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based on 83879 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Was quick and carpets are clean!
Great job and the gentleman was very nice.
Thank you
Dwight (Sam) is knowledgeable and polite. He explained everything in detail. He said that if I wasn't satisfied to call the office and he would come back out. I should have purchased the product the first round like he suggested. He did return within a few days to redo some spots. Everything is great.
As usual great service and professional /friendly technician
I would like to suggest when an client request your service to ask about if have spots that need to be removed. Tell what kind of treatment that you recommend and give the estimated price this could be more or less. To avoid frustration when the person in charge tells you need to change separate $60 for each room. I am satisfied with the job that was done. Thank you.
Great experience and easy scheduling.
Great
Your tech was awesome!
Too expensive for rugs cleaned in home.
Easy to schedule and fast service.
Thoroughness of the job, ease of scheduling, and kindness of our tech Burt in explaining everything.
Everything 😎
The technician were really good and work with dedication. They worked on the rough spots and got all the stains out. It was unbelievable!!’
The Zerorez staff is always professional and quick. Carpets look amazing after a cleaning.
You are accommodating to my circumstances.
The job was done well and the service person was very helpful in finding the best solutions.
REALLY EXPENSIVE!
Excellent job. Rico was very thorough and even discovered some mold on the drum of my ac unit. Did a great job of cleaning and disinfecting. Looked like new. He took pictures and showed me the before and after pictures of my vents.
Javier is the BEST!! He is very well spoken and extremely professional in his interactions. His cleaning job was impeccable. And he took good care to protect my brand new baseboards in the process.
Very easy and reliable to use. They a\lways do a great job. I recommend to everybody.
Excellent service. Excellent product.
Great service all around from customer service to the Technician. He was the best! Spencer is a true professional. Thank you again!
Great customer service
Excellent customer service!!!
Timely, professional, thorough, kind service tech (Xavier), He was extremely professional and was kind to us.
Carpets are cleaner. Edwin was great.
not happy with the work done. Stairs do not look any better than prior to cleaning. Not sure if the machine was not working or was not used correctly. I think i could do better with my Bissell,
It was a bit of a struggle getting the cleaners actually scheduled. The first date scheduled, they arrived one hour early before our business closed and patients had left for the day. Then, when they came back, all of our staff was gone for the day and there wasn't great communication. Because of this, we had to reschedule for the next Saturday. That day, no one showed up at the scheduled time, so I called 30 minutes after the scheduled time just to hear that their van wasn't working or something of the sort. This caused us to have to reschedule again for the following week. At that point, we were finally able to get the service and once performed, we had no problem with how the carpets looked. If we would've been able to get our clinic serviced without problem the first weekend, it would have been a seamless process with no problems
Javier was great! Carpet and tile were spotless.
Good results
Prompt, reliable service that gets the job done. Courteous employees.