Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 85467 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   December 31, 2014 — Rated 10 out of 10 by Ryan Mauldin Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your techs do a great job. Jesus did a wonderful job. He took the time to explain the process and answer all. My questions.

Report a concern   December 31, 2014 — Rated 9 out of 10 by K.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very courteous worker. Carpet looks great!

Report a concern   December 31, 2014 — Rated 10 out of 10 by Constance Quagliano Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Both are top notch

Report a concern   December 31, 2014 — Rated 9 out of 10 by R.D.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It seemed to get most of the dirt out of the carpet although I wasn't too happy about a smell that developed a few hours later while the carpet was drying. It has gone away but since the carpet cleaning, my wife has been coughing. She has never had a cough that I can recall.

Report a concern   December 31, 2014 — Rated 9 out of 10 by Laura .Mills Zerorez Dallas/Ft. Worth
What do you like about our products and services?

its a clean and healthy process with great results

Report a concern   December 30, 2014 — Rated 10 out of 10 by D.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My carpet and furniture looked great!

Report a concern   December 30, 2014 — Rated 10 out of 10 by A.O. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Made a worn out carpet look good. Great technician and was very friendly.

Report a concern   December 30, 2014 — Rated 10 out of 10 by W.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quick; clean; GREAT CUSTOMER SERVICE BY JUSTIN!

Report a concern   December 30, 2014 — Rated 10 out of 10 by C.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our technician, Austin, was very friendly and did an outstanding job.

Report a concern   December 30, 2014 — Rated 10 out of 10 by Amy Bennos Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our carpets were extremely clean when the tech finished. He was able to get every single stain out. We are very pleased and will be using them again! We would highly recommend them to anyone.

Report a concern   December 30, 2014 — Rated 10 out of 10 by K.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technicians always do such a good job and are always so accommodating . My carpet looks so clean. I did have one concern. As a repeat customer I was supposed to get some grout cleaned. After the technician cleaned a small area, we decided it did not look any different than the grout that had not been cleaned. I was charged $1.25 for the grout that he cleaned. I did not even get the rest of the grout cleaned so I was puzzled why I was charged $1.25. I also think when the grout cleaning didn't work for me, I should have been offered something else like your coupon offers (upholstery cleaned or another room). I was just a little disappointed. I have used you many times.

Report a concern   December 30, 2014 — Rated 10 out of 10 by M.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The fluffer pulled stuff up my vacuum left behind and it was not an extra charge

Report a concern   December 30, 2014 — Rated 10 out of 10 by G.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Concept of buisness. Great employee who services our home.

Report a concern   December 30, 2014 — Rated 10 out of 10 by M.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The representative who came to the house was professional and helpful. Carpets look great.

Report a concern   December 30, 2014 — Rated 10 out of 10 by K.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Luis was the best. He explained a number of things to me that I simply did not know about in my home.

Report a concern   December 30, 2014 — Rated 9 out of 10 by L.O. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The carpets looks much cleaner

Report a concern   December 30, 2014 — Rated 10 out of 10 by R.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

cleanliness of carpet

Report a concern   December 30, 2014 — Rated 7 out of 10 by B.G. Zerorez Dallas/Ft. Worth
What could we do to improve?

Information that I was given about delivery was very messed up. I did receive it and it looked good.

Report a concern   December 30, 2014 — Rated 9 out of 10 by S.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

lack of chemicals and soaps

Report a concern   December 30, 2014 — Rated 10 out of 10 by A.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Overall, I was pleased with the outcome of the service.

Report a concern   December 30, 2014 — Rated 10 out of 10 by N.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Chris was absolutely professional, courteous, and a perfectionist. We were extremely pleased with how our carpet looked and we love that there was no chemical residues since we have a crawling little man still. Highly recommend Zerorez and Chris.

Report a concern   December 30, 2014 — Rated 7 out of 10 by V.A. Zerorez Dallas/Ft. Worth
What could we do to improve?

I didn't want to walk on the freshly cleaned carpet so I didn't notice until after he was gone that one of the areas I showed him still looked like it needed to be cleaned.

Report a concern   December 30, 2014 — Rated 10 out of 10 by L.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They did a great job. I had the 4 room $99 (+$10 fuel charge..?) I had an old dog and puppy that caused some problems this year. And tech had a deep penatrating pet solution that eliminated pet smell and most of stains. Looks and smells 1000% better. Will help limp this carpet along one more year!! The pet treatment and additional deod. Made cost about $300...a little more than hoping to spend, but worth it with the 2 kiddo bedrooms cleaned thrown in for "free".

Report a concern   December 30, 2014 — Rated 9 out of 10 by T.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician was friendly, professional, and knowledgeable about the process. Process left a clean smell; carpet felt good; it was nice to know there were no chemicals or perfumes used

Report a concern   December 29, 2014 — Rated 8 out of 10 by C.A.S.S. Zerorez Dallas/Ft. Worth
What could we do to improve?

Everything was fine

Report a concern   December 29, 2014 — Rated 6 out of 10 by M.A. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The topical used on my rugs to help with pet odor lasted less than 12 hours. We will likely have to go ahead and replace our rug after spending a good chunk of money trying to clean it

Report a concern   December 29, 2014 — Rated 10 out of 10 by J.Y. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No smell and from what I can tell no residue

Report a concern   December 29, 2014 — Rated 10 out of 10 by J.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service man was effective. Did not waste time and he was friendly.

Report a concern   December 29, 2014 — Rated 9 out of 10 by R.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The service was fabulous and I was pleased with final outcome of my carpets.

Report a concern   December 29, 2014 — Rated 9 out of 10 by D.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The worker we had to help serve us, was friendly, hard working, willing to redo areas and polite. He cleaned our grout and did a great job!


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