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based on 85467 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Recommended by people who installed my carpet, better product , very nice technicians
The cost was not clear, the tech gave me one price. When he called the office they have him a different price
Professional caring people who enjoy their job and provide great customer service.
reasonable
The person who cleaned the carpets was very attentive to issues and was very responsible about getting the carpet as clean as possible.
The person, Justin, came to clean the vents. He was superb in every way. He use his time well and he was thorough and courteous. He did not object that I kept checking on him to see how and what he was doing. I like to know what is being done to this home.
The extra step of using the brush to lift out the dirt and grime.
That no chemicals are used.
No harsh chemicals
Luis was a hard worker. He made sure to meet my expectations. He was very professional in every way and I appreciate the time he took to protect the house from the hoses and lines.
The service technicians were very polite and professional.
You come on time, you charge what you quote, do a good job, and are polite. Jimmy was exceptional.
Lower prices
The service tech was awesome and was very helpful
The carpets felt great and the technician was very nice and professional. I was not happy with the cleaning. Most existing stains remained after carpets dried. An area rug still looked and felt like pet oils (not pet spots) remained. Overall I wasn't happy with the cleaning.
Great service guy. Very thourough.
No chemicals are used. Service is friendly and professional.
I'm always completely satisfied with my 30+ years old carpets after they have been cleaned. They almost look new, definitely clean! I also liked the tile cleaning (first time I have used that service).
I always like the specials! It prompts me to have them cleaned!
From the very first time I used ZeroRez, I have been completely satisfied. I manage condos for off-site owners who expect perfection and that's what I get from your company. I am very likely to recommend you and do to anyone who asks me for a referral. Thank you.
Professional attitude of the rep. William who did the job and prompt arrival.
Also like quick dry time. Made my 17 year old carpets look remarkably better
No hidden cost.
Make sure you don't miss any of the carpet the client asks you to clean.
I love that the products are organic and the technician was super knowledgeable and kind!
It works
on time and great pricing!
reliable, efficient, friendly
The technician had someone in training with him and so they service too much longer than I was told in the phone.
Everything is very, very clean for more than just a few days. Also, most stains are removed, and everything is very fresh, and smells great.
Quick, friendly and excellent results
I received email for preferred custom discounted pricing. 4 rooms $129. Between time I scheduled the appt and appt day, I found coupon for 4 rooms $99 in the paper. When the service tech came, I showed him that, would not change pricing. I had 3 rooms cleaned and a very short hall. Also don't feel I should have been charged the Fuel fee $10 with the price of gas as low as it is now.