Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83501 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   October 27, 2014 — Rated 10 out of 10 by K.O. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Courteous professionals. They explained exactly what they were going to do and then they did a great job.

Report a concern   October 27, 2014 — Rated 10 out of 10 by D.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No odor of chemicals, good service and clean work. Good Technecian.

Report a concern   October 27, 2014 — Rated 10 out of 10 by Garwin Freeze Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service, Paul was awesome

Report a concern   October 26, 2014 — Rated 10 out of 10 by Lamonte Brown Zerorez Dallas/Ft. Worth
What do you like about our products and services?

You have friendly service, reasonable prices and awesome results. My floors haven't looked this good in years!

Report a concern   October 26, 2014 — Rated 10 out of 10 by J.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Organized, professional, fast, no soap.

Report a concern   October 26, 2014 — Rated 9 out of 10 by J.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

That the products you use should not leave a dirt attracting residue in the carpet.
The tech was very professional.

Report a concern   October 26, 2014 — Rated 9 out of 10 by Chris Ingstrum Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Best type of technology/method of carpet cleaning.

Report a concern   October 26, 2014 — Rated 10 out of 10 by Carlene Wilson Zerorez Dallas/Ft. Worth
What do you like about our products and services?

no chemicals in the cleaning process. Very knowledgeable cleaning professionals.

Report a concern   October 26, 2014 — Rated 9 out of 10 by D.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Good service and good outcome.

Report a concern   October 26, 2014 — Rated 10 out of 10 by A.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

You got the spots out very well in the carpet. The technician explained all about the cleaning product.

Report a concern   October 26, 2014 — Rated 10 out of 10 by B.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Zero residue and effective cleaning. Drying time estimate is a little underestimated as it takes considerably longer to dry than told.

Report a concern   October 26, 2014 — Rated 9 out of 10 by V.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I love how clean the carpets look when they leave!

Report a concern   October 26, 2014 — Rated 7 out of 10 by G.G. Zerorez Dallas/Ft. Worth
What could we do to improve?

Full disclosure of pricing prior to the appointment.

Report a concern   October 26, 2014 — Rated 9 out of 10 by C.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

attention to detail and customer communication

Report a concern   October 26, 2014 — Rated 10 out of 10 by C.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Always great technicians and results.

Report a concern   October 26, 2014 — Rated 10 out of 10 by L.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Thanks to AJ for making it right

Report a concern   October 26, 2014 — Rated 10 out of 10 by B.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

First - the service technician was very knowledgeable and took time to explain things- second- it is eco-friendly.

Report a concern   October 26, 2014 — Rated 10 out of 10 by S.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

So far so good-Justin was very professional and did a great job!

Report a concern   October 26, 2014 — Rated 10 out of 10 by S.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Stays cleaner lomger than other methods

Report a concern   October 26, 2014 — Rated 10 out of 10 by S.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your crew is professional. Your products are safer and the carpets stay clean longer.

Report a concern   October 26, 2014 — Rated 10 out of 10 by M.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Joe and his partner were very professional and informative. Want them back the next time

Report a concern   October 26, 2014 — Rated 10 out of 10 by A.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Arrived early! Very professional. Offered a test to see if I needed additional services. Quick. Easy. Got an appointment easily in an em regency situation.

Report a concern   October 26, 2014 — Rated 10 out of 10 by Kathryn O'Neal Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional friendly staff and great product

Report a concern   October 26, 2014 — Rated 10 out of 10 by Ruth Ellis Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Kick and easy, and the carpet dries very fast, and looks almost like new. The service technician who did our carpet was very friendly, courteous, and a pleasure to work with.

We would highly recommend him and your service. He was on time, and very efficient.

Report a concern   October 26, 2014 — Rated 10 out of 10 by T.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We liked process and the fact there were no chemicals. William was very good and personable. This is the first time we have had our new carpet cleaned and I did have a couple of concerns. Not knowing how your proces is suppose to work, I was surprised at the speed in which the task was done.....based on my home cleaning, I guess I would have expected William to have gone slower. I did not feel my baseboards should have been hit so much but did not seem to be any marks from it. We had been told it would dry in 2-3 hours but actually took over 7 and this was with numerous fans and the air cranked down to 68 as suggested. Overall, we were very pleased and the main stain we had was taken out.

Thank you.

Report a concern   October 26, 2014 — Rated 10 out of 10 by B.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpets looked nice and clean! Appreciate the fact you don't use chemicals to clean carpet! Thank you!

Report a concern   October 26, 2014 — Rated 10 out of 10 by A.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Customer service and customer support.

Report a concern   October 26, 2014 — Rated 10 out of 10 by M.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Left the capets looking very soft, fresh and clean. Associate was on time and did a thorough job.

Report a concern   October 26, 2014 — Rated 10 out of 10 by J.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

no chemicals and residue.

Report a concern   October 26, 2014 — Rated 10 out of 10 by R.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The staff were very friendly and professional.


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