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based on 83383 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The spots that were treated are still there.
It appears as nothing was done at all.what a big waste of money.
Your technician was extremely knowledgeable and showed how each step of the process worked. He was a great person to have come to our house and he delivered very good cleaned rugs!
How quick the process was and the outcome was amazing!
No soapy residue
I am a repeat customer because the first time was great and the second time was better. I love this company they get in there. They do the job they don't try to nickel and dime. You and what they quote you is what you pay. It makes you happy to provide a tip
That the technicians were professional and polite.
Technician was on time, efficient, work was well completed, great representative!
Great service. Great technician. Will definitely use for future carpet cleaning.
Everything was great!
I’m still evaluating your last service.
Keith was very courteous and professional.
Friendly employees. Quick & good quality service.
The last two times we’ve had a couple issues but nothing w the employees that were here. More like an upper management or whoever plans their days? The first time they didn’t show up during scheduled time and I got an emailed receipt that our service was complete but they never came. Had to call and they made it out later that day. And yesterday two vans came and one had to leave and head all the way to
Ft worth. Said something happened to his route. I felt bad he had to drive alllll the way to ftw after he got here.
Very pleased with their service, They did a great job.
I love how clean my carpets get from Zerorez and it smells so good!
Excellent work.
Great service. Thanks.
Great service!
Friendly staff, quality work
The communication from start to finish was great. Had other places come in the past but we will be using Zerorez again in the future. Tech was respectful of our home and space.
My carpet looks brand new again!
Professionalism
It didn't leave the carpet hard and crunchy. It smells great!
Excellent cleaning, very thorough, carpet looks fresh and new!
The service was prompt, professional, and yielded amazing results!
On time and did a good job.
My carpet was stained once the carpet dried. It took about 36 hours to finally dry. I had to use a carpet cleaner/vacuum and re-clean to remove the residue that was left. I don’t understand what I actually paid for.
The primary technician was knowledgable and had very good communication skills. THe two were efficient and effective in performing their duties.
The tech was on time and polite. The services did what I hoped, got my carpet clean.
the technician was great
The technician was thorough, and did a great job cleaning my carpets. I am very pleased.
Robert Fry