Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 84580 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   July 2, 2015 — Rated 10 out of 10 by J.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They are all natural, don't have a strong scent, and dry rather quickly.
Report a concern   July 2, 2015 — Rated 10 out of 10 by S.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service from the guys who did it and great job on furniture and carowt
Report a concern   July 1, 2015 — Rated 10 out of 10 by S.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It works
Report a concern   July 1, 2015 — Rated 10 out of 10 by M.D.L.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Job well done and on time.
Report a concern   July 1, 2015 — Rated 10 out of 10 by Stacy Saluga Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpets are extremely clean no chemical odors. The guy that cleaned our carpets was VERY nice, helpful and professional.
Report a concern   July 1, 2015 — Rated 10 out of 10 by Kay. Lewis Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The carpet is really clean and not sloppy wet. The tech was so nice.
Report a concern   July 1, 2015 — Rated 10 out of 10 by M.A.T.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great job! Great employees!
Report a concern   July 1, 2015 — Rated 10 out of 10 by D.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My carpet is really clean now
Report a concern   July 1, 2015 — Rated 10 out of 10 by L.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

A thoroughly fresh, clean result and not soaking wet- wonderful customer service from the technician.
Report a concern   July 1, 2015 — Rated 10 out of 10 by P.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Everything
Report a concern   July 1, 2015 — Rated 10 out of 10 by Cassandra Weaver Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The tech was prompt, friendly, and so kind!
My carpets looked AMAZING!
Report a concern   July 1, 2015 — Rated 10 out of 10 by S.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Friendly staff who is very helpful.
Report a concern   July 1, 2015 — Rated 4 out of 10 by R.F. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

We were told that someone would be there between 4-6:30 and the call came in to me around 1pm that the guy was on his way. My husband had to leave work and take personal time off unexpectedly to accommodate. I had originally arranged my schedule to be there, but at 1pm I was an hour away. The second thing was, I was told that there was 100 sq ft time cleaning included in the special (94.9 special) and we were wanting our laundry room tile cleaned with that deal. The guy would not honor it and left without letting us confirm with the office, what was discussed when the appointment was made. The 3 rooms and bathroom that was cleaned however, was done to our satisfaction.
Report a concern   July 1, 2015 — Rated 10 out of 10 by C.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The fact that there is no detergent in the solution used to clean. Also my tile and grout came out amazing! I really didn't think it would look that good. I'm happy with the results.
Report a concern   July 1, 2015 — Rated 10 out of 10 by R.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We have used your company several times and the products are great and so is the service.
Report a concern   July 1, 2015 — Rated 10 out of 10 by E.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional, friendly, explaining the cleaning progress, reasonable pricing. All over all
10. We will call Zerorex again when needed.
Report a concern   July 1, 2015 — Rated 10 out of 10 by I.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The fact you do a good job without using a lot of chemicals
Report a concern   July 1, 2015 — Rated 10 out of 10 by B.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I have used you several times and have at least 5 others using you from my experience. It cleans really well and very good people working for you.
Report a concern   July 1, 2015 — Rated 10 out of 10 by C.A.H.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

very clean and clean-smelling!
Report a concern   July 1, 2015 — Rated 9 out of 10 by Greg and Lauren Peck Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My badly soiled carpets look really good and have prevented having to buy new for awhile!
Report a concern   July 1, 2015 — Rated 8 out of 10 by M.G. Zerorez Dallas/Ft. Worth
What could we do to improve?

There were some stains that didn't come out and i will be contacting Zerorez
Report a concern   July 1, 2015 — Rated 10 out of 10 by B.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Good job cleaning my carpet.
Report a concern   July 1, 2015 — Rated 10 out of 10 by P.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It was fast and JL did a great job
Report a concern   July 1, 2015 — Rated 10 out of 10 by Carmen Almaraz Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Well job done by Roy Alltop. Is the first time that he use the brush machine and my house carpet looks great, Roy knows how to do a great job.
Roy thank you very much. Please share this comment with Roy and I will ask for him next time I have my carpet clean.
Report a concern   July 1, 2015 — Rated 10 out of 10 by A.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

removed stains that have been there for over a year!!
Report a concern   July 1, 2015 — Rated 9 out of 10 by D.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

TEch was on time and did a good job. He was very careful about setting up all the protecters to keep the base boards from getting scratched.
Report a concern   July 1, 2015 — Rated 9 out of 10 by J.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My carpets look great!
Report a concern   July 1, 2015 — Rated 10 out of 10 by G.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It was quick and odorless.
Report a concern   July 1, 2015 — Rated 5 out of 10 by T.W. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Because my carpet was looped like Berber there was no difference in look when tech tried to clean. I also had a few cushions from a glider rocker and it cost $70. I thought this was pricey for such a small job.
Report a concern   July 1, 2015 — Rated 10 out of 10 by M.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Derek was great. He was very detailed. This is the first time I have used your service and will use Zerorez again

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