- Phone: (214) 372-5326
- Visit Website
based on 85031 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Very good results!
The technician was super friendly and nice. The carpet looks brand new! No harsh chemicals!
He didn't complete the job. Highgloss sealant was left in big patches. Have another guy coming tomorrow from ZeroRes to fix it
I was so very pleased with the work of the associate who came to my home. I have used your services before, but my carpet has never been so clean! Kudos to him. Please thank him again for me.
The service providers were very nice and fast. Did a great job getting the carpet smelling fresh and looking clean. I will say that 4 hours is not a realistic drying time to tell people. Our carpet was still damp after 24 hours and we even had an industrial fan circulating air for over 8 hours.
We are very very happy with the results. The young man who did the job was professional and respectful. I would recommend Zerorez to anyone.
Very nice and prompt
No harsh chemicals
Great technicians who really strive to give you great service. Also like the lack of chemical smell afterwards.
great
They work is alway impeccable! Worth the cost.
Good service. Carpet came out great.
minimal chemical use. Introduced additional service and products without pressure. Impressed with professionalism of the guy who cleaned the carpet.
Not disappointed
This technician did not leave the carpet wet. It should "quick dry" He worked very hard. He was able to get stains out of the carpet that I doubted that they would come clean.
This is a rent house. He did an excellent job.
Your technican did a great job.
I was dissointed in the scheduling. I asked for a morning service. I received a 4:30 slot. The woman in the scheduling office did get me a 2:30 slot later. In the day.
Faster and good service
All natural products, no harsh chemicals.
Chemical-free cleaning
Always nice caring service providers
Best cleaning ever. Even my teen is happy and noticed. Nice cleaning worker.
Great amazing communication and great results
The no chemicals used.
The techs arrived between 6:15 and 6:30. I was originally quoted 4pm. Then I was told they would be 30 minutes late. An hour later.....
The spots on two of the chairs remain. Very expensive treatment with unimpressive results.
All the stains came out even the usual wear and tear. I had a big food stain that usually stains but it came out looking new.
The $30 pet treatment (that was added at technician's recommendation) didn't remove the pet odor as promised
I had used the cleaners a year ago and was very pleased. However, this year the carpet seemed to be much wetter after the process was finished. I questioned Austin and he said
no, it would be dry in 6 or 7 hours. My socks were soaking after entering the room to observe his work. The next day after all ceiling fans,and three table fans it was still wet in places. I do not know if it was because it was a humid/rainy day or more moisture could have been removed. Finally around noon the following day I consider it dry. Also the clothes in my closet felt damp for the next day. It does appear to be clean, thankfully.
Far more expensive than I expected.
Good workmanship by the technician - quality job.
On time.
Very customer service friendly.