Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 84580 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   July 6, 2015 — Rated 10 out of 10 by J.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The price was very competitive and service was on time and completed quickly with a great result!

Report a concern   July 6, 2015 — Rated 10 out of 10 by David2 Arthur Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The carpets look great! Tell your crew the did an excellent job and we will use them again.

Report a concern   July 5, 2015 — Rated 10 out of 10 by R.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

it was amazing and did a great job.

Report a concern   July 5, 2015 — Rated 10 out of 10 by S.Y. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great technician. Great service. Clean carpets!

Report a concern   July 5, 2015 — Rated 9 out of 10 by S.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

fast and dried quickly

Report a concern   July 5, 2015 — Rated 9 out of 10 by M.J.Q. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Whatever the technique you use to clean carpets seems to work well.

Report a concern   July 5, 2015 — Rated 10 out of 10 by S.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great job dealing with pet and unknown stains!
Chris was great! Very professional, good communication, arrived on time and finished when he said he would.

Report a concern   July 5, 2015 — Rated 10 out of 10 by C.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Really got my very dirty carpet clean!! Thank you Derek!!

Report a concern   July 5, 2015 — Rated 9 out of 10 by M.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

no chemicals

Report a concern   July 5, 2015 — Rated 10 out of 10 by K.C.V. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent, friendly service. Cleaning is excellent.

Report a concern   July 5, 2015 — Rated 6 out of 10 by S.K.H.D. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

We had to ask the technician to go over some spots again until they were clean. The spots came right out, but we shouldn't have had to ask. Since then we found a couple more that could have been done better. It was the end of the morning shift, and I think he was in a rush to finish. We only had the family room and hall, and he was in and out pretty quickly.

Report a concern   July 5, 2015 — Rated 9 out of 10 by K.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The young man was on time and pleasant. We are happy with the results.

Report a concern   July 5, 2015 — Rated 0 out of 10 by D.M. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

the two young men were very polite and professional but, I had already discussed what my amount to clean the 4 rooms would be when I called to schedule a cleaning. He came up with a much higher price and I felt like I was being ripped off. He tried to tell me that he was giving me 40% off the price which was about $50 dollars higher then I was quoted when I made my appt. It would be much better if the workers are informed of the price the customer and the agent agreed upon before the cleaning occurs. Thank you

Report a concern   July 5, 2015 — Rated 8 out of 10 by E.H. Zerorez Dallas/Ft. Worth
What could we do to improve?

move the lazy boy chair and clean under them and the small side table

Report a concern   July 5, 2015 — Rated 10 out of 10 by M.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The quality and knowing the cost before performing the service. Technicians are very professional.

Report a concern   July 5, 2015 — Rated 10 out of 10 by Nancy and Peter Doughty Zerorez Dallas/Ft. Worth
What do you like about our products and services?

All the guys was very nice and my carpet came out like brand new for 23 year old. man does it looks great. The other carpet cleaner need to watch them self because there is no other carpet cleaner better than ZEROREZ.

Report a concern   July 5, 2015 — Rated 10 out of 10 by E.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like how clean my carpet looks.

Report a concern   July 4, 2015 — Rated 10 out of 10 by J.G.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great product and excellent service

Report a concern   July 4, 2015 — Rated 10 out of 10 by Araceli Medina Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very professional staff. They did a great job at getting my carpet cleaned and were super nice. I was very satisfied with everything.

Report a concern   July 4, 2015 — Rated 10 out of 10 by Patricia Clark Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The techs were courteous, professional, and thorough. My carpets look,smell, and feel great.

Report a concern   July 4, 2015 — Rated 8 out of 10 by L.L. Zerorez Dallas/Ft. Worth
What could we do to improve?

Cost for pre treatment for pet stains per room is way too high.

Report a concern   July 4, 2015 — Rated 10 out of 10 by Dennis Jones Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Travis did a great job!

Report a concern   July 4, 2015 — Rated 10 out of 10 by J.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional Friendly attentive and thorough

Report a concern   July 4, 2015 — Rated 10 out of 10 by J.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The gentleman who cleaned the carpets was professional and very thorough.

Report a concern   July 4, 2015 — Rated 10 out of 10 by Gayle Walsh Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The tech was very professional and knowlegeable.

Report a concern   July 4, 2015 — Rated 0 out of 10 by S.P. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Don't know status of tile cleaning and carpet cleaning

Report a concern   July 4, 2015 — Rated 9 out of 10 by Susan Walker Zerorez Dallas/Ft. Worth
What do you like about our products and services?

ON time and affordable as long as you don't allow them to add on all the other treatments.

Report a concern   July 4, 2015 — Rated 10 out of 10 by K.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I love the way the carpet smells after our carpets were cleaned. We have a puppy that has had quite a few accidents on the carpet and after the tech with Zerorez finished, the smell was gone. I am very pleased.

Report a concern   July 4, 2015 — Rated 10 out of 10 by M.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fast, friendly service & no bad chemical smell

Report a concern   July 4, 2015 — Rated 9 out of 10 by V.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No chemicals and got spots out of my carpet


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