Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83496 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   August 31, 2014 — Rated 10 out of 10 by Shannon Shaw Zerorez Dallas/Ft. Worth
What do you like about our products and services?

very professional, took time to explain what he was doing, and how to care for our floors after he finished. left us very happy with our choice.

Report a concern   August 31, 2014 — Rated 9 out of 10 by L.J.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

After Zerorez finished cleaning our carpeting, the house smells like we just installed new carpeting throughout the house, because the carpeting is naturally cleaned therefore bringing the newness back to life. None of that "motel" sweet smelling "stuff" that is used to mask a still dirty motel room and makes the new occupant things he/she has a clean room.

Report a concern   August 31, 2014 — Rated 9 out of 10 by K.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Good service, chemical free!

Report a concern   August 31, 2014 — Rated 10 out of 10 by G.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Knowledgeable technicians, thorough cleaning services, overall excellent results.

Report a concern   August 31, 2014 — Rated 10 out of 10 by C.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Keith was very nice and helpful! He got terrible stains out of my carpet very easily!

Report a concern   August 31, 2014 — Rated 10 out of 10 by J.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It gets my carpet spotless, even the dog stains. The technicians recommend what is needed and don't over do it.

Report a concern   August 31, 2014 — Rated 10 out of 10 by R.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Nice people and caring. Your process is good. My carpet is 25 years old and Zerorez cleaned
it like new again.

Report a concern   August 31, 2014 — Rated 10 out of 10 by Jason and Heather Williams Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technicians are knowledgable, work very hard to get the job done correctly, and ensure we are
completely satisfied.

Report a concern   August 31, 2014 — Rated 9 out of 10 by K.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent customer service and did a great job!

Report a concern   August 31, 2014 — Rated 6 out of 10 by P.B. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The service represent that visited my home on August 28th was ver inexperienced.

Report a concern   August 31, 2014 — Rated 9 out of 10 by J.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Green

Report a concern   August 30, 2014 — Rated 10 out of 10 by J.A.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Free of chemicals.

Report a concern   August 30, 2014 — Rated 8 out of 10 by R.C. Zerorez Dallas/Ft. Worth
What could we do to improve?

Quoted price was not what I was charged. I feel that I still got a good value so it was still a pleasant experience 6.

Report a concern   August 30, 2014 — Rated 5 out of 10 by S.M. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The technician said he was confident pet smell would be gone once the carpets were cleaned, however the smell remains. I was hoping for honest feedback prior to the job being completed because I was willing to replace the carpet if necessary. Unfortunately I've now spent $300+ on carpet cleaning that could have been put towards new carpet. The only way to make it right is to get rid of the pet smell or refund the $100+ cost of the special pet topical treatment that didn't sufficiently work.

Report a concern   August 30, 2014 — Rated 10 out of 10 by A.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fast, great result and very friendly staff

Report a concern   August 30, 2014 — Rated 10 out of 10 by L.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Efficient courteous service-great outcome.

Report a concern   August 30, 2014 — Rated 10 out of 10 by K.A.D.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

the rugs look great after they are done staff courteous

Report a concern   August 30, 2014 — Rated 3 out of 10 by M.R.R. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I was told I would get a four room special for $29.99 and then when they got there I was told I needed the $60 a room treatment. I said I couldn't afford that and then he came back and said he would do the whole house for $250. It put me in an awkward spot so I did the whole house even though I only had $120 to spend. Otherwise I would be spending just that much for four rooms. The guy was nice and worked very hard. I was recommended from a good friend.

Report a concern   August 30, 2014 — Rated 0 out of 10 by L.H. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I had fabulous service the very first time. I told everybody. I totally got what I paid for. I recognize however, that something's changed in product OR equipment. So, there is nothing you can do.

Report a concern   August 30, 2014 — Rated 10 out of 10 by Karen Bazaldua Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Friendly and professional people who provide useful and helpful advice. Quick service time and quick dry time.

Report a concern   August 30, 2014 — Rated 9 out of 10 by K.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like the cleaning process used by Zerorez.

I was promised tickets to Hawaiin Falls Waterpark when I scheduled my cleaning, per the ads on the the radio, but I never received them. Please have someone contact me regarding this.

Thank you.

Report a concern   August 30, 2014 — Rated 10 out of 10 by B.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Jamie was very knowable about the product and thoroughly explained it.

Report a concern   August 30, 2014 — Rated 10 out of 10 by J.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quick professional personal service.

Report a concern   August 30, 2014 — Rated 8 out of 10 by L.N. Zerorez Dallas/Ft. Worth
What could we do to improve?

Nothing

Report a concern   August 30, 2014 — Rated 9 out of 10 by C.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Guys were GREAT! Love the fact that there's no soapy residue. A couple of my spots came right back after the carpet dried, but I wasn't surprised by that as I've been trying to get them out for years. But for the rest of the carpet, it looks great!

Report a concern   August 30, 2014 — Rated 8 out of 10 by B.B. Zerorez Dallas/Ft. Worth
What could we do to improve?

The tech u sent out to clean carpet was very nice professional n did a great job!!!!

Report a concern   August 30, 2014 — Rated 10 out of 10 by E.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Friendly technicians (Joshua & assistant). Great job. Fast work.

Report a concern   August 30, 2014 — Rated 10 out of 10 by N.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

serviceman was presentable, on time, efficient and did a very good job

Report a concern   August 30, 2014 — Rated 10 out of 10 by Terri Gillette Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I very much liked how y'all cleaned and deodorized the duplex. So much so, that as soon as the other side is vacant we will be using Zerorez. Also we are now adding to our leases, that if someone has a pet they must use Zerorez at the end of a yr even if they lease it for another year.

Report a concern   August 30, 2014 — Rated 10 out of 10 by Julie // Derek Whitcraft Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Not only are your "Green," but you also have exceptional quality and customer service.


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