Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83496 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   September 13, 2014 — Rated 10 out of 10 by L.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Luke was very professional and thorough.

Report a concern   September 13, 2014 — Rated 10 out of 10 by James Turner. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The service man was on time and polite. The job he did was much better than I expected. My carpet is old and I didn't know how it would clean up.

Report a concern   September 13, 2014 — Rated 9 out of 10 by Mike Dyson Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The professional and polite service

Report a concern   September 13, 2014 — Rated 7 out of 10 by D.A.S.D. Zerorez Dallas/Ft. Worth
What could we do to improve?

I really don't know.

Report a concern   September 13, 2014 — Rated 9 out of 10 by T.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very professional service call. Did the best they could with the carpet.

Report a concern   September 13, 2014 — Rated 10 out of 10 by Julius Bejsovec Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It is a great value and quality.

Report a concern   September 13, 2014 — Rated 10 out of 10 by Debbie Martin Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Does a great job on those annoying spills and spots.

Report a concern   September 13, 2014 — Rated 10 out of 10 by K.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Zerorez made my carpets look close to new. My carpet were in real bad shape, and I was surprised how clean zerorez got the. The technician was very good and through. He was on time.I also liked the fact that zerorez did not use any soap in there cleaning. I will definitely use again.

Report a concern   September 13, 2014 — Rated 7 out of 10 by J.L. Zerorez Dallas/Ft. Worth
What could we do to improve?

It was very Quick but I really did not see any change on the free tile clean.. It really look the same. Tech was nice he had some problems with the equipment which i helped him with. Overall carpet looks great.

Report a concern   September 13, 2014 — Rated 8 out of 10 by D.M. Zerorez Dallas/Ft. Worth
What could we do to improve?

First two trucks dispatched were not functioning properly.The third truck finally arrived and the work was completed. Check equipment and its condition before send out on a job.

Report a concern   September 12, 2014 — Rated 10 out of 10 by R.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Kyle was awesome, very professional

Report a concern   September 12, 2014 — Rated 10 out of 10 by J.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

You said you would get the stains out and you did. We had a coupon and you honored it, you didn't try to up the price or scam us in any way, like so many companies do now a days. To me the most important thing you did was have a good fair price and provided a quality service that I can be satisfied with recommending you to other friends, family and customers of mine.

Report a concern   September 12, 2014 — Rated 10 out of 10 by P.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The people and how quick they were. Also was able to get an appt in 24 hes

Report a concern   September 12, 2014 — Rated 10 out of 10 by A.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Prompt and good job

Report a concern   September 12, 2014 — Rated 10 out of 10 by Connie Zelling Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Everything adn my house always smells so clean when they are done.

Report a concern   September 12, 2014 — Rated 9 out of 10 by Diane Rucker Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Easy to schedule a cleaning.

Report a concern   September 12, 2014 — Rated 10 out of 10 by B.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I chose you because of your cleanin method.
The technician that came (Patrick?) was efficient, courteous and did a great job.

Report a concern   September 12, 2014 — Rated 0 out of 10 by P.S. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The serviceman tried to sell me a $450 fee to clean one room. When I explained to him that I could not afford that he was put off and eventually came down to $175. He did a shoddy job I still have stains on my carpet. I'm always hearing on the radio what a great job this co
Company does and how it made people's carpets look new without breaking the bank. What a big fat lie!

Report a concern   September 12, 2014 — Rated 3 out of 10 by U.C. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I paid expensive cleaning on my couches and carpet to remove cat urine odor but the urine odor is still there. I don't see that you do anything different from other carpet cleaning company. Also, I support to receive the Estilo Gaucho Brazilian Steakhouse Gift Card after 3 days of service rendered. I will have not receive anything. What is the deal?

Report a concern   September 12, 2014 — Rated 10 out of 10 by Angela Wolf Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Personal service and the great job!

Report a concern   September 12, 2014 — Rated 10 out of 10 by G.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I need to get rid of all allergens

Report a concern   September 12, 2014 — Rated 10 out of 10 by K.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Clean carpet and friendly staff.

Report a concern   September 12, 2014 — Rated 10 out of 10 by P.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Ecologically safe.

Report a concern   September 12, 2014 — Rated 10 out of 10 by Dana Fairbanks Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great job and went out of your way to get the carpets really clean

Report a concern   September 12, 2014 — Rated 10 out of 10 by L.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

yes, excellent job and no perfume smell left behind

Report a concern   September 12, 2014 — Rated 10 out of 10 by A.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quick drying and pretty safe compared to other cleaning chemicals

Report a concern   September 12, 2014 — Rated 10 out of 10 by J.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

7 yr old carpets that had never been cleaned, now look almost new.
Luke was very professional and gave a very favorable reprensentation of the Co.

Report a concern   September 12, 2014 — Rated 10 out of 10 by B.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Smells great. Great customer service.

Report a concern   September 12, 2014 — Rated 8 out of 10 by L.F. Zerorez Dallas/Ft. Worth
What could we do to improve?

Nothing, I was very pleased with the service.

Report a concern   September 12, 2014 — Rated 10 out of 10 by J.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Experienced technicians...clean,fresh non-chemical formula for clean carpets...


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