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based on 83383 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I was amazed at how Zerorez was able to get all the old pet stains from my carpet. Good value with the 3 rooms + free walk-in closet for $109, though the additional $25 service fee is somewhat descriptive. I will absolutely use them again for cleaning my floors in the future.
The worker was very professional and did a amazing job on the carlet
Caesar did the work this time and did GREAT job. If possible, have him return the next time i NEED carpet cleaning.
Thanks
Everything so nice and clean! Dexter was awesome!!!!!!!
Super friendly and helpful. He did a great job and the couch doesn't smell like wet dogs anymore.
My tech was very thorough, efficient, and prompt.
Excellent cleaning!
The crew did the job well and showed me videos of how much dirt was present in the ducts
We have a pet that had an accident on our carpet. When the tech came the first time they flushed the area and used the topical spray. Unfortunately soon after it drying the smell was very profound. Another tech was sent out a week later to treat the same areas, and again after flushing and deodorizing the areas, the smell persists. The smell does not come up till the area dries but comes back just as strong.
Tech was professional & extremely helpful
I love they way my carpet looks after a cleaning with Zerorez.
Julian was very professional in the cleaning of our home!
The customer service is great! Julian explained everything to me in great detail. He provided me with necessary information to get the best outcome from the service.
I was disappointed by how expensive the pet odor treatment was and my room still smells like dog urine. Also, the carpets were so wet it took over 8 hours for them to be somewhat dry, although there were still damp areas. This is with fans and heaters going in all rooms.
Most likely would not recommend.
On time, detailed, great rest
My carpets are clean and smells so good. Our service man Joe was fabulous.
They are not chemicals
Paul F was absolutely amazing!! Service was excellent and my carpet looks and smells so good!
Look forward to his return to get my tile done!
I have used Zerorez for many years. The techs are on time, courteous and a pleasure to work with every time.
Fast, efficient and friendly service!
Zerorez was fantastic! Easy to schedule, tech called when enroute, arrived on time, very polite and professional. Carpets and tile were spotless, they even found and removed previous renters dog urine. Don’t hesitate, just schedule!!
Great Service from the tech that came out.
Friendly and good service👍🏻
Excellent service from the tech who came to my house.
We have used ZERO for many years and this tech is the best
Technician
I like how it’s chemical free and no odors
The technician was knowledgeable and courteous.
You changed the agreed upon cleaning and then your staff member told me “you just want a free rug cleaning “ …not good when you insult a customer who had no idea this was happening
My living room is the highest traffic area in my home and you did not even do a 50% clean of it even though I agreed to some up charges in other areas of the house in order to enable you to earn more and then at the end of the appointment refused to clean my living room area
You have been here before 2 TWICE and NOONE EVER MENTIONED THE RUG THERE WOULD COST MORE and then throughly cleaned it in the past
Your technician was excellent