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based on 83496 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Spots not clean. Really???
The professionalism of the tecnician, the competitive cost, and the great results.
Timelyness, polite staff and good work
Thanks
The carpets felt and smelled very clean. There was a noticeable difference. The gentleman that provided the service, Ricardo, was very professional and polite. He informed me up front of all the options and there was no pressure. I'd use Zerorez again. Your advertising on 98.7 with Jodi is the reason I called.
Price changed onsite by more than double.
Very Professional, Very Quick carpets & tile look amazing.
The carpet looks great, even the spot they couldn't get cleaned because the stain was too set.
Foot traffic area didn't come clean as expected. After talking to the phone
Representative we were t
No bad smell of chemicals. Good seevice
Miguel was very courteous and knowledgeable about your products!
the non toxi produt and I have had good results
The carpet cleaning service itself is great. Very happy with the results. The technician was professional and courteous. He was 30 minutes late arriving which was initially frustrating but the job he did made up for that minor issue.
All
Very friendly and professional technicians.
I called because I listen to KLUV radio, Jody Dean. He swears that you can get oil paint and other stains out of carpet, including pet stains. I paid a lot of extra money to remove pet stains only to find out that the answer is NO. Why are pet stains worse than oil paint? Also, I asked at the time of order that a couple of areas needed to be re-stretched. The first and second person (he came to finish cleaning some areas that were missed by the first person) that came out did not bring their carpet stretcher. This is still not done. I just expected more from your company based on your advertisement and Jody Dean's personal endorsement.
I like the chemical free cleaning solution used and the way my carpets feel - so soft. The house had a very "clean" smell once the cleaning was completed and it looks fantastic. We bought our home not quite a year ago and were worried that we would need to have the carpet replaced. It now looks as good as new. Very pleased. My favorite thing about my personal experience was the technician, Nick, who came out. He was professional, polite, and just such a gracious person. He worked very hard and was just a great representation of Zerorez. Honestly, the best carpet cleaning experience I've ever experienced... across owning 5 different houses over the years.
When the large hose comes through the door from the outside, it would be nice to have something to keep the door from swinging all the way open the entire time. When it's 97+ degrees outside and there are multiple rooms to be cleaned.......
The price to clean the tile was much higher than the quote- I spent several hundred more dollars than I expected.
Very professional and my house looks grear!
Courtesy and professionalism of personnel
Our carpet cleaner was friendly, knowledgeable and helpful. The carpet came out 10 times better than I expected and it smells great!
The carpet is clean
I could see the difference in how clean my floors looked before and after. Miguel was great
Amazed at how much of the old stain can be removed. Love the no residual chemical smell.
Techs are very nice, professional and informative.
The quality.
Great service. My floors and rugs look like new. Terrific result. The technician was on time and I appreciated the heads up phone call when he was on the way. Edgar Martinez was my technician. He was professional, repectful, and thorough. He should get recognition for his work.
Timely professional staff that did an EXCELLENT job on the carpet and tile!!
One bedroom had a lot of stains from a teen girl. Without pre-treating, all the stains were removed except one small red stain. The tech was very courteous as well. Awesome job.

Efficient and always wanting to please!