Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 84586 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   May 4, 2015 — Rated 10 out of 10 by Jo Engel Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your people always do a good job, the work they do makes me feel better about our home! thank you.
Debra

Report a concern   May 4, 2015 — Rated 10 out of 10 by F.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Good Job and Good Service. The service man was extremely good.

Report a concern   May 4, 2015 — Rated 10 out of 10 by Marie Imel Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The service man (Derek Cromer) arrived within the two hour time limit I was given by a Zerorez representative confirming my appointment the previous day . Derek did an excellent job. Derek was very knowledgeable with his answers about Zerorez when I asked questions. He was very careful around the furniture and items that we did not move. I feel he is an excellent employee with a great attitude and represented Zerorez with the upmost respect.

Report a concern   May 4, 2015 — Rated 10 out of 10 by S.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your service people are always very friendly and professional. The floors always looks great and I feel secure that they are clean.

Report a concern   May 4, 2015 — Rated 10 out of 10 by C.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

great service....very please with outcome. Carpet allergen deodorizer spray smells amazing....you should see that stuff, I would definitely buy it!

Report a concern   May 4, 2015 — Rated 9 out of 10 by R.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your cleaning system does a good job. The tech was on time and very good at his job.

Report a concern   May 4, 2015 — Rated 10 out of 10 by S.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

zero residue. Fast dry time. Professional people, no gimmicks. Thank you for a great job done!

Report a concern   May 4, 2015 — Rated 10 out of 10 by P.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Customer service on the phone, in person (Tyrone)and the end product

Report a concern   May 4, 2015 — Rated 10 out of 10 by P.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Everything - Matt Shaw was excellent technician therefore; because of Matt I would not only recommend Zerorez to all of my family and friends. “BUT” I will be scheduling another appointment in the near future for my own home.

Report a concern   May 4, 2015 — Rated 10 out of 10 by E.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Floors look great. Very professional technician.

Report a concern   May 4, 2015 — Rated 10 out of 10 by M.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our technician was very nice and professional. We are very impressed with the outcome of our carpet.

Report a concern   May 4, 2015 — Rated 10 out of 10 by B.O. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

That there are minimal to no chemicals!!

Report a concern   May 3, 2015 — Rated 10 out of 10 by D.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was friendly, clean, careful to explain the service and performed the service in a timely professional manner.

Report a concern   May 3, 2015 — Rated 10 out of 10 by B.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional and courteous staff, fair cost of service and environmentally friendly.

Report a concern   May 3, 2015 — Rated 6 out of 10 by J.M. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

so many stains that should of come out didn't. I mean I know I could ( and can) get out with little work.

Report a concern   May 3, 2015 — Rated 10 out of 10 by Dianne Sales Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpets stay clean longer. Good pet treatments.

Report a concern   May 3, 2015 — Rated 10 out of 10 by H.G.N. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great and thorough job.

Report a concern   May 3, 2015 — Rated 10 out of 10 by Anita Puri Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Austin was very professional, courteous and efficient, and did a great job on my carpets and tile. I would recommend your company to anyone.

Report a concern   May 3, 2015 — Rated 4 out of 10 by C.B. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

it looked great in the beginning, and our guy was great, but I have noticed some spots re-appear. Kind of stinks because we spent a lot of money....

Report a concern   May 3, 2015 — Rated 10 out of 10 by S.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It's green and works so well on the carpets

Report a concern   May 3, 2015 — Rated 10 out of 10 by N.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was very friendly. The services worked above what we expected. Very happy

Report a concern   May 3, 2015 — Rated 8 out of 10 by S.G. Zerorez Dallas/Ft. Worth
What could we do to improve?

Well to start call 24-48 hours in advanced as said, in your email upon confirmation of appointment booked. Then make sure your voicemail is not full and someone is available to talk to customers at time listed as operating hours.

Report a concern   May 3, 2015 — Rated 10 out of 10 by Sarah Bailey Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great customer service, reasonable prices and always a great cleaning job

Report a concern   May 3, 2015 — Rated 10 out of 10 by Nancy/Thomas Aronson Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I have been a Zerorez customer & always satisfied. Hard working techs, knowledgeable
On time & always go the greatest job. Never
Been disappointed. That's whu I use you twice a year.

Report a concern   May 3, 2015 — Rated 10 out of 10 by N.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The service was quick, thorough, and addressed my severe pet odor/stain problem. The technician was polite and professional.

Report a concern   May 3, 2015 — Rated 5 out of 10 by G.G. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I was charged for 1 room that I didn't have cleaned, there was a $10 fuel charge (really?!), I did not get a gift card to Estilo Gaucho and the coupon stated that I would get 100 sq. ft. of tile cleaning that was not done. I was not home at the time of the cleaning, so I could not request that the items be taken care of.

Report a concern   May 3, 2015 — Rated 10 out of 10 by Carol Lopez Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I Love how clean the carpet is, it makes my whole house smell clean and the carpet technician was really great,knew exactly what he was doing.

Report a concern   May 3, 2015 — Rated 10 out of 10 by S.V. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like that you don't use soapy cleaners and that the carpet dries pretty quick. The technician was here five minutes early and was done within an hour. The carpets were dry by the time the family came home.

Report a concern   May 3, 2015 — Rated 6 out of 10 by M.A. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Standing behind what is advertised on discount. KLTY ad says $33 per room $50 gift card, free title cleaning, and 15% off total bill.

Report a concern   May 3, 2015 — Rated 10 out of 10 by Ashley Smith Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The quality of the cleaning was exceptional


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