What our clients think of us!

Quality and care provided by Technician: Regan Walker. My carpets were fresh and cleaned and the tile looked brand new! Thank you, Regan !

Joseph was amazing. He made a total assessment and explained his recommendations---then did an incredible job. He was thorough and finished must faster than I expected. He did our kitchen tile and the difference as stunning. The carpets were immaculate when he finished---a big job since we had added a puppy to our family last year. When he left, there was no mess and only clean floors.

Thank you to Joseph and Zerorez---this service is why I call you.

Quick, efficient, and no chemicals. Your technician Jamie was friendly and professional. My carpet is so soft when it is dry. Thank you for such quality service.

Professional job by professional people. Carpets look great.

The carpet looks brand new! Ron was on time and was wonderful at explaining the process and I could not be happier with the result!

I love your products and service. As I have told you in the past I once owned a Primrose Private Preschool. I used the services of many different companies before I heard a commercial on the radio about Zerorez. Your company cleaned my carpet and removed stains no other business could get out. I was sold from that time on. I have sold that business and now I am using your services at my home. Your technician who came was awesome I will be using your company from now on. Thank you.

You just use hot water, no detergents

the product is exceptional. the staff is excellent.

No chemicals, easy to schedule

first time I used you the Fullers gift card was never presented. Second time, the tile was not cleaned. I wanted to see how it looked and then have all the tile done. Also, the estimate of $210 grew to over $400 - including charging me $60 for a hallway that in square feet was less than any room that was done for $29.99 and another $60 to clean an 8 x 10 rug. Overall, feel like you did a great "bait and switch".

Randy was amazing. He has cleaned my carpets before and always does a great job. My house was rented out for 15 months and it was black (normally cream). Zerorez did a restoration on it and it looks new again. I will never use anyone but zerorez to have my carpets cleaned

The technician was very professional and sweet. He did a good job and worked consistently at a good pace.
The coupons are a nice addition also.

Thank you,
A. Tate

Considerable improvement on very old carpet, including pet stains. Not perfect but impressive.

All of the equipment was clean, and no smells during the process or afterwards.

Please call me to discuss

I was real pleased with the cleaning in Nov. 2013, so I called back for cleaning in Oct. 2014. However, during this last service, there were dirty streak marks left all through my flooring. Why? Is that from the raking after applying the protective cover, or is that from the sweeper/cleaner?

Thank you for agreeing to come back to clear away the dirt marks. Hope it works.

By the way, a shout out to the 23 year old Austin in Collin County, Texas. He's very personable, friendly and professional. He's an asset to your team.

1. Remove the fuel charge when the gas prices go way down.
2. Although your ad indicated you have the best prices, I ended up paying way more than I've ever paid any competitor.

Your service workers are courteous and thorough. Though it takes at least 24hrs for carpets to dry thoroughly.... Not the four hours told.

Return to redress problems with spotting which returned on my carpet.

Patrick seemed very knowledgeable about the problems I mentioned, and recommended several alternatives to address those problems.

Second visits should be less expensive....if within 2 weeks.

The technician who cleaned my carpets had excellent customer service skills.

prompt, on time for appointment, thorough, explained everything thoroughly

quick service; no chemical cleaning

Marks were left all over the chaise lounge that was cleaned.
The carpet is not fully soft. I still feel the residue of old gunk from prior vendors' cleanings.
Can either of these issues be remedied?

The result and efficiency of the work done. Just this one time Charles forgot to put the chair back on the floor before he left the job site. He had put it on the bed and it was rather heavy ( lazy-boy recliner) for me to handle. I got help and all is well. He did a fine job.

I received a quick teleohone response and scheduling, and excellent service!

Does the job and dries quicker than other services we've used.

Leaves the carpet spotless.

Great job, great attitude from employee delivering service. Carpet looks as good as new.