Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 85045 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   November 10, 2014 — Rated 10 out of 10 by V.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Everything.

Report a concern   November 10, 2014 — Rated 10 out of 10 by K.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service was great, carpet looks perfect.

Report a concern   November 10, 2014 — Rated 9 out of 10 by A.Q. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The company followed thru on time and date. No soap was an important thjing to me.

Report a concern   November 10, 2014 — Rated 9 out of 10 by J.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

show up on time.

Report a concern   November 10, 2014 — Rated 10 out of 10 by A.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The house smelled clean, but without a shampoo smell. Most of the visible stains were gone.

Report a concern   November 10, 2014 — Rated 10 out of 10 by Richard Sacy Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No residues or sticky feeling of the carpet when completed, it actually felt clean as well as looked clean.

Report a concern   November 10, 2014 — Rated 8 out of 10 by S.C. Zerorez Dallas/Ft. Worth
What could we do to improve?

I think you could be a little more upfront about your actual charges upfront. I ended up spending over $600 for 4 rooms and 2 sofas which I believe to be extremely expensive. Everything looked great but it was way more then what I thought I was going to pay. The initial price for the sofas was double the amount I paid, which makes me wonder what would have happened had I said yes to that price.

Report a concern   November 10, 2014 — Rated 10 out of 10 by K.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpet is clean, bright and fluffy. You did a great job! I had a neighbor call to ask about your service and I recommended it. Thanks!

Report a concern   November 10, 2014 — Rated 0 out of 10 by V.R. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

After the carpet guy clean the carpets it still did not look like the carpets have been cleaned they were still dirty and I was very dissatisfied because I paid $150 and my carpets are still dirty. It did not look like they had been cleaned at all.I am very dissatisfied with her company and will not use you again and will not recommend you to anyone.

Report a concern   November 10, 2014 — Rated 10 out of 10 by S.V. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great customer service

Report a concern   November 10, 2014 — Rated 10 out of 10 by J.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The gentleman was timely, tidy, and left the carpets clean. A week later the carpets are soft as advertised. Many thanks

Report a concern   November 10, 2014 — Rated 7 out of 10 by D.M. Zerorez Dallas/Ft. Worth
What could we do to improve?

Pricing

Report a concern   November 10, 2014 — Rated 10 out of 10 by Jessica Vidrik Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Friendly service, excellent results, green product (safe for my pets!)

Report a concern   November 10, 2014 — Rated 10 out of 10 by J.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The stains came up and the carpet looks great

Report a concern   November 10, 2014 — Rated 10 out of 10 by B.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The house smelled clean once the technician was completed. He was very friendy and very effecient.

Report a concern   November 10, 2014 — Rated 10 out of 10 by J.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The servicemen were friendly and helpful. The process was seamless - and well coordinated. He didn't try to oversell, and only offered products and services that would help me.

The rooms look and smell amazing. The pet treatment was fantastic.

Report a concern   November 10, 2014 — Rated 10 out of 10 by B.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Paul arrived and was clean and efficient.

Report a concern   November 10, 2014 — Rated 5 out of 10 by A.C. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The stains came back in two of the rooms. I was under the impression that it was going to be better

Report a concern   November 10, 2014 — Rated 10 out of 10 by M.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpet smells better - cleaner. Newer.

Report a concern   November 10, 2014 — Rated 10 out of 10 by Pamela Landrum Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very professional, great job and quick.

Report a concern   November 10, 2014 — Rated 6 out of 10 by C.L. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Well, after the carpet dried, I noticed some faint "yellow" spots that were not there before; not sure if it was something that was there I never noticed. However, overall, the spots that were the worse, the technicians were able to get them out.

Report a concern   November 10, 2014 — Rated 9 out of 10 by P.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Good service and drys quickly

Report a concern   November 10, 2014 — Rated 10 out of 10 by M.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The carpet stayed clean and spots did not return. No soap. :)

Report a concern   November 10, 2014 — Rated 9 out of 10 by I.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I loved it very very good and thank you

Report a concern   November 9, 2014 — Rated 10 out of 10 by A.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our carpet looked great after the service! All of the stains and issues we had were tended to and we have not seen a hint of anything since. We are very pleased and will definitely use your service again.

Report a concern   November 9, 2014 — Rated 10 out of 10 by A.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional. Do a great job!

Report a concern   November 9, 2014 — Rated 4 out of 10 by S.R. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I felt like I was told one thing before cleaning and then it changed after it was done. They also stretched our carpets and now they look horrible at the carpet/ tile line

Report a concern   November 9, 2014 — Rated 9 out of 10 by H.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our carpet looks great.

Report a concern   November 9, 2014 — Rated 10 out of 10 by L.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

He was knowledgeable and efficient. The tech showed up exactly on time. Fantastic results!

Report a concern   November 9, 2014 — Rated 10 out of 10 by Annette Gersh Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technicians were respectful, courteous and helpful. Provided full explanation of what they were going to do; inspected carpeting for problem areas so that they could be properly dealt with. I am very pleased with the result.


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