Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 84580 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   July 19, 2015 — Rated 10 out of 10 by C.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No chemicals are used. Carpets feel clean afterwards with no residue.

Report a concern   July 19, 2015 — Rated 10 out of 10 by R.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No residue.

Report a concern   July 19, 2015 — Rated 10 out of 10 by J.O. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very professional and courteous.

Report a concern   July 19, 2015 — Rated 10 out of 10 by M.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent service! It was so easy to schedule, the men showed up on time and worked very fast. They were also knowledgeable, friendly and helpful! The products worked very well. My carpet had a lot of stains and it now looks great. I can't see any sign of the stains. Zerorez is so much better than the competition. I would highly recommend Zerorez to all of my friends!!

Report a concern   July 19, 2015 — Rated 10 out of 10 by B.U. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Did exactly what I wanted...cleaned my tile floors. Looks like New!

Report a concern   July 19, 2015 — Rated 8 out of 10 by E.M. Zerorez Dallas/Ft. Worth
What could we do to improve?

Showing up on promised time.

Report a concern   July 19, 2015 — Rated 10 out of 10 by Ulonda Phillips Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Had my carpet cleaned, great job!

Report a concern   July 19, 2015 — Rated 0 out of 10 by H.J. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Carpet looks just like it did before it was shampooed. Traffic areas still dirty and spots in several areas are still there. Waste of my money.

Tile looks better of course but it is splotchy. Some dark places that were not given special attention. I can live with that and can maybe fix it myself, but paid good money to have a good job.
Very disappointed.
On the positive side. The techs were very nice and professional and accommodating. The sell job was a little much but I know he was only doing his job. Nice guys

Report a concern   July 19, 2015 — Rated 10 out of 10 by Cj Blue Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very please with the customer service and service. Very professional and friendly.

Report a concern   July 19, 2015 — Rated 10 out of 10 by J.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent results. My carpet looks new again. I would highly recommend Zerorez.

Report a concern   July 19, 2015 — Rated 10 out of 10 by A.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like the friendliness and thoroughness of the service

Report a concern   July 19, 2015 — Rated 10 out of 10 by S.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Everything.

Report a concern   July 19, 2015 — Rated 7 out of 10 by S.S. Zerorez Dallas/Ft. Worth
What could we do to improve?

We have used zerorez in the past and were very pleased. This time however, the technician seemed to be having issues with the equipment. Our carpet was very wet when he left and there was a noticeable odor in the house. The carpet was still damp in places the next morning over 14 hours later.

Report a concern   July 19, 2015 — Rated 10 out of 10 by J.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quick scheduling and not a strong after scent.

Report a concern   July 19, 2015 — Rated 10 out of 10 by D.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I would recommend zerorez to anyone, awesome results and very professional service at a great price.

Report a concern   July 19, 2015 — Rated 10 out of 10 by lisa guerriero Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I liked Robert the young man from your company who cleaned our carpets. He was really really good,

left no exposed parts of rug/spaces with out the groove mark from the vacuuming device.

Also like the fact that no chemincal were involved, and neither my dog, nor friends small children

will get chemicals on their skin or in their mouth.

Accidentely deleted your first e-mail, was going to send youa thank you note to the Carrolton
address. Give Robert an 11!

Report a concern   July 19, 2015 — Rated 10 out of 10 by J.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very friendly, knowledgeable and professional service man. The service seemed to work better than other providers we have used in the past.

Report a concern   July 19, 2015 — Rated 8 out of 10 by T.F. Zerorez Dallas/Ft. Worth
What could we do to improve?

Did not treat stains properly the first time. Had to return to hand treat the spots. Spots are now gone.

He should have hand treated the spots the first time.

Report a concern   July 19, 2015 — Rated 10 out of 10 by S.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Removes stains on furniture really well

Report a concern   July 19, 2015 — Rated 10 out of 10 by C.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very quick and thorough. Carpets dry faster.

Report a concern   July 19, 2015 — Rated 10 out of 10 by S.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

You have great customer service

Report a concern   July 19, 2015 — Rated 5 out of 10 by F.L. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Well. No one would believe your come on ad (3 rooms for $99) But when your guy presented his first estimate for $1000 I was floored. You should be able to do a mansion for $1K. We finally settled for $400 I believe which was still too much. Based on the ad, couldn't recommend you.

Report a concern   July 19, 2015 — Rated 10 out of 10 by Diane Blumin Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service was exceptional and my carpets never looked cleaner. Very happy with service!

Report a concern   July 19, 2015 — Rated 10 out of 10 by K.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Promptness and cleaning was visabily improved over tht tile and worn traffic areas. Great savings and the gift card was an added bonus.

Report a concern   July 18, 2015 — Rated 10 out of 10 by J.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No heavy soaps or scents or chemicals.

Report a concern   July 18, 2015 — Rated 3 out of 10 by H.K. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

After AC duct cleaning service, AC doesnt properly worked and had to call for a service.

Report a concern   July 18, 2015 — Rated 10 out of 10 by J.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Good product, on time; friendly staff

Report a concern   July 18, 2015 — Rated 6 out of 10 by J.A.C.P. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

ALL stains weren't removed.

Report a concern   July 18, 2015 — Rated 10 out of 10 by N.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

You were right on time in making a call to confirm the appointment and called to let me know just when you would be here. The technician was professional, did what I asked him to do and very polite. My carpets look very fine.

Report a concern   July 18, 2015 — Rated 10 out of 10 by M.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Colors look great on my chair and ottoman. Really liked the gentleman that did the cleaning. Great job and personable.


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