Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 84587 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   April 16, 2015 — Rated 8 out of 10 by D.T. Zerorez Dallas/Ft. Worth
What could we do to improve?

I feel that the prices are a little high some of the service can be gotten for other companies for less and the same kind of service.

Report a concern   April 16, 2015 — Rated 10 out of 10 by M.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Really clean!

Report a concern   April 16, 2015 — Rated 10 out of 10 by James Tevnan Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your techs are great, your cleaning program is great, your dispatch has opportunities for improvement.

Report a concern   April 16, 2015 — Rated 10 out of 10 by K.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I am always impressed by the professionalism and hard work displayed by your technicians.

Report a concern   April 16, 2015 — Rated 9 out of 10 by K.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpet gets clean

Report a concern   April 16, 2015 — Rated 10 out of 10 by M.V. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like the chemical free.

Report a concern   April 16, 2015 — Rated 10 out of 10 by J.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your technician was very polite, well-spoken and looked professional, and he kept me apprised of what he was doing. He pointed out probable trouble areas. I am pleased with the outcome of the various items cleaned and will use you again.

OBSERVATIOn...When I compared this visit to my first, I noticed that the traffic area in den and dirty area in the dining room were treated differently from my first visit. On my first Zerorez call, traffic areas in the den were treated with a dry chemical first, raked into carpet, swept up and then cleaning process was done. Possibly you have since changed your procedures.

Report a concern   April 16, 2015 — Rated 9 out of 10 by J.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My carpet looks great, he went the extra mile, was on time and very polite.

Report a concern   April 16, 2015 — Rated 7 out of 10 by R.M. Zerorez Dallas/Ft. Worth
What could we do to improve?

I think he did a great job. I was disappointed that some of the pet stains didn't come out. But that wasn't the fault of the technician.

Report a concern   April 16, 2015 — Rated 10 out of 10 by E.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The job was done well, the price seemed fair for the service provided,and the timely arrival of the tech added up to a favorable experience.

Report a concern   April 16, 2015 — Rated 10 out of 10 by M.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

great job
knowlegable

Report a concern   April 16, 2015 — Rated 10 out of 10 by P.N. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

He did a thorough job and was friendly and courteous. My tile bathroom floor looked brand new!

Report a concern   April 16, 2015 — Rated 10 out of 10 by Julia Nickell Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like that the cleaning is chemical free. The technician when above and beyond. He helped me clean up after my dog had an accident on the tile floor.

Report a concern   April 16, 2015 — Rated 0 out of 10 by M.R. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The service did nothing to ckean the area, if anything it is worse

Report a concern   April 16, 2015 — Rated 5 out of 10 by J.H. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I did not get my gift voucher, and I did not get the 15% off that was discussed as part of the special I referenced on the radio. I did not notice until today when I reviewed the bill.

Report a concern   April 16, 2015 — Rated 10 out of 10 by L.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

On time,
did a good job.
The tech was really good.

Report a concern   April 16, 2015 — Rated 10 out of 10 by J.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Products used & employee professionalism.

Report a concern   April 15, 2015 — Rated 10 out of 10 by O.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Floors very clean. Caesar was so efficient,polite

Report a concern   April 15, 2015 — Rated 10 out of 10 by R.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

William was very knowledgeable, thorough and a fantastic representative of Zerorez.

Report a concern   April 15, 2015 — Rated 10 out of 10 by J.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Regan was very friendly and professional and did a great job. I like the fact that my granddaughter will be able to crawl around on the carpet without my having to worry about cleaner residue.

Report a concern   April 15, 2015 — Rated 9 out of 10 by A.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The service men explained everything they were doing. They gave me options and prices for these before starting their work.

Report a concern   April 15, 2015 — Rated 10 out of 10 by R.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

First name removed was very professional and did an excellent job.

Report a concern   April 15, 2015 — Rated 10 out of 10 by K.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Amid Raoudi and Grabriel Hernandez were our technicians and did an excellent job. I like that it is chemical free.

Report a concern   April 15, 2015 — Rated 10 out of 10 by H.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service and excellent results.

Report a concern   April 15, 2015 — Rated 10 out of 10 by C.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The carpet and floors look like new. The technician was excellent. He was very informative and professional. Very happy

Report a concern   April 15, 2015 — Rated 10 out of 10 by Jim Potter Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The best and longest lasting cleaning of any of the major companies in the marketplace!

Report a concern   April 15, 2015 — Rated 10 out of 10 by K.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very professional and knowledgable staff. Very impressed with the results. Like new!

Report a concern   April 15, 2015 — Rated 10 out of 10 by J.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Overall good service

Report a concern   April 15, 2015 — Rated 10 out of 10 by E.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like the chemical free products and friendly service.

Report a concern   April 15, 2015 — Rated 10 out of 10 by D.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The zero chemicals and friendly service.


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