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based on 85046 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Stains were still evident and did not like all of the rake marks on the carpet
Hopefully the carpets will look and stay clean longer and have a fresh look.
No soap, qualified tech
Some of my family deal with allergies and Zerorez is the only company whose products do not have any negative effect for them. Our carpet is clean without any chemical smell and the "clean lasts longer than any other type cleaning I have ever used.
We have used you for several years and will not use anyone else!
The products really clean the carpet and stains do not reappear. The serviceman was professional and met all my requests.
On time and the work stated is the work done and it looks great!
More accurate information about upcharges when appointment is made
scheduling...appointment was made for 10a...after no show by 11am called and was told not made for 10a but 4-630p (never confmd 4-630p) and was told would be given call 30 min prior to arrival...never received call...worker arrived at 3pm! very disorganized!!!! worker was very courteous and professional and very satisfied with cleaning
my carpet looks brand new... you do such a thorough job!
Chris was very professional. I had to have him come back a second time because of a stain that happened and he once again did a great job. On first visit he explained the process in more detail and discussed how the process extracts odors etc from carpet. He also discussed how he could clean my tile and ended up doing my tile kitchen as well on first visit. My carpet is only a year old and the process made it smell and look like new again.
Cleans carpets better than competitors.
Zerorez get our carpet clean and leaves no soap residue. Excellent!
The carpet stretching was subpar. I would not recommend
Justin was the best. Gave great service. I will recommend definitely
Leaves the carpet clean and it lasts
While my carpets looked practically brand new while the carpets were wet, unfortunately once they dried, I discovered that I could still see several stains / spots. This was particularly disheartening given that I paid extra for stain removal and topical pet treatment. I would appreciate it if you could come back out and clean them again, perhaps with more focused attention, and without any additional charges to me.
My carpet was really wet and some spots were still damp the next morning.
My rugs after they where cleaned do not lie flat on the floor. I have called for different times and keep getting the run around. A man came out to look and took pictures and said he would have someone call me the next day, that never happened. I called again today and the woman said someone will call me tomorrow. I have no idea how they will fix my rugs.
Chemical free cleaning. The quality of your work. Your commitment to satisfy your customers.
The service was EXCELLENT! Austin did such a great job on our carpets.
Maybe a little less expensive but I'm pretty happy with results. Possibly a couple of the spots where stretching was done didn't come out but the tech said it would continue to shrink for a couple of days so I won't know for sure for a couple more days.
More natural than others
Carpets cleaned up very nicely
Green products. Customer service is excellent! The technician knew exactly how to use the products machinery and an outatanding personality.
The carpets come out clean. I
Zero residue left behind and First name removed not only did an excellent job but he was very friendly and personable.
Did not get my 10% loyalty discount, did not get my special offer coupon for a Brazilian style steak house and you changed your delivery window twice
I told the guy the reason I wanted the carpets cleans was to get rid of the pet oder in the carpet for the homes previous owner. The carpet still smells the same today.
The gentleman did a great job!!
I love that Zerorez doesn't use any harsh chemicals and that there's no yucky residue left behind. The carpets are truly clean afterward and I love it.