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based on 84608 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Carlos and Chris did a FANTASTIC job on my carpets. Very professional and nice and worked quickly. I will definitely request them again. GREAT JOB!
The stains don't come back for at least 8 months.
good cleaning
My carpets are very clean
Customer Service was excellent. The guys who arrived at my home were very friendly, professional and quick. And the results were just what they promised.
The service was prompt and friendly. My carpets look great.
On time and cleaned our carpets
Service was fast and friendly!
Jaime arrived within minutes of the appointed time and finished the job competently and promptly.
Thanks,
Name removed
I was charged $40$ extra for 1 dog pee stain in one room and $40 extra for another room with multiple dog pee stains. Why is one stain the same price as multiple? Felt a little ripped off about that. Spent over $200 on two tiny bedrooms mostly filled with furniture. Took 20 minutes. That's too expensive.
EVERYTHING!!!!!
on a scale of 1-10 you guys are a 12. based on my experience
Our guys were on time, friendly, and professional. The cleaning was excellent and the carpet looks and smells great.
I was surprised at the extra fees for pet stains, and would have probably been better mentally prepared if I knew in advance. A disclosure if you will... *pet stains extra.
I like how Zerorez cleans my carpets and the service techs have always been courteous, knowledgeable and thorough.
My only complaint is that I get scheduled so late in the day that I cannot have all my rooms cleaned as I originally wished and only had 2 cleaned this last time.
Gets the carpets very clean (even spots). Service is always good.
This was by far the best Company we have ever used!!!!!!!! The technician, Ricardo, was very professional and very thorough. He cleaned our tile in the entire house and the tile looks amazing. I was so happy that he was the same technician that returned the next day to clean our tile. He cleaned our carpets Perfectly, removing stains, etc. I have never had a company seriously take their time cleaning our 7 areas. The past companies we've used, were always in and out in like 30 minutes, leaving our carpets uncleaned and wet for hours. We will forever be a Zerorez customer and will request Ricardo every time!!!
Carpets are very clean, friendly and professional techs.
The floor tile looks better than new and duct cleaning has freshened air coming out of our vent.
green products
Very friendly/nice service guy. Eager to see how long the cleaning lasts. Am happy to remove the other cleaning agents/soap, etc. from our carpet.
No soap left in the carpets. Thorough and professional.
THE GUY YOU SENT OUT WASNT GETTING THE CARPET CLEAN HE SAID THE CARPET WAS OLD WITCH IT WASNT COME TO FIND OUT HES SPRAYER WAS STOPPED UP THEN HE ASK ME FOR MY TOOLS TO FIX IT THEN I WAS PUTTING THE FURINTURE BACK HE DIDNT MOVE THE STUFF THAT WE ASK HIM TO DO SO IT LEFT A SPOT WHERE IT WASNT CLEANED.THERE IS SPOTS IN THE DOOR WAY THAT ARE STILL WET AND ITS BEEN 2 DAYS SINCE THIS WAS CLEANED.ITS LEFT A OILY FLIM ON THE WOOD FLOOR AND IT IS SLICK ANYTIME IVE HAD YALL OUT THERE IT WAS NEVER A PROBLEM LIKE THIS.
My carpet looks brand new after zerorez! Techs provide excellent customer service!
Your rep was wonderful. He was punctual, and very considerate. My carpets look wonderful. We used you before.....will use you again.
Candy Last name removed
When I have had my carpets cleaned before there is always hair balls, or fuzz balls left all over, especially by the baseboards; there was nothing like that left after Zerorez. The carpets were so clean through out.
The gentleman that did my carpets was very professional, did a wonderful job, and did it fast! More importantly to me was that he was able to remove the smell of cat urine in a bedroom that I had tried cleaning with other companies before. Joe removed that awful smell and I am so pleased and happy!! Thank You Joe!
The carpets dried fast, and there is a nice smell that remains at least a day after it has been dried. I liked that!!
The patented process and Kyle - he was EXCELLENT - I will ask for him evervy Time - Baraba was also very polite and knowledgeable as well!
Dries quickly. Carpets look like new in very little time.
Needed carpets cleaned sooner than originally scheduled, they were able to accommodate me.
Great service and work is done quickly by a considerate technician
My carpeting is quite old & I have raised kids & had pets. After zerorez cleans it, it looks very fresh and is really soft on bare feet.