- Phone: (214) 372-5326
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based on 84429 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Excellent cleaning without overly wet carpets that take forever to dry. Professional technicians. No residue left that attracts dirt.
I use your company yearly to clean carpets and rugs. You are always efficient and do a great job. This week Javier was my technician and was fantastic. He was so thoughtful and polite. He did an excellent job for us!
I wrote a detailed note to the number that had been communicating with me yesterday. I got a response back today saying concerns would be forwarded to the manager.
We had Zerorez come out to clean our carpets, tile, and sectional cleaned and they did such a phenomenal job! Our technician, Julian, was an absolute gem! He's very thorough in the work he performs. He was very detailed in explaining to me the steps he was taking during the cleaning process and detailed in answering any questions that I had about after/maintenance. I recommend Zerorez and Julian for your cleaning experience!
Former customer
Tech called ahead and arrived early. Polite and informative. Carpets are very clean. Price is reasonable. So great service at a good price!
Damage to bathroom floor molding and area carpet and pad on hardwood floors wet so carpet and pad moved off hardwood to avoid damage. Carpets and pad were extremely heavy for us old people to move.
They did a great job. Right on time and appreciate their wonderful service!
I have been very pleased with the results of my recent carpet cleaning and also over many years. Evan did a wonderful job!
Great service. Quite pleased.
I like that no soap residue is being added to my carpet; so, it will stay cleaner longer.
Ease of scheduling appointments.
Burt did a great job. He is very professional and helpful. Scheduling was easy, I had to reschedule and they were great.
Excellent value and quality service!!
cleaned up puppy stains
JEFF WAS THE BEST.
The gentleman that came cleaned my tile. He left so much water on the floors that I had to mop the water up several times. It took over 8 hours to dry after that. I texted with the company and they said all they could do was send him back out “ to make it right “ I cleaned it up and didn’t want him back in my house. I told them I was hoping they would refund part of my money but didn’t.
NOTHING
Process, methodology & tech courtesy
Have a pet spot that wasn't solved.
Friendly and accommodating schedule of service.
Timely arrival of your technician along with knowledgeable the processes that best met my needs.
Very polite technician Shane. Easy to schedule online. Able to get an appointment soon.
Great job! Had both carpets and tile cleaned and both look great!
Excellent job…..prompt service appointment.
Very fast, easy process. Whole house carpets cleaned in a little over an hour. Fast dry times. No more dog smell in my carpet!
HORRIBLE Experience! Make things right by reimbursing me some of my funds to include the service fee of $25 that I never was told about.
ZEROREZ does an excellent job every time they come. My Capet looks like new beautiful and clean. I highly recommend them.
Radio 94.9
Super easy to book and the tech was super friendly and did a great job! The service took less time than I was expecting as well!