What our clients think of us!

I was overcharged $37.88 as the Hallway linear feet the technician counted was 3 feet too much and I did not get the one free room deducted from the bill. I had 5 rooms and 1 hallway total. Also the hallway was 96 square feet total which was smaller than any room and I was charge $64 (29 linear feet, not 32 as the bill shows) The technician counted 3 linear feet twice.. This hallway pricing was not disclosed to me until after the job was done..
As for the quality of the work, we were please with the result and the technician was very efficient and friendly.

Did a pretty good job. Took great care not to ding my walls with the big hoses. Crew was very polite and courteous. The grout cleaning could definitely improve.

Just love how the carpets feel afterwards, no residue. Timely and courteous! Need I say more!

I thought the price was too high. The carpet - did not look as clean as I though it should. It is light carpet - so might be no one can make it look new - but for sure Zerorez did not. The technician pulled the machine against my kitchen bar and damaged some of the surface/paint on it. My husband did not notice until they left.
Just generally disappointed as my expectations were much higher.
Won't use you again nor would I recommend your service to any of my family/friends.

THE TECH YOU SENT UP FPRRGOT TO CLEAN ONE OF MY BEDROOMS. WHAT AND INCONVIENCE TO ME

Excellent service. Great results!!

Professionalism and supior job...no chemicals!!!

the serviceman Miguel he was very helpful

Still have some spots that I can see. Last time they were erased. Make sure drips from the equipment are cleaned off hard wood floors.

Some of the pet stains didn't come out even though we paid extra for pet stain spray. We had to get them out ourselves.

I had a very good first experience with zerorez. The service tech was on time, called before he arrived to give me notice that he was on his way and was very professional. My service tech was Jay and I would ask for him again by name. He was very polite and helpful and worked hard to make me happy with the results. The carpets were not only clean but came out out soft not stiff and crunchy like other cleaning services leave them. I would definitely recommend this service to friends.

the employee you sent to my home Jay Gonzalez very informative and very professional excellent job,very knowledgeable in his training and a hard worker we recommend him to anyone.

Kept me informed. Called me to ask about stains and gave options on how to treat vs results.

Excellent crew

The non chemical business model. I was very please with technician Eric Stoker. He did an exceptional job and made sure we were 100% satisfied with our carpet and tile before he left. He did an outstanding job and I will request him next time I schedule my service.

The service worker was very nice and competent and I appreciate that however the cost of your service was outrageous. The final cost was approximately $100.00 than the quoted approximate cost.

My carpets look great!

Nice staff, quick appts, carpets look great

I like the fact of no chemicals and my floor still gets clean.

Don't know how thay can have and give great service and have great professional tecksfrom the office to the job it's such a great and very reasonable pricethat's what America is about

Great service; responded quickly to sechedule last mintue move out carpet cleaning. Extremely friendly, professional & trust worthy.Highly recommend this company. It's not easy to have your house cleaned from another state. With 1 phone call, everything was taken care of..multiple follow up calls which was great!! Love this company & their amazing service. :0)

The technician was very informative and efficient. He walked me through the processes he would take and asked me to inspect along the way. I was concerned about the drying time, but found that the carpet dried quickly.

The man who came to clean the carpet was very nice and seemed to do a thorough job but my carpet looked basically the same. No stains were removed but he said he tried to get them out. The problem was the customer service when I called to ask about the 75 dollar off upholstery cleaning. I was told it would have had to be the same day as the service. Nobody told me that before I had the service. NOBODY. Not the original person I talked to when I scheduled the service, not the cleaning guy. When I told the customer service guy that, he said "Sorry the promotion wasn't fully explained to you." He was also rude when I tried to tell him I wasn't very happy with the service and seemed to be trying to get me off the phone. He was basically like, well those must have been "true stains" and we can't get those out. So I paid hundreds of dollars to have carpet that looks the same and got told too bad so sad when I tried to call about it. It is too late to fix it because I ended up ripping the carpet out and replacing it. I am very disappointed. The radio commercials on KLUV have you believing you can get almost anything out of carpet and that is absolutely not my experience.

The cleaning itself was excellent, but I really appreciated the professionalism and friendliness of the technicians that came out.

There is still a strong smell in my bedroom. I called to ask about getting someone back out to retreat it and was told a manager would call me the next day. I never received a call.

Professional and very good results. Thank u

Fast and do a good job

I left the guy to finish and let himself out. All was clean except for stains on living room rug. he charged me an outrageous price and I was not in a position to Email address removed I even had a loyalty reward letter and he didn't leave the steak coupon either.

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Too much upsaling. Cost more than $100 extra.

We decided not to even have you clean our carpets. The tech was more interested in how payment was going to be made and up selling like a used car salesman. When I said no he seemed very putoff and rude. I would highly suggest being honest and upfront with your