Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 85045 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   November 14, 2014 — Rated 10 out of 10 by A.Y. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

green tech

Report a concern   November 14, 2014 — Rated 10 out of 10 by Joseph Sartoris Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Joshua and Chris were very friendly and completely professional. They were on time and performed the work efficiently. It has been about a week since they were here, and none of the stains we had previously have shown back up. I could not have asked for a better result.

Report a concern   November 14, 2014 — Rated 10 out of 10 by K.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quick, efficient and courteous. No upselling.

Report a concern   November 14, 2014 — Rated 10 out of 10 by Linda Bell. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The carpet is old. We hope to replace it soon, but I wanted them to look better for the Holidays,if possible. The last few years I have used Dalworth and was not always satisfied.I heard about Zerorez on radio, 1080 and had thought about using your firm. I thought you made have been to expensive. I actually scheduled with Dalworth, and my husband listened to your commercial and he asked me to cancel Dalworth and schedule Zerorez. The carpet looks better than I hoped with the Zerorez cleaning. I am happy we changed.

Report a concern   November 14, 2014 — Rated 10 out of 10 by J.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Good workers and good results

Report a concern   November 14, 2014 — Rated 10 out of 10 by C.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent service rep. Very friendly, helpful, careful and courteous. Great job on the carpet

Report a concern   November 14, 2014 — Rated 10 out of 10 by L.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great techs and quality products

Report a concern   November 13, 2014 — Rated 10 out of 10 by M.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My carpet was very dirty, and it came out cleaner than I expected. I am very pleased.

Report a concern   November 13, 2014 — Rated 10 out of 10 by Brant Foushee Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Tech was very knowledgeable and explained very well the cleaning process and each of the additional treatments he performed.

Report a concern   November 13, 2014 — Rated 10 out of 10 by Vicki Zangara Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very professional and thorough cleaning! after one week, I am very satisfied. Will recommend to everyone. Justin did an excellent job. Thank you.

Report a concern   November 13, 2014 — Rated 10 out of 10 by T.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Not sticky, quick dry and really cleans! Always have had great guys that do the cleaning!

Report a concern   November 13, 2014 — Rated 10 out of 10 by M.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Jesus was very thorough and explained everything very well. I also like that my carpet looks brand new.

Report a concern   November 13, 2014 — Rated 9 out of 10 by T.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Punctuality-

Report a concern   November 13, 2014 — Rated 10 out of 10 by Nancy Kemp Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very professional, did a great on my carpet and he work very diligently and hard worker.

Report a concern   November 13, 2014 — Rated 10 out of 10 by D.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The spots that had been bothering us were removed, much to our amazement. The service man was efficient and careful which we appreciated.

Report a concern   November 13, 2014 — Rated 10 out of 10 by S.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Shawn was very good and pleasant. The product seemed to work well.

Report a concern   November 13, 2014 — Rated 10 out of 10 by E.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Safe, quick , easy

Report a concern   November 13, 2014 — Rated 10 out of 10 by M.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

On time and a job well done.

Report a concern   November 13, 2014 — Rated 9 out of 10 by T.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The explanation of your services given by your tech

Report a concern   November 13, 2014 — Rated 10 out of 10 by Calvert Collins-Bratton Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Charles was very helpful and knowledgeable about the product and service. We appreciated how much time he spent with us and would certainly use Zerorez again.

Report a concern   November 13, 2014 — Rated 10 out of 10 by A.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The carpet is completely clean and odor-free. The technician was professional and thorough. I will use zerorez again.

Report a concern   November 13, 2014 — Rated 10 out of 10 by B.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician was very efficient. He did not have the correct tools to remove some paint spots. Carpet was left much improved since it was very dirty with old pet stains and current pet hair. I would have expected a Fuller Gift Card. I will definitely call you guys again. Thanks, First name removed Fitch

Report a concern   November 13, 2014 — Rated 10 out of 10 by Lee Horton Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like the communication from when I scheduled the service as to when I received the phone call when the gentleman were on their way. Both gentleman were courteous and informative.

Report a concern   November 13, 2014 — Rated 10 out of 10 by E.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My carpet looks great!!

Report a concern   November 13, 2014 — Rated 10 out of 10 by M.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Good job. no smell.

Report a concern   November 13, 2014 — Rated 10 out of 10 by C.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

no chemicals

friendly and courteous

Report a concern   November 13, 2014 — Rated 10 out of 10 by Philip Tiemann Zerorez Dallas/Ft. Worth
What do you like about our products and services?

First, I had to reschedule which was easy then I needed it moved earlier in day ON the day of service, & it was easy. Second, Caesar worked with me to accomplish my goals within the budgeted amount. Last, Frank & Patti Reda (KLTY morning show, Frank Reed) are personal friends of mine. I used to work for Patti at The Shepherd's Guide many years ago. They don't know I called & asked for the "KLTY Frank & Starline Special" so I could see for myself if it was as promoted. It was. (you have permission to edit this response to better fit any promotional needs, Philip Tiemann, Hurst TX)

Report a concern   November 13, 2014 — Rated 9 out of 10 by S.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

AJ was wonderful and very knowledgeable. Our tile looks like new!

Report a concern   November 13, 2014 — Rated 5 out of 10 by M.A.G. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The end results were fine and were comparable with what we have achieved with previous companies, however, the carpet was very wet for over 24 hours and the cost was substantially higher than other companies we have used.

Report a concern   November 13, 2014 — Rated 10 out of 10 by C.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent job by our technician!!!


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