft. Worth
What could we do to improve?

Did not get my discount or gift fo being a repeat customer

Report a concern   October 6, 2014 — Rated 10 out of 10 by Andrea. Morris Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Amazing! I didn't think the carpets would ever look new again nor did I believe they could eliminate the pet odors! Wonderful job!! Plus, I've had many many compliments on the carpets!

Report a concern   October 6, 2014 — Rated 10 out of 10 by K.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Always a good job.

Report a concern   October 6, 2014 — Rated 10 out of 10 by E.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My rugs look like NEW again. Our allergies go away. I so love the way you picked up paint and charcoal from the rugs.

Report a concern   October 6, 2014 — Rated 10 out of 10 by M.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No chemicals used

Report a concern   October 6, 2014 — Rated 10 out of 10 by Becky Renfro Zerorez Dallas/Ft. Worth
What do you like about our products and services?

You don't use chemicals to clean the carpet

Report a concern   October 6, 2014 — Rated 10 out of 10 by A.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

How clean it got my carpet, & how it got the big stains out!


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