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based on 83383 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
You did what you said and it was very good. I am completely.satisfied with duct and carpet cleaning. Also price was exactly what I was quoted. Jimmie anderson I would recommend to others. No smell.great I have bad allergies. Thank you.😊
The carpet still had a weird smell and it looked like he missed a few spots
Very responsive and thorough. The technicians were friendly, hard working and detail oriented.
Thank you!
Good crew. Timely scheduled
Bobby is great!
Our technician, Caden, did a good job.
My scheduling, then changing appt by Angel who was very pleasant and most helpful. Her friendly & professional demeanor was a very pleasant experience.
Alberto, the technician was very efficient, called 30 minutes before arrival. He arrived on time & very politely began his job. His most professional abilities & his friendly work ethics were very much appreciated.
Alberto is my new favorite technician from Zerorez. I'm still a raving fan after all these years. I love ZEROREZ & recommend you to my friends.
Thank you for your wonderful service techniques.
I love the clean rugs and your associate was professional and polite. He did a great job and I will call you again in the future. Thank you for having such a great company.
Technician Ricardo G did an awesome job cleaning our ducts & dryer vent. He was pleasant, thorough & texted me before & after pictures AND videos. I was at work but my husband was home so Ricardo kept me abreast via the pictures & videos. When he completed the work, he vacuumed the floors & cleaned up. We were extremely pleased with Ricardo’s work.
We contacted 2 other companies before deciding to go with Zerorez even though your price was in the ballpark of the others you were slightly lower. We are so glad we went with your company. We’re extremly satisfied customers 😊.
The person came on time gave me the warning call and did a good job was really efficient
We have had the same technician twice. He is on time, polite, expedient and is good at explaining the options and processes.
I just thought my couch getting cleaned was going to remove the stains in my couch. I had my couch cleaned and I can’t tell anything even happened. Realistically my very white couch was already in great shape before my technician arrived, it only had a few darker areas from where I had been sitting for so many years. I thought this would be easily removed but I can still see the spots. My technician was very nice and professional and courteous, but I just can’t tell anything was done. I paid $250 and my couch is now sanitized but doesn’t looks any better. I’d like my money back.
Sebastion was great! Kind and professional. It just doesn’t seem like your product works. Spots are still there. I can really see a difference.
Carpet looks great. They have always done a good job.
Super friendly techs who work hard and do a great job. My carpet cleaning service was outstanding!
Professional and carpets look amazing and smells great.
The prices were a little high. The job was done well
Professional people
Very nice workers, very clean fast service!!
Very good and efficient
Convenient, easy to book online, great customer service,
He did a great job on carpet and rugs!
The cleaning process that Zerorez uses is different from other companies because you don’t use soap. This keeps my carpets cleaner for a longer period of time. Your service men are so professional and do a great job. Also, my carpets dry quickly which means that they take the time to continue absorbing the wetness. I only use Zerorez and have done so since the company first starting radio advertising in DFW.
Promptness of the appointment time. Speed of service.
Excellent products and customer service! Adam was especially thorough!
Our technician, Ricardo, was outstanding.
What a great asset to your organization. JW
The service was quick and all of my concerns were taken care of.
Easy and quick scheduling.
Best job of any carpet cleaning service I have used
The cleaning of our three rooms took less than 45 minutes and dried in a couple hours.