What our clients think of us!

What an outstanding job your company did on our carpets ! Sergio was extremely GREAT with cleaning our carpets and would request that he would do it again next year about this same time !!!!

Personal attention, knowledge and genuine concern from the technician, Tyrone.

Great

We were not called to set the time for our first appointment to clean on time. When we called, you wanted to come too late in the day. Too, I don't like the feel of our carpet. It was once soft and now it feels coarse.

How the carpet got cleaned and products you use

When you sell the deep cleaning option for the pad, we were told it was $79 per room but it ended up only covering 2 very small areas in the room.

no chemicals and residue left behind (actually picked up residue left behind by last company), scheduling was easy and phone reps were polite and quick to answer; tech very personable, informative and helpful

Curtious informative and assisted in all I asked. Very quick.

Less water left in carpet after it has been cleaned.

You did what you said you would. The price was reasonable

Of all the times that 91st have used you, this was the worst service received.

The service was excellent. I don't really know the type of products you used. The technician was great.

Greatly appreciate the professionalism, courtesy and demonstrated product knowledge. Also, showed up on time which made me very happy -- nobody has time to sit around waiting for a service provider to finally arrive. Thank you.

My carpets looked fantastic. Your service technician was very thorough taking me thru each room that was being cleaned before and after. He was very courteous and kept me informed with his work. My carpets had a new life put back into them. Yes! I would recommend your service to friends. Infact, I already have made a referral. We are very satisfied.

Not really sure. Your technician was VERY polite & seemed well trained. I feel like the ultimate result was "pretty good" - frankly, I'm not sure my expectations were realistic - nobody can make old carpet new, but I just feel that in previous experiences, when I used a service that did use chemicals, the result at least "seemed" cleaner. This would have been YEARS ago & maybe my carpet was newer (a previous home); although I do remember also feeling that it did get dirty again quicker than it did before, because of the chemicals. So maybe there's just a trade off, one way or another - I'm really not sure. I'm NOT dissatisfied, but neither am I "pleasantly surprised".

Everyone is professional and well informed.

no fumes or chemicals and job

They are effective and green. The cleaners always appear knowledgeable and friendly. They do a good job

Impressed with follow up.

How he protected my stairs with a plastic piece and put a towel on the floor when he went up the status. He was very clean and worked quickly to get done yet was extreamly affective

They don't attract dirt.

The process was quick and the technician was careful to not be messy.

The customer service from our cleaner Miguel was great!

Carpet clean, love it!

My carpets look great, feel great and stay looking good longer. Service was on time, fast and extremely professional. I recommend Zerorez to all my clients!

The service was friendly and the carpet looks and smells new again! Thank you!

Mr. Finely was great! Very professional, courteous, friendly and informative. My carpets look good and smell so much better! I would definitely recommend Zerorez to my friends.

Wish the call center would be more personal.

How amazingly clean everything looks after you've left

It was my first time to use a carpet cleaning company and and so far I'm pretty pleases with the quality service from start to finish. I will definalty be using Zerorez in the future.
Jeremy