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based on 84580 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The carpet was really dirty and it did such a wonderful job of cleaning it. It felt very soft after it was cleaned.
Like about your product is that it is non chemical.
Very professional an thorough.
The technicians called before they arrived and were on time according to their ETA. They were very knowledgeable and respectful of me, my home (especially carpets and rugs) and each other, and provided options on additional services but did not do a "heavy" sales pitch. As a result, I did choose two more services. Robert several times reviewed pricing, which matched my over-the-phone estimate on initial services, so there was never a surprise.
Clean job. Very professional. No harsh chemicals used. Reasonable price.
Did not like that the tech showed up 10 minutes late and the window was at 11;30 to 1;30 and he arrived at 1;40. Wanted morning becaue I work in Fort Worth and would have been easier for me. He did a great job. Very satisfied with results.
Quick response for appointment, quality results, price, technician
Do a great job rejuvenating older carpet
Chemical free. Service is always efficient and professional.
The coffee stain in one of the room seemed to be gone when wet, but the stain stays the same after the carpet is dry.
Personnel efficient and pleasant, conscientious in getting carpet clean.
Employees were neat,clean,knowledgeable and new product very well.
Great service
I was told that up to 100 sq ft of tile would be cleaned as part of the service, but the technician did not clean any tile.
No chemicals.
Carpets came out clean & smelling fresh. Technician was courteous & polite. Carpets stil look wonderful!
natural cleaning
The carpet remained wet for several hours. I didn't notice and still haven't seen any difference from a regular cleaning company.
My kitchen tile was chipped in several places when it was cleaned. The grout looks great but the tile is chipped throughout the kitchen and entry way.
Keep better on time appointments.
Your employee represented well and was timely. Carpets turned out pretty good.
Still a few spots that I think could have been lifted if retreated.
Pet deodorizer was not worth what I paid even though it was at a discounted rate.
All and All I will request a re-visit to address a few areas.
Our tech was very professional and polite, but I did not feel like he was knowledgable on natural stone products, which is what our floors are made of. I got different answers from your staff and tech on whether or not the seal is removed with your process. Based on your online information I thought the process for natural stone was different than tile, but when tech arrived realized that was not the case. More than a few chunks fell out of our travertine.
The standard service is wonderful, the add-ons are great. I had the pleasure to see the tile and grout clean, and wow!
I love that the manager came out to give me the service I was told and epexted.. It was everything as promised...
Chris did a great job, very friendly and helpfuf
Technicians were outstanding and the carpet cleaning technique was far better than I expected.
Always professional, try to do the best job possible! Thank you!
liked the product - liked the person who did the work at our home
Prompt, courteous, and did a thorough cleaning. Dries quickly.
Carpet is soft, clean and refreshed after every cleaning. Personnel is very professional.