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based on 85465 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The results of great looking carpet. It's looks like new.
We like that no harsh chemicals are used and that the technician was very knowledgeable about his job and was extremely courteous.
Price, quality of service
My floors were very clean, smelled great & didn't have a sticky feel to them.
The technician was very nice and professional. It was good to get a call to inform of arrival time. Also, I like the Zeroez concept.
Our tech was knowledgeable and thorough. Thank you!
Our tech was great! Nice job guys!
Clean, fast
Efficient cleaning. Great job on the kitchen tile. We will do it more often.
Need to find a "more cost efficient" solution for removing pet stains. $75.00 per gallon, and wanted to use 3 gallons for a 4" area. Really? I will never use the pet cleaning part of your service.
The technician was very courteous, knowledgable. and effecient.
Thanks for excellent and timely service.
Great service, not overprized.
Fast service and no checmicals
Excellent, professional service!
Thoroughness
I did not receive the free Hawaiian falls tickets even they were on my receipt. I would like them to be mailed to me. Also, while I am pleased with the carpet, it seems very clean - I got the idea that the pricing is not consistent with the advertising. I did appreciate the gentleman that cleaned the flooring. He seemed quite helpful.
Our technician was very thorough and did a great job with our carpet and tile. This was our first time using Zerorez, and we will be using again!
I hope I remembered his name correctly...but John was very courteous & knowledgeable...not to mention personable . He verbalized expectations ahead of time & out performed them.
Finley, the service tech that came was such a joy to have in my home. He was very professional & friendly. Did a great job on my carpets. I can't wait to have him come back & do some other work. Great experience.
The service he was great 😀
No chemicals.
Eric was wonderful...very professional and efficient. My carpets look great, and all the stains are gone. The tile looks like new! Eric did an amazing job cleaning the tile and grout in a very high traffic area. I could hardly believe the results.
Friendliness of the service staff and workers. They are careful, considerate and informative. They do try to share additional information on the additional service they can do at the time and in the future. I really like them. The carpet always smells and looks so clean afterwards.
Knowledgeable technician
Exactly as advertised.
The technician was very professional and thorough while taking care of our carpet. The results were amazing! I was pleasantly surpriesed at how clean the carpet came out!
i paid a way higher price than what the advertised price was.. Think it is all a scam.. The tech was nice enough.
i will not use again.
Evidently I misunderstood the estimate. I expected to pay about 500-600 for the carpets, tile, and whole a/c Vents and Registers. I actually paid nearly 800 for just the carpet and tile. The tech was very nice, and I observed him trying to make the grout in my entryway tile lighter, but, per the tech, it evidently it is a dark grout. For stain treatment he charged for 5 or 6 gallons, but frankly I do not know how he could have used so many. I had a bad stain in my hallway and a bad stain near my garage door. He did the best he could and I still see a shadow stain in the hall - not what I expected. The stain near the garage door is less than it was, but still bad. I told him to use the more expensive stain remover (flash I think he called it) because I had no idea what the stains are. (I just bought this house, it came with the stains.) My bathroom tile does not look any different to me. It is white tile and I expected better. I didn't realize I expected too much from Zerorez, after listening to Jody Dean on the radio for years telling me how effective you are. Now I question everything he says, too.
At any rate, cleaning my floors killed my budget so I cancelled the a/c cleaning treatment.
I suppose I will recommend Zerorez to others if the traffic areas do not re-manifest very quickly. However, I will put a disclaimer on my recommendation that they should expect to pay more than quoted, and to expect the stains to still be evident.
Everything came out so good! The young man that did the work was great! I Can't remember his name but please look up our service so you can see who that was, he was very friendly, explained everything and was good mannered. (Which is rare these days)
The Technician was great, he is the reason for the 10, I would ask for him everytime!

I still have not received the written bid for cleaning to submit for approval