Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83501 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   October 29, 2014 — Rated 10 out of 10 by E.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Leaves the carpet clean and it lasts

Report a concern   October 29, 2014 — Rated 6 out of 10 by J.M. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

While my carpets looked practically brand new while the carpets were wet, unfortunately once they dried, I discovered that I could still see several stains / spots. This was particularly disheartening given that I paid extra for stain removal and topical pet treatment. I would appreciate it if you could come back out and clean them again, perhaps with more focused attention, and without any additional charges to me.

Report a concern   October 29, 2014 — Rated 8 out of 10 by S.F. Zerorez Dallas/Ft. Worth
What could we do to improve?

My carpet was really wet and some spots were still damp the next morning.

Report a concern   October 29, 2014 — Rated 0 out of 10 by R.W. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

My rugs after they where cleaned do not lie flat on the floor. I have called for different times and keep getting the run around. A man came out to look and took pictures and said he would have someone call me the next day, that never happened. I called again today and the woman said someone will call me tomorrow. I have no idea how they will fix my rugs.

Report a concern   October 29, 2014 — Rated 10 out of 10 by C.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Chemical free cleaning. The quality of your work. Your commitment to satisfy your customers.

Report a concern   October 29, 2014 — Rated 10 out of 10 by S.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The service was EXCELLENT! Austin did such a great job on our carpets.

Report a concern   October 29, 2014 — Rated 8 out of 10 by J.B. Zerorez Dallas/Ft. Worth
What could we do to improve?

Maybe a little less expensive but I'm pretty happy with results. Possibly a couple of the spots where stretching was done didn't come out but the tech said it would continue to shrink for a couple of days so I won't know for sure for a couple more days.

Report a concern   October 29, 2014 — Rated 10 out of 10 by R.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

More natural than others

Report a concern   October 29, 2014 — Rated 9 out of 10 by J.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpets cleaned up very nicely

Report a concern   October 29, 2014 — Rated 10 out of 10 by R.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Green products. Customer service is excellent! The technician knew exactly how to use the products machinery and an outatanding personality.

Report a concern   October 29, 2014 — Rated 9 out of 10 by V.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The carpets come out clean. I

Report a concern   October 29, 2014 — Rated 10 out of 10 by J.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Zero residue left behind and First name removed not only did an excellent job but he was very friendly and personable.

Report a concern   October 29, 2014 — Rated 3 out of 10 by G.H. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Did not get my 10% loyalty discount, did not get my special offer coupon for a Brazilian style steak house and you changed your delivery window twice

Report a concern   October 29, 2014 — Rated 1 out of 10 by L.V. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I told the guy the reason I wanted the carpets cleans was to get rid of the pet oder in the carpet for the homes previous owner. The carpet still smells the same today.

Report a concern   October 29, 2014 — Rated 9 out of 10 by D.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The gentleman did a great job!!

Report a concern   October 29, 2014 — Rated 10 out of 10 by Susan Icard Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quality and care provided by Technician: Regan Walker. My carpets were fresh and cleaned and the tile looked brand new! Thank you, Regan !

Report a concern   October 29, 2014 — Rated 10 out of 10 by N.J.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Joseph was amazing. He made a total assessment and explained his recommendations---then did an incredible job. He was thorough and finished must faster than I expected. He did our kitchen tile and the difference as stunning. The carpets were immaculate when he finished---a big job since we had added a puppy to our family last year. When he left, there was no mess and only clean floors.

Thank you to Joseph and Zerorez---this service is why I call you.

Report a concern   October 29, 2014 — Rated 10 out of 10 by P.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quick, efficient, and no chemicals. Your technician Jamie was friendly and professional. My carpet is so soft when it is dry. Thank you for such quality service.

Report a concern   October 29, 2014 — Rated 10 out of 10 by G.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional job by professional people. Carpets look great.

Report a concern   October 29, 2014 — Rated 10 out of 10 by Robin Wilson, Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The carpet looks brand new! Ron was on time and was wonderful at explaining the process and I could not be happier with the result!

Report a concern   October 29, 2014 — Rated 10 out of 10 by M.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I love your products and service. As I have told you in the past I once owned a Primrose Private Preschool. I used the services of many different companies before I heard a commercial on the radio about Zerorez. Your company cleaned my carpet and removed stains no other business could get out. I was sold from that time on. I have sold that business and now I am using your services at my home. Your technician who came was awesome I will be using your company from now on. Thank you.

Report a concern   October 29, 2014 — Rated 10 out of 10 by Robin and Tom Greene Zerorez Dallas/Ft. Worth
What do you like about our products and services?

You just use hot water, no detergents

Report a concern   October 29, 2014 — Rated 10 out of 10 by L.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

the product is exceptional. the staff is excellent.

Report a concern   October 29, 2014 — Rated 10 out of 10 by A.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No chemicals, easy to schedule

Report a concern   October 29, 2014 — Rated 5 out of 10 by J.Z. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

first time I used you the Fullers gift card was never presented. Second time, the tile was not cleaned. I wanted to see how it looked and then have all the tile done. Also, the estimate of $210 grew to over $400 - including charging me $60 for a hallway that in square feet was less than any room that was done for $29.99 and another $60 to clean an 8 x 10 rug. Overall, feel like you did a great "bait and switch".

Report a concern   October 29, 2014 — Rated 10 out of 10 by C.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Randy was amazing. He has cleaned my carpets before and always does a great job. My house was rented out for 15 months and it was black (normally cream). Zerorez did a restoration on it and it looks new again. I will never use anyone but zerorez to have my carpets cleaned

Report a concern   October 29, 2014 — Rated 9 out of 10 by Amy Tate Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was very professional and sweet. He did a good job and worked consistently at a good pace.
The coupons are a nice addition also.

Thank you,
A. Tate

Report a concern   October 29, 2014 — Rated 10 out of 10 by K.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Considerable improvement on very old carpet, including pet stains. Not perfect but impressive.

Report a concern   October 29, 2014 — Rated 10 out of 10 by Mozell Mays Zerorez Dallas/Ft. Worth
What do you like about our products and services?

All of the equipment was clean, and no smells during the process or afterwards.

Report a concern   October 29, 2014 — Rated 5 out of 10 by H.H. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Please call me to discuss


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