Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 84580 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   June 29, 2015 — Rated 10 out of 10 by S.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great cleaning. Very green. Friendly staff!

Report a concern   June 29, 2015 — Rated 10 out of 10 by T.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Work is thorough and carpets are very clean.

Report a concern   June 29, 2015 — Rated 10 out of 10 by N.A.P.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We have used Zerorez for many years. Great service and clean carpet. Love it!

Report a concern   June 29, 2015 — Rated 9 out of 10 by L.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was very professional and honest about what the results might be on our 16 year old carpet with multiple pet stains. Although he was not able to get all of the spots clean, they were certainly better and for sure the house smelled MUCH cleaner. I will call you guys again!

Report a concern   June 29, 2015 — Rated 10 out of 10 by J.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

excellence results

Report a concern   June 29, 2015 — Rated 10 out of 10 by D.C.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like that I can easily set up an appointment over the phone, you follow up with me to confirm the appointment and the representative arrives promptly to complete the work requested in a reasonable amount of time with satisfactory results. Thank you!

Report a concern   June 29, 2015 — Rated 8 out of 10 by M.F. Zerorez Dallas/Ft. Worth
What could we do to improve?

Concerned because a high traffic area in front of the couch did not come clean.

Report a concern   June 29, 2015 — Rated 9 out of 10 by B.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

no chemicals

Report a concern   June 29, 2015 — Rated 10 out of 10 by M.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

When the service technician was running behind, I received two calls from Customer Service keeping me apprised of his change in schedule. I appreciated their follow up so I wasn't left sitting and wondering where he was. When he did arrive, he evaluated the work that needed to be done, and provided me with the pricing based on the services required. He spend almost 4 hours performing the work and was thorough and professional throughout the process. The service, while expensive, was well worth the money. The results were far beyond our expectations and we were very pleased with the company and especially the technician who took his time to do the job right.

Report a concern   June 29, 2015 — Rated 4 out of 10 by S.S. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I had a spot treated and it's still there!

Report a concern   June 29, 2015 — Rated 10 out of 10 by J.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I posted my praises of your service on our neighborhood website.

Report a concern   June 29, 2015 — Rated 10 out of 10 by S.J.V. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I was very pleased with Zerorez and the work that was done on our carpets.
We appreciated Tommy and the professional and helpful way he worked in our home.
We will certainly call your company again when we need further service.
I have already recommended your company to others in our family and will do so with friends
Thank You,
Sharon Last name removed

Report a concern   June 29, 2015 — Rated 10 out of 10 by K.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Chemical free

Report a concern   June 29, 2015 — Rated 10 out of 10 by L.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpet Cleaning

Report a concern   June 29, 2015 — Rated 10 out of 10 by R.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service was amazing.Tommy was friendly and explained everything to me. Thanks again.

Report a concern   June 29, 2015 — Rated 10 out of 10 by Patti Collins Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Things weren't quite right the first time around, and like good companies do, you returned to make them right!
Thank you for your prompt return service, I will continue to use you and promote your great company.
The return job was fantastic, as was your employee.

Report a concern   June 29, 2015 — Rated 10 out of 10 by Lori, Griffith Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The carpets look great, the tile looks great and the technicians were very friendly.

Report a concern   June 29, 2015 — Rated 10 out of 10 by M.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The process is very efficient and does not leave much moisture in the carpet

Report a concern   June 29, 2015 — Rated 10 out of 10 by R.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician was great.

Report a concern   June 29, 2015 — Rated 10 out of 10 by M.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your technician, Roy, did an excellent job of cleaning my sofa. He wanted to be sure that I was happy with the job.

Report a concern   June 29, 2015 — Rated 10 out of 10 by L.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I feel like Zerorez actually cleans the carpet..

Report a concern   June 29, 2015 — Rated 9 out of 10 by P.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Clean

Report a concern   June 28, 2015 — Rated 10 out of 10 by S.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The products smelled clean and dried extremely quick and our carpet looked like the day we moved in eight years ago. Our home is up for sale and we've received compliments on our lovely off-white carpet. The service man was very polite and kept himself busy at work. He did an exceptional job!! Thank you Zerorez!!

Report a concern   June 28, 2015 — Rated 10 out of 10 by A.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I was very impressed with the results!

Report a concern   June 28, 2015 — Rated 10 out of 10 by N.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Safe for all

Report a concern   June 28, 2015 — Rated 10 out of 10 by Rene Martens Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service was on time, at the hour that was specified. Service was excellent. Rep was professional. Rep did his work quickly and within the time frame he quoted me. Overall, excellent service. Price was good. Thank you Zerorez!

Report a concern   June 28, 2015 — Rated 10 out of 10 by Y.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Friendly staff; efficient but detailed with the cleaning

Report a concern   June 28, 2015 — Rated 10 out of 10 by S.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

the no residue. the carpets dry nice to the touch. I also really liked Darwin who came to my house. He was very honest and courteous and did an extremely great job. I'd use him again.

Report a concern   June 28, 2015 — Rated 10 out of 10 by S.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Everything. The carpets look amazing and he was in and out in no time at all.

Report a concern   June 28, 2015 — Rated 10 out of 10 by Faye Veloz Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quality and professional services. My carpets look, smell and feel clean. The professional who came made sure that I was satisfied with the job. I am very happy. I definitely would use them again and I highly recommend them.


Privacy Policy