- Phone: (214) 372-5326
- Visit Website
based on 83496 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
i LIKE THE FACT THAT there are no chemicals used.
Very pleased with the first time that we used your services. This time there was a stain in the child's bedroom that we were told couldn't be removed which is very possible but there were a couple in master bedroom that were left and nothing was said about them. Looked as though they could have been removed.
1ST EVALUATION
The process which leaves little residue and your rep was AWESOME!! Great guy and detailed.
This cleaning was a re-do of one done a couple of weeks ago that I felt was not up to standards. I was amazed at what your technician got out of the carpet this time. He did an excellent job and the carpet was very clean when he finished. I would like to request the same man do my carpet the next time.
pet-friendly products
This was my second time to use Zerorez and I have also referred several friends to them. They do a great job and the technicians are always friendly, polite and professional. I'll be back!
Shawn Finley, Plano, TX
Everyone was very friendly and courteous and professional. AND the carpets looked wonderful.
Number one, your personnel are friendly, professional and KNOW THEIR BUSINESS! I have used your services in the past and been completely satisfied and certainly was not disappointed this time! I do not have the two gentlemen's names but would appreciate it if you could be sure that they are commended for there service, they certainly deserve it! They were what every service professional should be.
The carpet was cleaned to our satisfaction and the individual that performed the cleaning was nice and very accommodating. However, the price was out of sight and 3 times what the estimate was. I will never use Zerorez again.
green-friendly products that don't leave a smell or residue
prompt service
Dan Jackson, service tech, recently cleaned our air ducts and blower motor. He was very professional and explained everything he was going to do. We're very pleased with his service.
Friendly staff members and great products that don't have chemicals! Going green is in. Thanks
I felt the tech that came to clean this time was extremely quick. He was in & out in 30 min or less. He was very nice & personable but didn't pre-treat & just didn't seem to take the time that my last tech took to get my carpet cleaned.
you're service was performed exactly as promised
No chemical smell after service --- fantastic customer service interactions.
I like the fact that there are no chemicals being injected into my carpets, especially with dogs & a baby spending so much time on it.
I like that you do not use soap as part of your cleaning solution. The service man was very through and pleasant.
My carpet has never looked this good with other cleaning companys.
It worked really well on our carpets to remove everyday soil
The carpets took 2 days to dry.
I walked in on the tech going to the bathroom when I though he was cleaning the tile.
Tech left wet footprints that took up the wax on my wood floors.
No chemicals used
Please have someone call me, I need to talk about a problem. First name removed Phone number removed
The carpets look fabulous.
I do have a complaint
no chemical smell, leaves carpet feeling soft
It was a very quick process.
I have informed the customer service manager in Texas today 09.16.14,Please ask Ms.Luis
AWESOME clean floors - carpet and tile!!!! Our tile & grout has never looked better! Friendly, professional technician who handled our job!
Already told friends how awesome the service and results are! Thanks!
after agreeing upon a 8.30 start time i did not get a call to let me know they were coming i called at 8.30 to be told they were in a meeting and would be there before 11:00 the guys did show up at 10.45 ( very nice and courteous) up sold me the dog urin treatment now home smells worse than ever. I am now getting the carpet replaced I just have not had the time to call MR HOPKINS, but will do so tomorrow I told a friend of mine to use you befor and I was good thats why i called have already got you 2 more appointments befor today i feel like i wasted $185.00
Professional, courteous, on time
Very informative staff- even texted me before and after pictures
Got up the stains and everything smelled clean.