Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83500 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   October 16, 2014 — Rated 10 out of 10 by C.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

it feels so clean

Report a concern   October 16, 2014 — Rated 10 out of 10 by F.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quick, efficient, effective

Report a concern   October 16, 2014 — Rated 7 out of 10 by C.M. Zerorez Dallas/Ft. Worth
What could we do to improve?

There is a spot now in our dining room that wasn't there prior to the cleaning. Would like for someone to come look at it maybe next week, as we have a house full this weekend.

Thanks,

Report a concern   October 16, 2014 — Rated 10 out of 10 by B.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No chemical use.

Report a concern   October 16, 2014 — Rated 10 out of 10 by P.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The service representative (Jay Gonzalez) was outstanding. He carefully looked over the stains and called for additional information to his manager. When the cleaning was completed the carpeting looked almost new. Thank you for a job well done.

Report a concern   October 16, 2014 — Rated 10 out of 10 by D.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The service technician was fantastic. He was personable and yet focused. The carpet and tile look like new. I will see you again next year.

Report a concern   October 16, 2014 — Rated 7 out of 10 by C.G. Zerorez Dallas/Ft. Worth
What could we do to improve?

If the rating was just about your product and service man, Fabian, I would give you a 10! Unfortunately, I did have a small problem with booking the call. You sent me an email with a returning customer special. I reserved a time through the email you sent, but after a week, I had to call the office. I explained this to the person taking the appointment, but he didn't seemed concerned or apologetic.

Report a concern   October 16, 2014 — Rated 10 out of 10 by Augie Gardino Zerorez Dallas/Ft. Worth
What do you like about our products and services?

THE WORKMANSHIP IS GOOD AND THE TECH'S APPEAR TO BE DEDICATED TO DOING A GOOD JOB. I HAVE USED YOU IN MY HOME AND THIS WAS THE 1ST TIME, IN A RENTAL APARTMENT. SOME STRETCHING WAS DONE, AND THE RESULTS WERE GOOD, BUT, THE FEE, FOR THE TIME SPENT DOING THE WORK, WAS A BIT HIGH, BUT NOT OUTRAGIOUS. THE CLEANING PROCESS APPEARED TO BE GOOD, BUT, WAS RUSHED TOWARDS THE END, PERHAPS IT DIDN'T NEED MORE TIME THAN IT TOOK, IT WAS NOT VERY SOILED, AND IT IS A DARK COLOR, SO, NOT EASY TO SEE HOW WELL IT WAS CLEANED. JUST SOME THOUGHTS, BUT, I AM HAPPY WITH THE JOB. THE TECH DID A GOOD JOB...THANKS

Report a concern   October 15, 2014 — Rated 10 out of 10 by C.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

non chemical , very efficient and quality job performed

Report a concern   October 15, 2014 — Rated 10 out of 10 by J.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No soap. And friendly em

Report a concern   October 15, 2014 — Rated 6 out of 10 by T.F. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Several spots are still on the carpet in both rooms. Need to come back and correct.

Report a concern   October 15, 2014 — Rated 9 out of 10 by J.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The employees were professional, flexible, and attentive to our needs.

Report a concern   October 15, 2014 — Rated 10 out of 10 by S.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like the fact that the technician was very knowledgeable and explained everything to me

Report a concern   October 15, 2014 — Rated 10 out of 10 by Lisa Aceves Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Seems like the process removed all dirt and left carpets looking new

Report a concern   October 15, 2014 — Rated 10 out of 10 by Chuck Wright; Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Price and service were excellent.

Report a concern   October 15, 2014 — Rated 10 out of 10 by G.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your service is very good and I appreciate it

Report a concern   October 15, 2014 — Rated 4 out of 10 by V.A.A.W. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Carpet cleaning was ok not special. We sent our oriental rug to be cleaned. It took four weeks. The technician told us they would touch up the color. That wasn't done. We sent the rug back yesterday for that. We'll see if that is done.

Report a concern   October 15, 2014 — Rated 10 out of 10 by T.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Like no soaps, chemicals being use. The man who clean our carpets was great really a nice guy. And no after smells.

Report a concern   October 15, 2014 — Rated 10 out of 10 by S.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service tech!

Report a concern   October 15, 2014 — Rated 10 out of 10 by M.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The cleaning removed spots that we couldn't get out previously, and the carpet looked better than it has in years.

Report a concern   October 15, 2014 — Rated 10 out of 10 by M.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpet looks great at the moment. Waiting to see if stains come back.

Report a concern   October 15, 2014 — Rated 10 out of 10 by E.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Justin - our service provider. Went the extra mile. On time and courteous.

Report a concern   October 15, 2014 — Rated 10 out of 10 by J.A.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Trevor was courteous, effective, and wanted us to be happy with his service. I liked that the products used are green, and there was no 'weird' feel to the carpet after the service. Our carpet is clean, and the traffic areas are much improved - the carpet is not so packed down in those areas

Report a concern   October 15, 2014 — Rated 10 out of 10 by Leon Roddy Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The complete cleaning process. my carpets are so clean I want to sleep on the floor/

Report a concern   October 15, 2014 — Rated 9 out of 10 by J.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No chemicals/ soaps used that cause more dirt!

Report a concern   October 15, 2014 — Rated 5 out of 10 by C.M. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Great service, nice guy. Got rescheduled on the night of the day of scheduled service to a few days later between 11 - 2 after moving all the furniture, and then when the rescheduled date came around nobody showed up. I called and somebody managed to come that night. Wife stayed home all day waiting. I really need an A/C cleaning. Can't afford the $350, would love a discount.

Report a concern   October 15, 2014 — Rated 10 out of 10 by Andy Clymer Zerorez Dallas/Ft. Worth
What do you like about our products and services?

they work

Report a concern   October 15, 2014 — Rated 10 out of 10 by R.M.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

very good job on old carpets. Miguel was especially proficient at his job.

Report a concern   October 15, 2014 — Rated 10 out of 10 by J.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The Gentleman that came out was very nice and knowlegeable. Almost all stains came out and I like the fact that you use green products. Its better for my pets and myself.

Report a concern   October 15, 2014 — Rated 10 out of 10 by M.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional, exceeded my need, did a great job.


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