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based on 85031 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
zero residue. Fast dry time. Professional people, no gimmicks. Thank you for a great job done!
Customer service on the phone, in person (Tyrone)and the end product
Everything - Matt Shaw was excellent technician therefore; because of Matt I would not only recommend Zerorez to all of my family and friends. “BUT” I will be scheduling another appointment in the near future for my own home.
Floors look great. Very professional technician.
Our technician was very nice and professional. We are very impressed with the outcome of our carpet.
That there are minimal to no chemicals!!
The technician was friendly, clean, careful to explain the service and performed the service in a timely professional manner.
Professional and courteous staff, fair cost of service and environmentally friendly.
so many stains that should of come out didn't. I mean I know I could ( and can) get out with little work.
Carpets stay clean longer. Good pet treatments.
Great and thorough job.
Austin was very professional, courteous and efficient, and did a great job on my carpets and tile. I would recommend your company to anyone.
it looked great in the beginning, and our guy was great, but I have noticed some spots re-appear. Kind of stinks because we spent a lot of money....
It's green and works so well on the carpets
The technician was very friendly. The services worked above what we expected. Very happy
Well to start call 24-48 hours in advanced as said, in your email upon confirmation of appointment booked. Then make sure your voicemail is not full and someone is available to talk to customers at time listed as operating hours.
Great customer service, reasonable prices and always a great cleaning job
I have been a Zerorez customer & always satisfied. Hard working techs, knowledgeable
On time & always go the greatest job. Never
Been disappointed. That's whu I use you twice a year.
The service was quick, thorough, and addressed my severe pet odor/stain problem. The technician was polite and professional.
I was charged for 1 room that I didn't have cleaned, there was a $10 fuel charge (really?!), I did not get a gift card to Estilo Gaucho and the coupon stated that I would get 100 sq. ft. of tile cleaning that was not done. I was not home at the time of the cleaning, so I could not request that the items be taken care of.
I Love how clean the carpet is, it makes my whole house smell clean and the carpet technician was really great,knew exactly what he was doing.
I like that you don't use soapy cleaners and that the carpet dries pretty quick. The technician was here five minutes early and was done within an hour. The carpets were dry by the time the family came home.
Standing behind what is advertised on discount. KLTY ad says $33 per room $50 gift card, free title cleaning, and 15% off total bill.
The quality of the cleaning was exceptional
I asked to have carpet cleaned in 3 rooms. Technician basically spot cleaned the rooms and didn't clean entire areas.
There was a tacky feel to the carpet after it had dried
One of the rooms still had a pet urine smell in it
Refund 1/3 of the amount I paid. $178
rep was informative but not sales pushy
From all the commercials I've heard, I expected the stains ro be gone. They are not, they are a lighter shade so not as obvious but my carpet doesn't loo like new.
That it's done with water, not chemicals. Friendly service and scheduling was easy. The carpet looks great and feels great too.
Thank you Zerorez
Your cleaning system does a good job. The tech was on time and very good at his job.