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based on 83383 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I have always been a good customer because of your products and technicians expertise in providing a consistent professional service.
You show up when scheduled do a good job and leave.
We had our air ducts cleaned and the service was great! Ricardo was very professional and explained what was happening and made sure everything was cleaned up afterwards. So happy I heard about Zerorez.
Used zerorez as part of the move out cleaning in my home I was renting. The leases said the carpets need to be professionally cleaned. When I turned the receipt to the landlord they questioned if the carpets had even been cleaned.
You can make it right by refunding me so I can find a new company that will do a good job cleaning the carpets or come out and redo the job. Either way something needs to be done. The cleaning was not very good and the carpets are in pretty good condition.
Adam was very kind and empathtic to our cleaning needs. Our situation was very unusual and Adam did an excellent job!
The serviceman was friendly and patient, answering my questions.
Great customer service and affordable price.
The person doing the cleaning was great and I know worked hard. Unfortunately, the tile cleaning was just not good. The grout didn't look any cleaner really. I got down on the ground with dawn power wash and a brush and was able to clean the grout myself. I would honestly like a refund for the grout cleaning and sealing.
The carpet looks much better. I will have to say the smell in my bedroom is still musty. The rest of the house smells fine.
Just not what I expected. Quite expensive for the results.
Great customer service and carpet looks great! Thank you!
Less chemicals, polite, conscientious and professional technician
Excellent results and customer service
Your charges for spot cleaning is crazy! $75.00 a spot? That's a definite no! I'm not sure many people are willing to pay this! This tech did ok seemed to be in a hurry. The tech b4 this time was terrific!
After staining my tile with sealer during a grout cleaning, a technician returned to remedy the situation. The only remedy was to strip the tile which would result in changing the appearance compared with the same tile in the adjoining areas. We declined and now must live with the stains on our tile in the kitchen.
I would expect Zerorez to at least offer to reimburse me the cost of the initial service.
Great Job and price is right.
Friendly helpful tech that cleaned out catpet.
Very professional and service is fantastic!
They technician was very professional and he did an excellent job.
My carpet looks like it is brand new! It had cat urine all over it really bad. Buddy did his magic and I'm totally amazed at the results that he was able to accomplish. I especially like that you guys don't use any strong chemicals that would stink up my house.
I've already referred several of my friends to Zerorez! You ROCK!
P. Edge
(Go MEAN GREEN!)
Your customer service was very poor. My rug didn’t not come within the time frame I was given and I called more than 3 times and they kept telling me that someone will contact me soon but I never received a call back. I won’t recommend Zerorez to anyobe
Friendly staff and my carpets look great.
Have used befre
Both of my kids rooms STILL have a smell. I feel like I’m losing my mind.
This cleaning was expensive.
I like that there is very little dry time, no soapy residue and the tech was very knowledgeable of stains and fixes and friendly to boot.
Professional, friendly, did a good job to clean our carpet
The results are amazing. Tech was great and explained everything throughly. A
Don't use chemicals
The high temperature cleaning and power of the truck mounted equipment makes drying time significantly shorter! Highest quality cleaning with zero effort and no mess or musty smell after!
You did a great job! Thank you

Clean carpet process. Fast and no soap residue.