Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83383 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   January 20, 2024 — Rated 6 out of 10 by J.G. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Not all the spots were removed. Left equipment in my garage. I assume you all need it back.

Report a concern   January 20, 2024 — Rated 8 out of 10 by I.T. Zerorez Dallas/Ft. Worth
What could we do to improve?

Paul the Technician was awesome , but the trainee was making weird comments.. and basically didn’t see him do too much. The mixture from the cleaning was left on the driveway! Fibers and dirt and soap residue, looked like strands of grey filth.

Report a concern   January 20, 2024 — Rated 10 out of 10 by M.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I have been a member of the Zerorez family for many years. The techs do a great job, They are friendly and extremely polite.

Report a concern   January 19, 2024 — Rated 10 out of 10 by D.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great job! Very thoughtful in doing task but not harming furniture or walls.

Report a concern   January 19, 2024 — Rated 10 out of 10 by M.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service!

Report a concern   January 19, 2024 — Rated 10 out of 10 by Muhammad Mustafa Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician did an outstanding job!

Report a concern   January 19, 2024 — Rated 0 out of 10 by K.M. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Touch up the paint you chipped!

Report a concern   January 19, 2024 — Rated 10 out of 10 by C.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Came on time. Cleaned quickly. Didn’t try to upsell once here. Have used them numerous times and never had a problem. The carpet dried within a reasonable time.

Report a concern   January 18, 2024 — Rated 10 out of 10 by Mel Heard Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great services

Report a concern   January 18, 2024 — Rated 8 out of 10 by J.R. Zerorez Dallas/Ft. Worth
What could we do to improve?

Arrive at time scheduled.

Report a concern   January 18, 2024 — Rated 10 out of 10 by J.M.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Efficient friendly service

Report a concern   January 18, 2024 — Rated 10 out of 10 by G.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Prompt response, on-time serrvice, good thorough cleaning, reasonable price.

Report a concern   January 18, 2024 — Rated 10 out of 10 by Brian Herwick Zerorez Dallas/Ft. Worth
What do you like about our products and services?

ZeroRez is, and has always been, the best. The only carpet cleaning that does not leave that soapy residue that attracts even more dirt than before. All your techs are superb, but my recent experience with Spencer was outstanding. Terrific guy that REALLY knows his stuff.

Report a concern   January 18, 2024 — Rated 0 out of 10 by S.A. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Tried to cheat us $200 for a service we did not need and then wrote on our invoice false information.

Report a concern   January 18, 2024 — Rated 10 out of 10 by Elida Colunga Zerorez Dallas/Ft. Worth
What do you like about our products and services?

How Dry the carpet is left and how fast you guys are.

Report a concern   January 18, 2024 — Rated 10 out of 10 by J.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

More natural!

Report a concern   January 17, 2024 — Rated 10 out of 10 by Dennis and Mary Hartsock Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Cleaning with steam only. No harsh chemicals. Safe for us and our furry babies. Shane was punctual, professional and friendly. Gave us great deals that'll be coming. Carpet was very clean and fresh smelling. Happy customer again!

Report a concern   January 17, 2024 — Rated 0 out of 10 by A.S. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Charged for treatment I was unaware of $210 worth.

Report a concern   January 17, 2024 — Rated 9 out of 10 by M.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I appreciated the work done by Ricardo and Bruce.
It might have been helpful if I had some notice re: needing to keep a door open for the cable etc when it was 14 degrees out and that they needed 220 volt outlet.
Other than that, it was very good. Thank you.

Report a concern   January 16, 2024 — Rated 10 out of 10 by J.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

William did a great job with a challenging area. He came back to reclean the spots in that area that didn't come clean. This time almost all of it is clean.

Report a concern   January 16, 2024 — Rated 10 out of 10 by K.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Love Zerorez carpet cleaning and Bert was telling me about tile cleaning as well. Bert was a fabulous tech! Will definitely continue to use Zerorez!

Report a concern   January 16, 2024 — Rated 10 out of 10 by M.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Punctual, friendly and very professional! They did an amazing job cleaning the stains from our carpets. Would highly recommend!!! Thanks!!!!

Report a concern   January 15, 2024 — Rated 10 out of 10 by G.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The guys did a great job and the equipment you use really seems to have gotten the carpets squeaky clean.

Report a concern   January 15, 2024 — Rated 10 out of 10 by P.A.M.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The Duct Cleaning was done, quickly and efficiently. The technician explained the process and showed pictures before and after

Report a concern   January 15, 2024 — Rated 10 out of 10 by V.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Adam did a great job - thank you

Report a concern   January 14, 2024 — Rated 10 out of 10 by D.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It's great. Terry told me what he would do while he was in my home and also explained everything. He was awesome!

Report a concern   January 14, 2024 — Rated 10 out of 10 by M.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The smell from pet stains is gone! Carpet feels clean.

Report a concern   January 14, 2024 — Rated 10 out of 10 by Donna Roff Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My carpets look like new when John is finished.

Report a concern   January 14, 2024 — Rated 10 out of 10 by Annette Gersh Zerorez Dallas/Ft. Worth
What do you like about our products and services?

William did an outstanding job. He explained everything he did, and why. The carpeting looked brand new when he finished. He was courteous, respectful and thorough.

The only thing I ask is that you provide me with my receipt.

Report a concern   January 14, 2024 — Rated 10 out of 10 by P.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great job, fair price


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