Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 84580 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   July 16, 2015 — Rated 10 out of 10 by Mark Clark Zerorez Dallas/Ft. Worth
What do you like about our products and services?

On time & professional!
Great company!

Report a concern   July 16, 2015 — Rated 6 out of 10 by J.K. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Water all over the wood floors. Did not clean under a desk chair guard. Grout in bathroom changed multiple colors

Report a concern   July 16, 2015 — Rated 10 out of 10 by C.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Love your technicians. Great cleaning job!!

Report a concern   July 16, 2015 — Rated 10 out of 10 by C.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great cleaning. Love your technicians. They were fabulous

Report a concern   July 16, 2015 — Rated 10 out of 10 by A.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technition did a great job. It took a while but our carpets look fabulous.

Report a concern   July 16, 2015 — Rated 3 out of 10 by M.B.V. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Did not remove pet stains/odor. Come back & retreat.

Report a concern   July 16, 2015 — Rated 5 out of 10 by J.S. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I filled this out before

Report a concern   July 16, 2015 — Rated 10 out of 10 by Jennifer Haraper Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The cleaning was effective and worth the money

Report a concern   July 16, 2015 — Rated 10 out of 10 by Marjorie Lane Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Jessica(I'm pretty sure that was her name) was on time, understood I was on a budget and didn't push for "extras". She did take the time to explain what to expect. She had me check each room before she moved on to the next. Very happy over all!

Report a concern   July 16, 2015 — Rated 10 out of 10 by L.A.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Only uses water

Report a concern   July 16, 2015 — Rated 10 out of 10 by J.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician was very thorough.

Report a concern   July 16, 2015 — Rated 6 out of 10 by K.C. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Came really late

Report a concern   July 16, 2015 — Rated 10 out of 10 by John Rau Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Reasonable pricing and prompt service. The tech that serviced us was very friendly and polite.

Report a concern   July 16, 2015 — Rated 9 out of 10 by Jimmy Williams; Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The staff is very friendly and helpful. When the technician was at my house, and called to recommend cleaning the tile, in addition to the carpet cleaning we already had scheduled, I didn't feel like he was being a salesman. He made me feel as if he was the homeowner making the decision, and discussed the benefits from that perspective. I felt very comfortable with him, and with adding the additional service. Thank you!

Report a concern   July 16, 2015 — Rated 10 out of 10 by K.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional reps, dependable service.

Report a concern   July 16, 2015 — Rated 10 out of 10 by K.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I liked everything about Zerorez....the technicians who came to our house were professional and thorough. I have recommended them to our neighbor and will do the same for anyone who is in need of having their carpets/floors cleaned.

Report a concern   July 16, 2015 — Rated 9 out of 10 by D.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The carpet is clean.

Report a concern   July 16, 2015 — Rated 0 out of 10 by M.D. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

This is my first time to use your company and very dissatisfied in the results. Carpets took over 18 hours to dry and they are still dirty if not worse than before.

Report a concern   July 16, 2015 — Rated 10 out of 10 by Ann Maddox Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We are very pleased with your products and services. We like the fact that you are a green company and your products are not harmful to the environment. We recommend your products and services to friends.

Report a concern   July 16, 2015 — Rated 10 out of 10 by K.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Everything!!

Report a concern   July 16, 2015 — Rated 10 out of 10 by B.J.S.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Dominic was a great person. He was training another person too.

Report a concern   July 15, 2015 — Rated 3 out of 10 by A.F. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Stairs were not cleaned well at all

Report a concern   July 15, 2015 — Rated 10 out of 10 by K.O. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I really like the end result, and the fact that it last.

Report a concern   July 15, 2015 — Rated 10 out of 10 by J.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your service is, without question, the absolute best in the industry.

However, please work on providing a smaller service window MUCH earlier in the scheduling process.

Report a concern   July 15, 2015 — Rated 10 out of 10 by S.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very professional and made the carpet look new.

Report a concern   July 15, 2015 — Rated 10 out of 10 by A.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Demarco did a great job

Report a concern   July 15, 2015 — Rated 10 out of 10 by E.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great customer service

Report a concern   July 15, 2015 — Rated 10 out of 10 by J.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No chemicals!

Report a concern   July 15, 2015 — Rated 9 out of 10 by Barbara Bachta Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Derek was terrific. Explained exactly what he was doing. He did a thorough and excellent job. I am requesting him for future service.

Report a concern   July 15, 2015 — Rated 10 out of 10 by Leanne Harris Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very good price and carpets do not have a residue. Great service too!


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