Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83502 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   November 14, 2014 — Rated 4 out of 10 by M.L. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

There was never a mention of a $10 fuel surcharge when we made the reservation. Your CS supervisor, Ms. Lewis promised to call us back with an explanation but Never did.

We'll go back to using Stanley Steamer if you do not credit the $10.

Report a concern   November 14, 2014 — Rated 10 out of 10 by S.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very professional offered ways to maintain my beautiful now clean carpet

Report a concern   November 14, 2014 — Rated 10 out of 10 by Toni West Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I was very pleased with the thorough inspection and cleaning. I had many pet stains and the rugs came out beautifully.

Report a concern   November 14, 2014 — Rated 10 out of 10 by L.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Austin was very informative re his service, courteous and very effecient.

Report a concern   November 14, 2014 — Rated 0 out of 10 by J.W. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The conversation with the initial sales person was not communicated with the technician. He waited for payment when the person I spoke with indicated it would be fine for me to call later that day with the payment over the phone by credit card. The technician would not leave the house until he got payment resulting in distress to my 81 year old mother in law. This was not necessary.

Report a concern   November 14, 2014 — Rated 10 out of 10 by T.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

On time, and cost below estimate.

Report a concern   November 14, 2014 — Rated 9 out of 10 by R.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

STHIS TIMERVICE PEOPLE AE VERY NICE. I WS GLAD TEY COULD GEGT THE GREASE OUT OF MY CARPET. I WAS SORRY THEY COULD NOT GETG THE TRAK AREAS LOOKING A LITTLE BETTER. LAST TIME THE MANY USED A SPECIAL MACHINE THAT DEEP CLEANED THAT AREA. OTHERWISE ALL WAS FINE.

Report a concern   November 14, 2014 — Rated 10 out of 10 by R.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No chemicals

Report a concern   November 14, 2014 — Rated 10 out of 10 by V.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Easy to get appt. and rep. was nice and did a great job.

Report a concern   November 14, 2014 — Rated 10 out of 10 by A.B.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The scheduling process was very friendly. My wife met the teck at our house and was very pleased with his professional service. we will be using Zerorez in the future for sure.

Report a concern   November 14, 2014 — Rated 9 out of 10 by M.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Good job of cleaning our carpet.

Report a concern   November 14, 2014 — Rated 10 out of 10 by J.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

How CLEAN my home was after the service.

Report a concern   November 14, 2014 — Rated 10 out of 10 by V.N. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We selected Zerorez because of the environmentally friendly products that are used. Our technician, Shawn, did an excellent job. The results exceeded our expectations.

Report a concern   November 14, 2014 — Rated 10 out of 10 by J.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

That there is no residue or smell. I believe it will stay clean longer. I like to think that with less chemicals in the carpet, there is less chance they might have a negative effect to health in some way. I like that you advertise on radio stations that I listen to and have respect for their integrity. The technician you sent was neat looking, very polite, careful and saw to it I was satisfied with the end result.

Report a concern   November 14, 2014 — Rated 10 out of 10 by G.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your thorough cleaning and friendly staff.

Report a concern   November 14, 2014 — Rated 10 out of 10 by D.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The superior quality of your carpet cleaning. They even smell clean. Also, the professionalism of your associates.

Report a concern   November 14, 2014 — Rated 10 out of 10 by M.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional, courteous and timely.

Report a concern   November 14, 2014 — Rated 10 out of 10 by A.Y. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

green tech

Report a concern   November 14, 2014 — Rated 10 out of 10 by Joseph Sartoris Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Joshua and Chris were very friendly and completely professional. They were on time and performed the work efficiently. It has been about a week since they were here, and none of the stains we had previously have shown back up. I could not have asked for a better result.

Report a concern   November 14, 2014 — Rated 10 out of 10 by K.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quick, efficient and courteous. No upselling.

Report a concern   November 14, 2014 — Rated 10 out of 10 by Linda Bell. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The carpet is old. We hope to replace it soon, but I wanted them to look better for the Holidays,if possible. The last few years I have used Dalworth and was not always satisfied.I heard about Zerorez on radio, 1080 and had thought about using your firm. I thought you made have been to expensive. I actually scheduled with Dalworth, and my husband listened to your commercial and he asked me to cancel Dalworth and schedule Zerorez. The carpet looks better than I hoped with the Zerorez cleaning. I am happy we changed.

Report a concern   November 14, 2014 — Rated 10 out of 10 by J.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Good workers and good results

Report a concern   November 14, 2014 — Rated 10 out of 10 by C.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent service rep. Very friendly, helpful, careful and courteous. Great job on the carpet

Report a concern   November 14, 2014 — Rated 10 out of 10 by L.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great techs and quality products

Report a concern   November 13, 2014 — Rated 10 out of 10 by M.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My carpet was very dirty, and it came out cleaner than I expected. I am very pleased.

Report a concern   November 13, 2014 — Rated 10 out of 10 by Brant Foushee Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Tech was very knowledgeable and explained very well the cleaning process and each of the additional treatments he performed.

Report a concern   November 13, 2014 — Rated 10 out of 10 by Vicki Zangara Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very professional and thorough cleaning! after one week, I am very satisfied. Will recommend to everyone. Justin did an excellent job. Thank you.

Report a concern   November 13, 2014 — Rated 10 out of 10 by T.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Not sticky, quick dry and really cleans! Always have had great guys that do the cleaning!

Report a concern   November 13, 2014 — Rated 10 out of 10 by M.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Jesus was very thorough and explained everything very well. I also like that my carpet looks brand new.

Report a concern   November 13, 2014 — Rated 9 out of 10 by T.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Punctuality-


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