What our clients think of us!

I've used you many times. Recently I had you out and it was worse when you left. You sent a young man out July 9. He agreed with my assessment, cleaned the carpet like should have been done the first time, was polite, and very helpful. Thank you!! I will continue to recommend you all.

Service performed 2 weeks ago. Carpet is discolored in all areas treated. I think too much water or something was used. Carpet was suppose to dry in 4 or 5 hours, but did not dry for at least 10 hours. I thought by vacuuming a few times this would help...but it has not. Call me today Phone number removed Name removed

Very friendly and no chemicals

Knowledgeable, professional technician. Truck had powerful equipment that cleaned deeply.

Timely and efficient. Excellent work

The tech was very professional

Scheduling and times of appointments. Friendly staff

Both!!

Timely, quick and clean

My carpets look awful after having them cleaned with Zerorez. There are stains, splotches and discolored areas where there were none before. I am 100% dissastisfied and am probably going to have to pay for new carpet for the entire house because the damage done by Zerorez is so bad.

To make things right, we would like our money refunded.

You arrived within the time frame that was given to me (which was 1:30 to 4:00) technician showed up at 2:00 which was nice. We didn't have to wait for him. He explained to me what he was going to do to my rug (area rug) and checked what type of fiber/material it was made of before starting to clean it.

I had requested a morning apt. I pull only get a window time of 8:30-1:30, which became 11-1:30. The technician couldn't get to us until late afternoon and wasn't finished until after 6:45 pm. So, I spent my entire day waiting.
But the technician did a good job and I don't blame him.

We like the carpet cleaning products because they are water based and do not leave a film on our carpet.

Keep original scheduled appointment times

Zeroez technicians do a fabuloous and throurogh job every time. They are extremely professional and helpful.

Good customer service. Product got out tough stains and odors

Your associate worked hard and did a great job.

Green and no chemicals

The Technician was very nice and worked efficiently and did not try to upsale which I liked very much, and also accommodated the additional Fabric Cleaning
Paul

The workers were friendly and good at their job.

Organic products

The carpet was done well. I was not aware that there was a pretreat and it left a smell. One room was not done well as there was a visible stain that was that taken care of nor did they move the ottoman to take care of it. In the other rooms we did more furniture. The men were very nice and explained much. I think they need to be a little bit more proactive.

They are both wonderful !!! Vincent was great and did a fantastic job.

Fast, great service, excellent attention to detail. Interested in client feedback during and after the cleaning

You use green technology
You use Empowered Water to clean without using soaps and detergents to clean
Friendly and knowledgeable service technician

Technician & job well done. Stains gone.

lower pricing for 1 to 2 rooms

Long story, so upset with you all I will never ever recommend you to anyone again, I have used your company many times but never hVe I been so upset as I was this Saturday, and hopefully that person you sent to my home will never set foot in Nyones home!!!

The carpet looked great and Roy helped me out so much! One of the hot water heaters in the attic was leaking and water was coming through the garage ceiling.

My husband was at work and I didn't know what to do, Roy helped with cutting off the water and soaking up the water.

We appreciated anything he did!

Lisa and Tim Harrigan

Your process leaves the carper too wet for too long. One cannot stay off wet carpet for 8 hours. Otherwise, your technician was polite and knowledgeable. We will not use this again.