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based on 84580 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Professional, courteous, efficient, and patient Zerorez representative. We were thoroughly pleased with his manner & work ethic.
Promptness. Good service.
my service guy was awesome!.
your field service rep was very helpul in explaining my options and possible outcomes.
Pricing was much higher than competitors. Service was excellent.
Knowledgable professionals. Excellent results.
no chemicals
Always very friendly and professional. I especially appreciate that the service guys either wear shoe covers or take off their shoes so they don't track in mud or dirt. Always knowledgable about the services you offer as well!
They work
Your service technician was very courteous, on time and did a great job.
clean & efficient, courteous service repr
The technicians explained the procedure they were going to use and were thorough in the job done.
Telephone personnel and technician were very helpful and courteous.
Quality product and a fair price.
Very polite and efficient service men who come out and work with us..Kyle was a very nice gent who I would like to recommend to others..Very professional...very knowledgable as well.
I can actually see how clean our carpets are now and the customer service is awesome!
The service was excellent . . . both representatives -
Tyrone Randle and RaShonda Dotson were very polite, courteous, worked continuously while they were here and did a great job. I will definitely use Zerorez again.
Thanks, Name removed
On time, Professional, the gentleman was trustworthy,
Our techinician was helpful, honest, and knowledgable. Our rug stain on the other hand, was too severe. The price ($6/sq ft) of sending it in to the factory is entirely too high, as it costs what the rug did. Since pricing is by square foot, I have to imagine this is the case with all but the most expensive rugs. So in our case, the only effective service costs too much to pursue.
Unfortunately the technician was really late due to dispatching issues and people that were out. I couldn't pick up my friend at the airport as he was still here, and she had to take a cab. $75. Ouch. And all my furniture was all over the place and I had house guests. Also, I was supposed to get a $50 gift certificate and I didn't get one.
The young man that cleaned my carpets was the best I have ever had, and I have been
using Zerorez since the begining of your business. My carpets look better than they
ever have. I will be requesting him for my next visit.
That there were no chemicals used.
Fast and professional.
No residue from the carpet cleaning solution. Love It
I am not pleased with the air duct cleaning. I would like to have them redone at no charge.
Techs are always knowledgeable. And friendly. The products work great and the techs don't over sell them.
DeMarcus, was a great tech.
Very good, on time .... tile cleaning was exceptional
Service Techs are courteous and on time. Jessica was very pleasant and did an excellent job. The only carpet cleaning service I will ever use.
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