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based on 83500 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The men were ON TIME, efficient, professional, and friendly. My carpets look great!
The cleaning of the carpets made them look brand new.
They over charged and didn't use my coupon. Your appoinment people need to discuss the extras that thwy are going to want to add on when they get their.
Technician was great. Came on time, did a good job.
Fast and quick service, technician was very courteous and properly dress for the service.
Zerorez does a very good job cleaning carpets. This time it was a hassle because the carpet wasn't cleaned properly the first time and had to be done again. This came at a time when I was expecting company. When Zerorez did come back, and it was the very same day I called, they did a very good job.
Fabian did an outstanding job on my carpet
no chemicals; good technician.
Fast, efficient and safe.
very good service
Have correct quote printed prior to appointment
I have always had a good experience with your company. This time the service was exceptional. The technician worked very hard and did a wonderful job. I am sorry that I have forgotten his name. It may have been Rich.
Everything was fantastic.
Crew called and said they could come out early which was great. Friendly and did their job quickly and thoroughly. Carpet looks great.
Did not show up or call on appointment day.
Tile in the kitchen was cleaned, but looks the same. Certain areas seem darker than before, seems like the seal did not dry and still looks wet. Two different Techs came out, but looks the same. Last Tech said a manager was going to contact me...still waiting.
You do a great job, are friendly, & leave my home clean & fresh!
Technician was great The only problem was that my carpets were to saturated with water and were still wet the next morning!
let your customers set time that you come
This is the second time I have used Zeroez and I was pleased again with the results. Carpet looks brighter and clean. They did a very thourough job, he didn't just run through it as fast as they could.
natural prompt professional
I liked the professionalism of the men who came to the house. They were very respectful and personable. They also got all the stains out but paint!
Very nice man, Fabian, who was my technician.
Courteous service
It was quick, quiet, and got the job done without disturbing our every day lives.
The carpet was fine, but I was not empressed with the cleaning of my tile. There was clearly about two inches around the perimeter that wasn't cleaned. I mean seems like you guys should have an attachement that gets those areas. And not to mention behind the toilets, that's the worst part.
green products used - operators very professional - job done on time - as promised.
Beautiful job. Nice serviceman.
it seemed to really clean our carpet and tile. I never had my tile professionally cleaned before and it really turned out nice.
The Zerorez process works extremely well and does not leave residue in the carpet. Justin Watts is the person who has been our service person and he does a very efficient and excellent job.