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based on 84580 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Everyone I talked to was very professional and nice. The gentleman that cleaned my carpets was very helpful and professional.
No soapy suds left in carpet. Very clean and smells clean.
Zerorez did a great job on our rugs. They were fast and courteous.
It works!! Also techs are polite, friendly, and efficient.
Carpets look great, Austin was very friendly and knowledgeable
The carpet was not cleaned thoroughly or evenly. The tech didn't listen to my needs.
As described the solutions completely clean an sanitize the carpet! The tech was professional!
The no residue and clear price structure.
Friendly people and the fact you don't leave residue on carpet.
My daughter had stayed here with some pets and Alicia your rug cleaner got maybe a half dozen stains out very well. I was not told before how expensive it is to get stains out. I was charged $150.00 for 2 bottles of stain remover which I think is too expensive. I would have talked to Alicia and made a different arrangement, using just one bottle of stain remover if I had known how expensive they were.
Name removed
How knowledgeable and professional your rep is
The fact that you don't use soap in your
Cleaning product.
The service man worked well professionally with on time manner. I am very satisfied with a high quality of work.
Professional application of non toxic smelling cleanser. Clean carpets and fast drying.
effiscent and friendly
Very very expensive and manager/supervisor wouldn't make any type of reduction in price or call in to speak to his supervisor for price break. I'll never do business with this company again. I was giving this company a chance but very disappointed in the service. I'll be going back to Dalworth Carpet Cleaning for future services.
The technician was very professional and courteous. I was pleased with the up he did.
The guy that came out did a great job. Our carpets feel and look so clean!
Stellar customer service, professional representatives and tremendous results! From the moment he arrived, we were impressed by his pleasant demeanor, knowledge of carpet cleaning procedures and his ability to help us feel at ease with the entire process. Our carpets upstairs and down were very dirty and had been that way for several years. Not once did he seem surprised or react negatively. Having three children with lots of toys, we also had a lot of small furniture and large toys to move and deal with during the clean. My husband and I were prepared to move items if needed. However our Zerorez technician made certain that was not necessary! He moved everything himself, ensuring all furniture was properly placed on protective blocks once carpets were cleaned. He worked diligently to get out as much of the old stains as possible and helped make our home feel and smell clean and new! For the first time, I can be in my home without constant sneezing or headaches from allergies. Thank you Zerorez! You just acquired a lifetime customer!!
Great job
Roy was so nice, professional and he arrived early!! I was so impressed with how my carpet and tile looked like new!! The smell was so fresh and clean!!
no chemicals
I was disappointed with the clening process,even after your company came out and did a redo my traffic area still did not look any better. There was an equipment failure and water went up the wall,on my cat collection case,over the miror, into the bathroom floor and then dumped a lot of water on the carpet in the hallway. It was mess that I had to clean up except for extracting the water from the carpet. Even after registering a complaint no one from management seemed to care as I did not get a call from anyone. Actually, my carpets did not look any better than the free one that comes with resigning the lease. lastly,I was not appy with the pric quote I got. Over the phone, I was given a price and told it would probably be less when the cleaner got here;however the price was much more.After much discussion I got a better price even though the the price was still higher than what I expected. Rght now I do not think I will use your service again.
FABIAN-- He did a superb job refreshing our marble vanities and sealing the granite our kitchen. Major Kudos
Our carpet is as dirty as it was before you so called "cleaned it". I was promised to have 10 square feet of tile cleaned at no cost and when your tech came he said that only two people in your company were qualified to do that and he was not one of the two. I called your company expressing my exstream dissatisfaction and no one has returned my call . I called your company because Mike Rodgers of KRLD swore you were so good, I am very disappointed in Mike raving about the quality of your work and now i know first hand you are anything but a quality carpet cleaner!!!! What a disappointment !!!! don Last name removed Phone number removed
Very tough stains were almost totally removed.
My family can all lay on the floor without feeling like we're laying on a bunch of chemicals. Our technician, Chris, got down on the floor to check out stains to give us the best service he could. I appreciate his dedication.
I liked everything all but the fact they charged me 25. Extra for a walk in closet long narrow and foa whole room for my bedroom sitting room which is small and filled with furniture, a large sofa, chaise desk and coffee table, seems to me these two should have been considered one room. The workmen were very professional and courteous.
Clean and courteous
That you are a "green" company and your rep was very polite and courteous.

Friendly honest technicians and customer service. Zerorez also does the best job in the business at competitive prices.