What our clients think of us!

I like that the carpets look cleaner and that no harsh soaps were used. Also, my technician, DeCarlos was fantastic. He was very knowledgeable and he didn't try to sell me on things that I didn't need. I really appreciated his hard work.

No harmful chemicals - much healthier than harsh solvents. Customer service and communication with us was top notch. Technician was thorough, professional, friendly and very efficient. Many thanks!

The problem still exists after 2 tries, except now my vacuum is broken since the guy used it to vacuum up water. There are also two additional problems spots when I turned my vacuum cleaner over to find out why it was no longer even turning on. Your company owes me a new vacuum cleaner and 3 spots cleaned now. If this is how you do business I will be glad to put this on social media sites to let everyone know your poor quality of business. I do not want the same guy to come to my house.

Worst cleaning service ever would never recomend. Guy was quick and rushed the job. Have had cleaning service in the past and he took half the time it should have taken. Called and complained during cleaning but he continued to not listen after dispatch called. Your company advertised you get out tough stains and that is just not true. Very very dissatisfied.

did not get out the stains in carpet --will be calling to have service rep come out again.

Want to make sure you know that the service rep, Paul, that came to my house was very profession and thought he got out stains but when carpet dried the stains came back!

There were many areas not cleaned - corners still dirty, areas around table legs were dark brown, maybe stained from the table legs?? For this amount of money, the cleaning should have been thorough. I would like someone else to come and do the areas that were poorly cleaned.

I love that your work is done with WATER and not soaps and suds. I'm always very pleased with the outcome.

Leave everything very clean and not so wet

Friendly professional service and my carpets look great again.

Excellent quality of service and technician was wonderful. Furniture looks like new. Great attention to detail, very professional and thorough. I was concerned about pet smells and hair- you wouldn't know I have pets now. Would use again for sure and highly recommend.

Was quoted one price on the phone, and what I actually paid was quite a bit more. I didn't get the receipt showing exactly what I was paying for until AFTER I had paid. The service man did an excellent job, but for what I paid, I could have purchased a top of the line home shampooer and done them several times myself. If I had been quoted a price anyplace near what I paid when I called, I would not have booked the service since other places I called were at or below the price I was told it would be. On my itemized receipt, the hallway is included in the room total, then lower I get charged another $70 for the hallway-why did I pay double for a rather short, barely used hallway? I was charged for 4 gallons of pet stuff, when I was told he would be using 3, and 1 was included, at $60 each, that's $120 added on that I wasn't expecting.

Amazing results!!! Kyle was such a pleasant person and able to answer my questions and was willing to listen to my concerns in such a positive and professional way. It was obvious that he not only knows your system well but that he enjoys his job and puts customer satisfaction as a high priority. It was such a positive experience not only to have great looking clean carpet but to have someone in my home who was not only sold on your services but genuinely cared about doing a great job with such a pleasant approach.

I like that there are no filmy soaps left behind in the carpet cleaning. I also like all the service options provided. The service agent who came to my home (Tyronne) was excellent. I was able to get an appointment the same day that I called. I requested a phone call 30 mins prior to arrival and someone did call me as promised. Excellent customer service all around.

Professionalism of ALL staff

When I tried to return calls to confirm appointment I was on hold for a very long time.

Keith was very thorough and got out a lot of our stains

My carpet is clean and clean smelling. Your cleaning person was very helpful and seemed to care about doing a good job.

The carpet service was very good! He was knowledgeable about the product.

Nice people, thorough cleaning job, zero detergents and cleaners in the carpet, employees seem to really want to do a good job and great customer service.

Friendly & helpful service people.

Friendly technician.

William was friendly and did a great job. I would request that he come again.b

the natural steam no chemicals

They actually worked!!! First time a company came through on their promises.

I like that there are no chemicals or soap used in the cleaning process. However, using water does take longer for the carpets and even the tile to dry. The service was very good and the technician was friendly.

You never disappoint! Every time you have cleaned our carpets I am very happy with the results! This time Tyrone was very careful to concentrate on some trouble areas as a result of some renovations we've recently had done. Love love love the Pro-Brush cleaner you use initially. Can't remember exactly what it's called. It's the machine that fluffs the fibers before cleaning.

Technician used too much water and insufficient drying and when the carpet finally dried 48 hours later the carpet was left with large brown splotchy areas. THIS VERY SAME THING HAPPENED THE LAST TIME I USED ZEROREZ ON JUNE 3rd 2014!

The service men were very professional and timely. The carpets were very clean with all spots removed and feel clean to the touch.

The staff was friendly, pleasant, flexible, timely and knowledgeable.

Usually I am very happy with the service. This last time, the service-technician was the absolute worst we've ever experienced. I still have NOT heard from management regarding the service we received.