What our clients think of us!

Some of the water leaked out of the connections and left marks on our Travertine.

I requested the crew from last time . The lady on the phone said that the old crew would be here. (Supervisor was part of that crew) . That did not happen. Tile was not done. ( part of the offer)

Very professional, no hidden fees or trying to up sell. Carpets look great!

Carpets looked like they were cleaned as thoroughly as possible

Bryson was the nicest person and so helpful. He is an asset to your business.

Loved the person that came to clean our carpet.

Technicians are great and do a thorough job. Plus I love the zero residue concept. Who wants chemicals on their carpet?

The process and the Robert were great!

Service was great - trying to call in, is not as good.

on time, efficient, friendly and knowledgeable representative

Prompt and did a fantastic cleaning

Everything! Great job!

That there was no strong chemical smell in my house.

Your spray to keep pet urine from soaking in, did not work. Our dog wet on the carpet about 37 hours after the carpet was cleaned. My wife and I worked on the spot immediately. But, we still had a spot.
My wife thinks she can get it out this week end.

Clean carpets but took too long to dry

William came back as was requested & cleaned area.

Ya'll do what ya'll promise. When I first heard about Zerorez I was told they can practically get any stain out and they can make your carpet like new. Well I really like the sounds of that because I just bought the carpet 4 years ago and it's my investment. I even recommend it to my parents and my mom loves the fact ya'll don't use hard chemicals.

The "carpet scrubber" was great; pulled lots of dog hair, etc. out of carpet. Carpets look and feel very clean.

Service tech, Matt, did a great job.

Leaves not soaps behind that become dirt magnets.

safe to be used with our son and dog

Cleaned carpets wonderfully!

I like the fact that the carpet dries faster than other services. The workers always seem like nice people.

It was all good. Wish I could have gotten a Saturday so I didnt have to use a vacation day.

better equip your technicians! it's an embarrassment to the tech, and to the company as a whole. to have a tech with tools that do not work, an extension cord that actually shocks the tech when he tried to use it (because someone did not put it together properly), the beater bars did not work properly, BETTER TRAIN YOUR NEW TECHS!!!! These poor guys are just trying to make a living, and the company does not seem to care that their equipment is not in proper working order. Yes, I can understand that the tech is to make sure he has all his equipment, however, I feel it is the company itself that should make sure that ALL THEIR TRUCKS AND ACCOMPANYING EQUIPMENT ARE IN TOP WORKING ORDER!
We have used zerorez at least a couple of other times, many years ago, this experience was probably our least favorite one.

CLEAN carpets.

They did a thorough job of explaining the process and got all my spots. Thanks.

The scheduling was messed up.originally, I was told one time window and they told me I'd receive a phone call to narrow it down 24-48 hours before. I never heard back and when I called to find out the time, then they told me I had a totally different window. It turned out okay for me that day, but I am a busy mom, so another day it would have been a big issue. I'd hesitate to recommend to a friend due to this mix up.

No chemical smell, friendly service guy who explained things to me.

Fast and professional service.

I thoroughly liked and appreciated Seth who was my first technician and, according to Jaime, Seth trained him and I feel the good quality service has continued. I appreciate that both men offer suggestions, give me information and explain things to me in clear terms, help me make decisions. I really like the way the house looks when they're done ... and am very happy with the thought of how clean it is.